Delivery specialist Work, Jobs in Pontarddulais, Swa (with Salaries)

Service Delivery Specialist
DigiTickets —Swansea
- £27,000 - £32,000 a year
- Full-time
- Hybrid work
- Hospitality
- Analysis skills
- Driving
Quick apply
Supported Living Area Manager
Walsingham Support —Swansea
- £42,000 a year
- Weekend availability
- Management
- Travel
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
7d
Delivery Team Trainer
Evri —Carmarthen
- £28,000 - £32,000 a year
- Full-time
- Customer service
- Travel
3d
Recoveries Specialist
Flint Bishop —Swansea
- Full-time
- Customer service
- Computer literacy
- Communication skills
- Free parking
- Flexible schedule
Quick apply
Trainee Leakage Technician - Wales Job Centre Candidates Only
Tetra Tech —Bridgend
- Overtime
- Hybrid work
- Analysis skills
- Driving
- Communication skills
Customer Service & Aftersales Manager
Tredz —Llansamlet
- £40,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Health & wellbeing programme
- Employee discount
Quick apply
8d
Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence
AWS EMEA SARL (UK Branch) —Swansea
- Full-time
- Azure
- Military
- Salesforce
Tesco Colleague - Swansea Llansamlet Extra
Tesco UK —Swansea
- £13.28 - £14.55 an hour
- Full-time
12h
Warehouse Operative
Evri —Swansea
- £12.71 an hour
- Full-time
- Annual leave
Final Mile Territory Manager
Evri —Llanelli
- £35,000 - £39,000 a year
- Full-time
- Remote
- Analysis skills
- Organisational skills
- IT
7h
Sales - Sales Advisor - UK
New Look —Llanelli
- Part-time
- Microsoft Word
2d
IT Support Analyst (Applications)
TOAST —Llansamlet
- £28,000 - £31,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
10d
People & Culture Administrator - Temporary contract
TSC Subsea —Swansea
- Temporary
- English
- Human resources
- Flexitime
Quick apply
Claims Technician
IQUW Group —Swansea
- Full-time
- Hybrid work
- In-person
- Phone etiquette
- Communication skills
10d
Claims Technician
ERS Administration Services —Swansea
- Full-time
- Hybrid work
- In-person
- Phone etiquette
- Communication skills
10d
Research and Innovation Officer
Hywel Dda University Health Board —Llanelli
- £39,959 - £48,117 a year
- Full-time
- Analysis skills
- Communication skills
14d
HIre & Sales Coordinator
GAP Group —Swansea
- Full-time
- Microsoft Outlook
- Sales
- Customer service
1d
Sales - Sales Advisor - UK Swansea Morfa
New Look —Swansea
- Part-time
- Microsoft Word
14h
Tritech & Innovation Research Assistant
Hywel Dda University Health Board —Llanelli
- £28,819 - £31,626 a year
- Full-time
- English
- Microsoft Office
- Organisational skills
14d
Senior Talent & Learning Consultant
Driver and Vehicle Licensing Agency —Swansea
- £44,241 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Travel
- Annual leave
- Employee assistance programme
9d

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Service Delivery Specialist

DigiTickets
Swansea

Quick apply

Job details

Full-time
£27,000 - £32,000 a year

Benefits

Company pension
Company events

Qualifications

Hospitality
Driving Licence
Analysis skills
Driving
Computer networking
SaaS
Communication skills

Full job description

We’re looking for a driven and motivated Service Delivery Specialist to join the DigiTickets family, working within our EPOS Systems division based in Swansea. EPOS Systems specialises in the retail and food & beverage sectors, delivering intuitive, reliable, and scalable technology that empowers customers to operate efficiently. As a member of our Service Delivery team, you'll be responsible for ensuring our clients receive exceptional service at every touchpoint of their experience with EPOS Systems. You'll be expected to be highly organised, manage multiple priorities and client expectations - with a smile on your face and a spring in your step! Our willingness to go the extra mile has been a key driver of our growth over the past decade. We don't just answer the phone or emails in a machine-like manner - we work hard to build relationships and to exceed expectations, rather than simply meeting them.

Key responsibilities

Support & Service Delivery

Deal with inbound phone calls and support tickets swiftly and professionally.
Take ownership of support cases by seeing them through to conclusion.
Keep clients fully informed of progress at all stages.
Troubleshoot hardware and software issues, collaborating with technical teams as needed.
Build strong relationships with clients to ensure satisfaction and long-term retention.
Contribute to shared team knowledge and documentation.

Implementation

Configure EPOS systems, including product setup, inventory structures, menus, pricing, and integrations.
Conduct remote or onsite installations, including payment terminals (PDQs)
Train end-users and client teams on EPOS features and best practices.
Ensure seamless go-live transitions with minimal disruption to client operations.

What We’re Looking For

Essential

Experience in EPOS, retail technology, hospitality systems, or similar SaaS/tech environments.
Knowledge of networking fundamentals and hardware peripherals.
Strong analytical and troubleshooting abilities.
Excellent communication and stakeholder management skills.
Previous experience in a service delivery or implementation-focused role.
Confidence in conducting training sessions and leading customer-facing discussions.
Full Clean Driving Licence

Desirable

ICR Touch Experience
Solid understanding of retail or F&B operational workflows.
Experience with integrations (payment systems, stock management, CRM, accounting platforms).

We offer support from 08:00 to 20:00, 7 days per week. Shifts will be a mix of mornings, lates and weekends, working 37.5 hours per week.

This will be a hybrid of office and remote working. Core hours are office-based, evenings and weekends are remote.

What We Offer

Salary £27k - £32k depending on experience
25 days holiday pro rata, plus Bank Holidays, with time in lieu for any Bank Holidays worked (Bank holidays are worked on a rotational basis)
Nest Pension scheme
Discretionary company bonus
Company and department events throughout the year
Annual training budget, to support your personal development

Quick apply

Refine Your Search

delivery specialist jobs in pontarddulais, swa

Service Delivery Specialist

Supported Living Area Manager

Delivery Team Trainer

Recoveries Specialist

Trainee Leakage Technician - Wales Job Centre Candidates Only

Customer Service & Aftersales Manager

Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence

Tesco Colleague - Swansea Llansamlet Extra

Warehouse Operative

Final Mile Territory Manager

Sales - Sales Advisor - UK

IT Support Analyst (Applications)

People & Culture Administrator - Temporary contract

Claims Technician

Claims Technician

Research and Innovation Officer

HIre & Sales Coordinator

Sales - Sales Advisor - UK Swansea Morfa

Tritech & Innovation Research Assistant

Senior Talent & Learning Consultant

I want to receive the latest job alerts for delivery specialist in pontarddulais, swa

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