Customer support & client services occupations Work, Jobs in Pontesbury, Shr (with Salaries)

Switchboard Team Leader
The Shrewsbury and Telford Hospital NHS Trust —Shrewsbury
- £28,392 - £31,157 a year
- Full-time
4d
Client Services Executive
Radius Limited —Shrewsbury
- £25,000 - £28,000 a year
- Full-time
- Organisational skills
- Communication skills
- Time management
Quick apply
12d
Driver Planning Administrator
TTC Group —Telford
- £25,942 a year
- Full-time
Customer Service Representative
REFLEX LABELS LIMITED —Telford
- Full-time
- Customer service
- No experience needed
- Organisational skills
Customer Success Specialist
DeterTech —Telford
- £27,000 - £30,000 a year
- Temporary
- Sales
- Customer service
Customer Service Coordinator - Maternity Cover
Reconomy Connect —Telford
- Temporary
- Hybrid work
- Microsoft Office
- In-person
- Free parking
- Employee assistance programme
Technician, Customer Service
Carrier —Telford
- £24,785 - £49,420 a year
- Full-time
- Hybrid work
- Customer service
- Supervising experience
- Presentation skills
Customer Service Coordinator
Reconomy Connect —Telford
- Full-time
- Hybrid work
- Microsoft Word
- Hospitality
- Microsoft Excel
- Free parking
- Employee assistance programme
Customer Service Advisor M/F/D
Hager Group —Telford
- Sales
- Communication skills
Customer Service Administrator
Culina Logistics —Market Drayton
- £26,035.50 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
Customer Success Specialist - Telford (6 month FTC)
DeterTech —Telford
- £27,000 - £30,000 a year
- Sales
- Customer service
Quick apply
Customer Service Administrator
CML —Telford
- £27,904 a year
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
5d
Global Community Lead
PebblePad —Telford and Wrekin
- Full-time
- Remote
- Sales
- Travel
- Communication skills
Quick apply
3d

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customer support & client services occupations jobs near pontesbury, shr

Switchboard Team Leader

The Shrewsbury and Telford Hospital NHS Trust -
Shrewsbury

Apply Now

Job details

Full-time
£28,392 - £31,157 a year
4 days ago

Full job description

The banding for this vacancy is subject to outcome of agenda for change*

An exciting opportunity has arisen at The Shrewsbury and Telford Hospital NHS Trust (SaTH) for an enthusiastic and energetic individual to join Switchboard as Team Leader. This is an excellent time to join our team as we move over to our new bleep and telephony systems.

The post holder will support the switchboard Manager leading the day-to-day operational function of Shrewsbury and Telford switchboard operators and will ensure a systematic, disciplined and analytical approach to problem solving and ensuring agreed policies, procedures and standards are met.

The postholder will ensure a customer centric approach and all inbound and outbound calls dealt with, logged and transferred to the highest of quality, ensuring data quality compliance against agreed minimum datasets.

The role helps run the hospital switchboard and supports the Switchboard Manager with daily tasks.
It makes sure all calls are handled quickly, politely and safely, with accurate information recorded.
It supports switchboard staff, helps plan work rotas, and provides training to team members and other staff.
It looks after telephony systems and equipment, helping fix problems and keeping important databases up to date.
It helps improve services by checking data, spotting issues, and suggesting better ways of working.
It acts as deputy for the Switchboard Manager when needed and supports digital projects across the Trust.

Our Poppy’s Promise Commitment

We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

For full duties and responsibilities please refer to the attached document entitled Candidate Job Pack

Apply Now

Refine Your Search

customer support & client services occupations jobs in pontesbury, shr

Switchboard Team Leader

Client Services Executive

Driver Planning Administrator

Customer Service Representative

Customer Success Specialist

Customer Service Coordinator - Maternity Cover

Technician, Customer Service

Customer Service Coordinator

Customer Service Advisor M/F/D

Customer Service Administrator

Customer Success Specialist - Telford (6 month FTC)

Customer Service Administrator

Global Community Lead

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