Customer success manager Work, Jobs in Pontypool, Tof (with Salaries)

Trade Sales Manager
Selco —Cardiff
- £15.90 an hour
- Full-time
- Employee assistance programme
- Employee discount
Customer Experience Manager
Zellis —Bristol
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Annual leave
13d
Regional Sales Manager
OrderYOYO —Cardiff
- Up to £52,000 a year
- Remote
- Leadership
- Communication skills
Quick apply
Fleet Business Development Manager
Vertu Motors —Newport
- £40,000 a year
- Full-time
- Sales
- Business development
- Communication skills
Quick apply
Business Development Manager Infrastructure, United Kingdom & Ireland
Hempel —Cwmbran
- Communication skills
9d
Business Development Manager (BDM) - Newport- Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Newport
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Senior Capture Manager
AIRBUS Defence and Space Limited —Newport
- Full-time
- Hybrid work
- Sales
- Travel
- Free parking
- Employee assistance programme
Store Manager
Aldi —Merthyr Tydfil
- £52,910 - £69,000 a year
- Annual leave
Account Manager and Onboarding Specialist
BCA —Cardiff
- £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
Transaction Manager - Hutchings Hyundai Pontypridd
Hutchings Motor Group —Pontypridd
- Up to £50,000 a year
- Full-time
- Customer service
- Administrative experience
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
7d
Business Development Manager - UK Based
Eastman Chemical Company —Newport
- Sales
- Bachelor's degree
- Travel
Business Development Manager (BDM) - Cardiff - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Cardiff
- £35,875 - £41,000 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Customer Service Manager - Caerphilly
Morrisons —Caerphilly
- Hospitality
- Team management
- Employee discount
Quick apply
Business Development Manager
Hotpot Spot —Cardiff
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Hospitality
- English
- Business development
- Annual leave
Quick apply
3h
Insurance Manager
Vita —Cardiff
- £32,500 - £38,220 a year
- Full-time
- Hybrid work
- Sales
- In-person
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
1d
Director, Regional Business Development
VSE Careers —Lydney
- Full-time
- Management
- Sales
- Customer service
Duty Manager
Iceland —Bargoed
- £11.60 - £12.71 an hour
- Retail management
- Employee discount
- Referral programme
Market Street Manager - Bargoed
Morrisons —Bargoed
- Hospitality
- Team management
- Free parking
- Employee discount
Quick apply
Store Manager
Vision Express —Newport
- School
- Annual leave
- Employee assistance programme
7d
Consultant, Client Success
The Currency Cloud Services Limited —Cardiff
- Analysis skills

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customer success manager jobs near pontypool, tof

Trade Sales Manager

Selco -
Cardiff

Apply Now

Job details

Full-time
£15.90 an hour

Benefits

Cycle to work scheme
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Paid volunteer time
Referral programme

Full job description

What You’ll Be Doing

Leading the Sales Desk

Oversee the daily operation of the sales desk, ensuring best-in-town service and smooth running of all activities
Drive the implementation of the store’s sales plan, aligning the team to deliver against key sales and margin targets
Champion customer service excellence across the team, meeting service level agreements for in-person and telephone support
Maximise upsell opportunities and ensure strong product promotion, including monthly offers and direct orders
The contracted hours for this role are 37.5 per week, working 5 days out of 7.

Driving Commercial Success

Lead the team to meet store profitability and margin targets through sound commercial decisions
Manage the quote bank and Customer Contact platform, supporting the team to improve conversion rates and achieve sales goals
Understand and respond to local customer needs, developing effective business-to-business relationships
Monitor customer accounts, identify growing members, and work with the team to grow new business and retain key clients

Empowering and Developing the Team

Line manage the trade sales team—defining and assigning tasks, managing performance, and coaching for improvement
Inspire and motivate your team daily, creating a culture of collaboration, trust, and personal accountability
Support the life cycle of a colleague, including active recruitment

Operational Leadership & On-Duty Responsibility

Act as the most senior leader in store when required, taking responsibility for store-wide operations
Key holder responsibilities including opening/closing the store, cash handling, vehicle/plant monitoring

Service & Store Culture

Lead by example—creating a positive department culture aligned with our core values
Promote the use of internal systems for communication, learning, and store operations

Rewards & Benefits

At Selco Builders Warehouse, we believe in rewarding our colleagues with a benefits package that truly makes a difference. Here’s what you’ll enjoy when you join our team:

Work-Life Balance & Extras

Colleague Discount – Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements.
Holiday Buy Scheme – Purchase extra holiday and spread the cost over 12 months.
Paid Volunteer Leave – Take time off to give back to a cause close to your heart.
Enhanced Family Leave Pay – Extra support for maternity, paternity, adoption, and fertility treatments.
Free Breakfast – Start your day right with access to our in-store and office pantries.
Apprenticeships & Career Development – Learn, grow, and take your career to the next level.
Refer a Friend Bonus – Know someone great? Earn a bonus when they join our team!

Financial Benefits

Enhanced Pension Scheme – We match every 1% above the statutory 5% that you contribute.
EarlyPay – Access your earned wages before payday when you need them.
Profit-Based Bonus Scheme – We work hard and celebrate success with quarterly and yearly bonuses.
ShareSave Scheme – Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder.
Retail & Leisure Discounts – Save on groceries, restaurants, cinema tickets, theme parks, utilities and more!

Health & Wellbeing

Health Cash Plan – We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP.
Employee Assistance Programme – Free and confidential support, including counselling, financial guidance, and legal advice.
Life Assurance – Protection for your loved ones should the unexpected happen.
Gym Discounts – Save up to 25% at hundreds of health clubs nationwide.
Cycle to Work Scheme – Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier!

About Us

Looking to build a career with a company that’s proud to support the nation’s tradespeople? At Selco Builders Warehouse, we’re always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do!

We’re a well-established name in the industry with a strong store network across the UK—and we’re continuing to invest in our people, our business, and our future. It’s a busy, fast-paced environment where no two days are the same, but you’ll be surrounded by great colleagues and backed by a superb reward and benefits package.

We’re committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive—regardless of background or experience. Health and Safety remains our top priority, and we’ll always support our colleagues in doing their best work, safely.

Apply Now

Refine Your Search

customer success manager jobs in pontypool, tof

Trade Sales Manager

Customer Experience Manager

Regional Sales Manager

Fleet Business Development Manager

Business Development Manager Infrastructure, United Kingdom & Ireland

Business Development Manager (BDM) - Newport- Circa 41k Package- 53k OTE Uncapped

Senior Capture Manager

Store Manager

Account Manager and Onboarding Specialist

Transaction Manager - Hutchings Hyundai Pontypridd

Business Development Manager - UK Based

Business Development Manager (BDM) - Cardiff - Circa 41k Package - 53k OTE Uncapped

Customer Service Manager - Caerphilly

Business Development Manager

Insurance Manager

Director, Regional Business Development

Duty Manager

Market Street Manager - Bargoed

Store Manager

Consultant, Client Success

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