It apprentice Work, Jobs in Pontefract, Wyk (with Salaries)

IT Support Apprentice
QA Apprenticeships —Doncaster
- £20,000 a year
- Full-time
- Microsoft Office
- Driving
- Computer networking
- Free parking
- Annual leave
IT Apprentice
QA Apprenticeships —Rotherham
- £15,600 a year
- Full-time
- Computer networking
- IT
- Communication skills
IT Support Apprentice
Aspire Technology Solutions —Leeds
- £17,000 a year
- Full-time
- Remote
- Customer service
- Travel
- IT
- Free parking
- Annual leave
Quick apply
20h
Apprentice In-Flight Retail Systems Administrator
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- Customer service
- Employee discount
14d

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IT Support Apprentice

QA Apprenticeships -
Doncaster

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Job details

Full-time
£20,000 a year

Benefits

Free parking
Annual leave
Referral programme
On-site parking

Qualifications

Driving Licence
GCSE
LAN
Microsoft Office
VoIP
Driving
Computer networking

Full job description

About Connectus Group:

Connectus Group Limited has over 20 years of experience delivering managed services to public sector clients, technology partners, schools, SMEs, and large corporations across the UK. Our solutions empower businesses to work faster, smarter, and more securely. We offer services in connectivity, network and cybersecurity, voice, IT support, and data storage and backup

Responsibilities:

Act as the first point of contact for IT support queries via phone and email
Log and manage incidents using service management tools
Resolve issues in line with SLAs or escalate to second/third-line support when necessary
Attend customer sites for installations and troubleshooting
Assist in building and supporting VOIP platforms and full-fibre networks
Maintain accurate documentation for hardware and software systems
Support senior engineers on projects and complex faults

Desirable skills:

Windows 11 and Office 365
Basic networking concepts
LAN/WAN technologies (routers, switches, firewalls)
Fibre optic communications
VOIP, SIP, ISDN
Broadband technologies (ADSL/VDSL, FTTC, FTTP, Point-to-Point)
Strong customer service focus
Proactive and able to work under pressure
Good initiative and problem-solving skills
Full UK driving license

Entry requirements:

3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
GCSE Maths and English (or equivalents) at grades 3+ (D or above)
Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information please visit the UK ENIC website.

Working hours: Monday to Friday, 8am - 5pm

Benefits:

Extra holiday for your birthday
Ability to take up to 5x unpaid annual leave days
Length of service awards
Free on-site parking
Study support
Team-building and social events
Free tickets to sporting events with hospitality
Referral bonuses

Future prospects:

Opportunity to progress within a growing technical organisation.

About QA:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

Interested? Apply now!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Apply Now

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