Trading manager Work, Jobs in Ponteland, Nbl (with Salaries)

Incident Manager
Giacom —Prudhoe
- £30,000 - £35,000 a year
- Hybrid work
- Maintenance
- SQL
- Agile
- Annual leave
Quick apply
10d
Account Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Newcastle upon Tyne
- Full-time
- Sales
- ERP systems
- IT
Quick apply
Trading Manager -Amble
Morrisons —Amble
- Hospitality
- Team management
- Employee discount
Quick apply
Applied AI Engineer – Prompting & Evaluation
KERRIDGE COMMERCIAL SYSTEMS CORP —Newcastle upon Tyne
- Full-time
- ERP systems
- Master's degree
- APIs
Quick apply
Trading Manager - Whitley Bay
Morrisons —Whitley Bay
- Hospitality
- Team management
- Employee discount
Quick apply
Board Room Manager, Stadium Of Light
Delaware North —Sunderland
- Weekend availability
- Hospitality
- No degree
- IT
Regional Business Development Manager (On Trade) - North East, Leeds and York
AG Barr —Newcastle upon Tyne
- Full-time
- Remote
- Microsoft Powerpoint
- Google Suite
- Sales
- Employee discount
Quick apply
Area Supervisor, Night Time Economy, Newcastle City Centre
T3 Security Limited —Newcastle upon Tyne
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
9d
Marketing Manager
3Dental —Durham
- £45,000 - £55,000 a year
- Temporary
- Sales
- APIs
- In-person
- Health & wellbeing programme
Quick apply
4d
Senior Insights Analyst
Admiral Slots —Gateshead
- £45,000 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- SQL
- Employee discount
- Referral programme
Quick apply
Restaurant Manager, Stadium Of Light
Delaware North —Sunderland
- Weekend availability
- Hospitality
- No degree
- IT
Warehouse Supervisor
Pink Boutique —Newcastle upon Tyne
- £28,650 a year
- Overtime
- Supervising experience
- Team management
- Warehouse experience
- Free parking
- Employee assistance programme
Quick apply
9d
Trading Manager - Doxford
Morrisons —Sunderland
- Hospitality
- Team management
- Employee discount
Quick apply
Senior Applied AI Engineer – Prompting & Evaluation
KERRIDGE COMMERCIAL SYSTEMS CORP —Newcastle upon Tyne
- Full-time
- ERP systems
- Master's degree
- Travel
Quick apply
Cruise Development Executive
Hays Travel —Sunderland
- Microsoft Outlook
- Sales
- Customer service
- Employee discount
Store Manager - North Shields
Oak Furnitureland —North Shields
- £60,000 - £66,950 a year
- Weekend availability
- Sales
- Free parking
- Employee assistance programme
Applied AI Engineer (.NET/C#)
KERRIDGE COMMERCIAL SYSTEMS CORP —Newcastle upon Tyne
- Full-time
- ERP systems
- Master's degree
- APIs
Quick apply
2d
Hospitality Manager, Stadium of Light - Weekly Pay!
Delaware North —Sunderland
- Weekend availability
- Hospitality
- No degree
- IT
HR Advisor
Express Engineering —Lamesley
- £35,900 a year
- Full-time
- Human resources
- In-person
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
5d
AI Software Engineer
KERRIDGE COMMERCIAL SYSTEMS CORP —Newcastle upon Tyne
- Full-time
- ERP systems
- Master's degree
- APIs
Quick apply
2d

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Incident Manager

Giacom -
Prudhoe

Quick apply

Job details

£30,000 - £35,000 a year
10 days ago

Benefits

Annual leave
Company pension

Qualifications

Incident management
Maintenance
SQL
ITIL
Agile
Problem management
Root cause analysis

Full job description

Giacom is the only provider of Comms, Cloud, Hardware and Billing through one platform.

Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses.

Platform Operations and in turn the Incident & Change Team is responsible for the performance, stability, reliability, and security of our customer facing platforms across Marketplace, Integrations & Tools. It is a multi-disciplined department consisting of Platform TechOps Engineers, Platform DevOps Engineers, and Platform Technical Specialists who work closely with the other departments and teams across Platform Product, Platform Delivery & Engineering, and the wider business.

This is a technical and varied role offering the successful candidate the opportunity to work with all stakeholders across the business, very much in a value-add capacity. Responsible for incident response and continuous improvement of support processes, you will help support the other areas of Platform as they develop and run infrastructure, COTS Products, and Services for our applications. Our aim is to provide excellent customer service by ensuring platform stability and availability.

What you'll be doing

Responsible for running Major Incidents across the business that affect our trading platform
Manage and take ownership of Incidents, and defects across the platforms.
Engaging with Management & Stakeholders.
Leading the root cause analysis and creation of incident post-mortems off the back of service restoration.
Accountable for proactively managing and prioritising ticket queues and ensuring that all incidents and requests are accurately logged and updated in accordance with our SLA’s and procedures within our ITSM system.
Contribute effectively to the establishment and maintenance of the Security and Technology departmental knowledge, documenting clear instructions and known fixes.
Participate in the on-call rota, being available 24/7 when scheduled to be on call

Skills, Qualifications, and Experience

Proven experience in a Support or Service Desk role.
Solid understanding and practical application of ITIL principles is essential, particularly in Incident and Problem Management.
Demonstratable experience within the support space
Demonstratable experience within the Incident & Problem space.
Client-centric approach with ability to be flexible with workload patterns.
A working knowledge of SQL
Demonstratable experience with Incident Management tools and processes across Agile spaces.
A driven and enthusiastic individual with a keen interest in technology and the ability to organise and self-manage.

What's in it for you?

Hybrid working
Investment in your future career with a variety of learning and development opportunities.
No dress code - embrace the freedom to bring your whole self to work.
25 days annual leave, plus bank holidays. You'll even get your birthday off, too!
A pension plan for your future.
Complimentary refreshments in all our offices.

For a comprehensive list of all our benefits, click here.

Diversity and equality lie at the heart of our values. As an equal opportunities and disability-confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation.

Quick apply

Refine Your Search

trading manager jobs in ponteland, nbl

Incident Manager

Account Manager

Trading Manager -Amble

Applied AI Engineer – Prompting & Evaluation

Trading Manager - Whitley Bay

Board Room Manager, Stadium Of Light

Regional Business Development Manager (On Trade) - North East, Leeds and York

Area Supervisor, Night Time Economy, Newcastle City Centre

Marketing Manager

Senior Insights Analyst

Restaurant Manager, Stadium Of Light

Warehouse Supervisor

Trading Manager - Doxford

Senior Applied AI Engineer – Prompting & Evaluation

Cruise Development Executive

Store Manager - North Shields

Applied AI Engineer (.NET/C#)

Hospitality Manager, Stadium of Light - Weekly Pay!

HR Advisor

AI Software Engineer

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