End user it Work, Jobs in Ponteland, Nbl (with Salaries)

IT Support Technician
Emporium Leisure Group Limited —Newcastle upon Tyne
- £24,420.00 - £47,130.85 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Store discount
- Employee discount
Quick apply
1d
End User IT Apprentice
QA Apprenticeships —Newcastle upon Tyne
- £16,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Annual leave
- Employee assistance programme
IT Professional
Osborne Hotel —Newcastle upon Tyne
- £30,000 - £56,000 a year
- Full-time
- Computer Science
- Software troubleshooting
- Hotel
- Free parking
- Work from home
Quick apply
IT Support Specialist
Authentix, Inc. —Consett
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Windows
Quick apply
IT Support Technician - INTERNAL ONLY
Percy Hedley Foundation —Newcastle upon Tyne
- IT
- Annual leave
- Employee assistance programme
4d
Full Stack Sofware Engineer
CGI —Newcastle upon Tyne
- Full-time
- Azure
- Java
- AWS
Quick apply
Digital Support Apprentice
Pink Boutique —Newcastle upon Tyne
- £17,550 a year
- Full-time
- Warehouse experience
- IT
- In-person
- Free parking
- Store discount
Quick apply
Brand and Digital Designer
KERRIDGE COMMERCIAL SYSTEMS CORP —Newcastle upon Tyne
- Full-time
- ERP systems
- IT
- In-person
Quick apply
IT Technician
END —Washington
- Full-time
- Computer networking
- SharePoint
- IT
- Employee assistance programme
- Employee discount
Quick apply
Analyst: Application Testing
Norton Rose Fulbright —Newcastle upon Tyne
- Computer Science
- Engineering
- SQL
11d
Senior Manager – IT Infrastructure
Northumberland County Council —Morpeth
- £63,785 - £67,581 a year
- Contracts
- IT
- Leadership
- Annual leave
Quick apply
3d
Full Stack Developer
Zaltek Digital —Newcastle upon Tyne
- £35,000 - £45,000 a year
- Full-time
- DevOps
- English
- SQL
Quick apply
12d
2nd Line Support Technician
Vertu Motors —Gateshead
- £29,252 a year
- Full-time
- Organisational skills
- IT
- Communication skills
Quick apply
13d
Web Developer
Everything Managed Group —Newcastle upon Tyne
- Full-time
- Hybrid work
- Computer Science
- Engineering
- AWS
Quick apply
13d
IT/Infrastructure Manager
Everything Managed Group —Newcastle upon Tyne
- Full-time
- Microsoft Access
- Azure
- Management
Quick apply
13d
Atlassian Cloud Apps Administrator
Giacom —Prudhoe
- £35,000 - £40,000 a year
- Scripting
- APIs
- IT
- Annual leave
Quick apply
Software Developer
Roundel Manufacturing Limited —Washington
- Full-time
- Azure
- ERP systems
- Data analysis skills
- Employee discount
Quick apply
7d
Analyst: Application Support
Norton Rose Fulbright —Newcastle upon Tyne
- Customer service
- SQL
11d
Developer
Norton Rose Fulbright —Newcastle upon Tyne
- Computer Science
- Engineering
- SQL
11d
Service Experience Designer
Nationwide Building Society —Newcastle upon Tyne
- From £60,000 a year
- Temporary
- Analysis skills
- Organisational skills
- Agile
3d

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end user it jobs near ponteland, nbl

IT Support Technician

Emporium Leisure Group Limited
Newcastle upon Tyne

Quick apply

Job details

Temp to perm | Full-time
£24,420.00 - £47,130.85 a year
1 day ago

Benefits

Store discount
Company pension
Employee discount

Qualifications

Jira
Operating systems
Software troubleshooting
BMC Remedy
Customer service
Windows
Technical support
Microsoft Office
Firewall
Computer hardware
IT support
Mac OS
ServiceNow
Linux
Communication skills
Help desk
Network Security
VPN

Full job description

Job Summary

We are seeking a dedicated IT Support Technician to provide technical assistance and support to our organisation. The successful candidate will be responsible for resolving hardware and software issues, maintaining network infrastructure, and ensuring seamless operation of IT systems. This role offers an excellent opportunity for individuals with a passion for technology and strong customer service skills to contribute to a dynamic team. The position is paid and ideal for those eager to develop their career in IT support.

Duties

Provide first-line technical support via help desk platforms such as BMC Remedy, ServiceNow, and Jira, addressing user queries promptly and professionally.
Troubleshoot software issues across various operating systems including Windows, macOS, and Linux, ensuring minimal disruption to end-users.
Resolve hardware problems related to computer hardware components, peripherals, and network equipment.
Configure and maintain computer networks, including LANs, VPNs, firewalls, and other security measures.
Assist with desktop support tasks such as installing, updating, and repairing software applications like Microsoft Office suite.
Perform basic troubleshooting of network connectivity issues involving LANs, VPNs, and firewall settings.
Support the setup and maintenance of operating systems and hardware components in a mixed environment.
Document technical issues and solutions accurately to facilitate ongoing support efforts.
Communicate effectively with users at all levels to explain complex technical information clearly and courteously.

Experience

PROVEN experience in technical support or IT support roles, ideally within a help desk environment.
Strong understanding of computer networking concepts including LANs, VPNs, firewalls, and network security protocols.
Hands-on experience troubleshooting software across Windows, macOS, and Linux operating systems.
Familiarity with computer hardware components and peripherals.
Experience using ticketing systems such as BMC Remedy, ServiceNow or Jira for issue tracking.
Knowledge of operating systems management including installation, configuration, and maintenance.
Excellent communication skills with the ability to deliver exceptional customer service in a professional manner.
Ability to work independently as well as part of a team in a fast-paced environment.

This role is suitable for motivated individuals seeking to expand their expertise in IT support while delivering outstanding service within a collaborative organisation.

Pay: £24,420.00-£47,130.85 per year

Benefits:

Company pension
Employee discount
Store discount

Work Location: In person

Quick apply

Refine Your Search

end user it jobs in ponteland, nbl

IT Support Technician

End User IT Apprentice

IT Professional

IT Support Specialist

IT Support Technician - INTERNAL ONLY

Full Stack Sofware Engineer

Digital Support Apprentice

Brand and Digital Designer

IT Technician

Analyst: Application Testing

Senior Manager – IT Infrastructure

Full Stack Developer

2nd Line Support Technician

Web Developer

IT/Infrastructure Manager

Atlassian Cloud Apps Administrator

Software Developer

Analyst: Application Support

Developer

Service Experience Designer

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