technical support specialist Work, Jobs in pontypool, tof (with Salaries)

Technical Support Specialist
Safran —Cwmbran
- Full-time
- Remote
- Analysis skills
- Presentation skills
- Communication skills
Technical Support Engineer
Advanced Secure Technologies —Saint Mellons
- £26,225 - £29,000 a year
- Full-time
- Remote
- Customer service
- Windows
- Administrative experience
Quick apply
IT Support Technician
Commercial —Cardiff
- Up to £26,228 a year
- Full-time
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
Quick apply
Test Specialist
Marshall of Cambridge (Holdings) Limited —Merthyr Tydfil
- Up to £35,000 a year
- Full-time
- Schematics
- Assembly
- Quality control
Technical Specialist
Cardiff University —Cardiff
- £33,951 - £36,636 a year
- Full-time
- University
- Bachelor's degree
- Annual leave
5d
Technical Support Analyst
The Currency Cloud Services Limited —Cardiff
- Night shift
- Doctoral degree
- DevOps
- Master's degree
Assembly Line Supervisor
Marshall of Cambridge (Holdings) Limited —Merthyr Tydfil
- Up to £37,000 a year
- Full-time
- Assembly
- Continuous improvement
- Communication skills
Cyber Defence Analyst L2
Airbus Protect Limited —Newport
- Full-time
- Travel
IT Support Engineer
CheckFire Ltd —Caerphilly
- Up to £35,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Windows
- Free parking
- Profit sharing
Quick apply
Critical Environment Technician (Shifts)
Microsoft —Newport
- Weekend availability
- Azure
- Microsoft Office
Assembly & Installation Fitter
Marshall of Cambridge (Holdings) Limited —Merthyr Tydfil
- £32,000 a year
- Full-time
- Assembly
- Communication skills
Trainee Technician
Nationwide Platforms —Cardiff
- Up to £29,000 a year
- Annual leave
Operational Lead - Projects
Marshall of Cambridge (Holdings) Limited —Merthyr Tydfil
- Up to £55,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Management
Cyber Security Specialist
AIRBUS Defence and Space Limited —Newport
- Full-time
- Hybrid work
- DevOps
- Travel
- IT
- Free parking
- Employee assistance programme
9d
Manufacturing Engineering Manager
Genuit Group —Caerphilly
- Full-time
- Customer service
- Maintenance
- Programmable logic controllers
2d
EAT Service Engineer
Cardiff and Vale University Health Board —Cardiff
- £26,300 - £27,890 a year
- Full-time
- Travel
5d
Fire Safety Advisor
Cardiff and Vale University Health Board —Llandough
- £40,559 - £48,841 a year
- Full-time
- English
Laboratory Technician
Intertek —Bristol
- Engineering
- Organisational skills
- Communication skills
Quick apply
Content Writer
Ascot Group —Worle
- From £26,000 a year
- Full-time
- In-person
- AI
- Time management
- Free parking
- Sick pay
Quick apply
Logistics Specialist
Ecolab Inc. —Llantrisant
- Full-time
- Microsoft Excel
- Microsoft Office
- IT

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technical support specialist jobs near pontypool, tof

Technical Support Specialist

Safran -
Cwmbran

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Job details

Full-time | Fixed term contract

Qualifications

Analysis skills
Presentation skills
Communication skills
Negotiation

Full job description

Published 05.22.2026

Company : Safran Seats Job field : IT Location : Cwmbran , Wales , United Kingdom Contract type : Fixed Term contract Contract duration : Full-time Professional status : Technician

# 2026-173682

Published 05.22.2026

Job Description

Job Summary
The Technical Support Specialist supports the implementation, operations and maintenance of an
effective technology stack focussed on delivering the support needed for the SGB business.
Providing support through both ServiceNow and ‘at-elbow', and working with other members of the
SGB IT Team and 3rd party suppliers, as well as stakeholders in the local business, this role assists
in supporting, implementing and maintaining all IT/IS/PLM solutions.
Responsibility for the day-to-day operational delivery of the technical solution also resides with the
Technical Support Specialist.
The Technical Support Specialist is a knowledgeable in most aspects of the Information Technology
deployed in the SGB business

Scope of Responsibilities

Provide day-to-day operational IT support for business users across:

o Newport (primary site)
o Cwmbran (offsite location)
o Brackley (smaller user base supported remotely)

Ensure continuity of IT services (“keeping the lights on”) across all supported sites.
Manage and resolve:

o Support tickets
o Incidents and system failures
o Service requests (e.g., new PCs, hardware deployment)

Contribute to project-related activities when required, although this is a smaller portion of the role.
Opportunity to get involved in improvement initiatives beyond BAU support.

But what else? (advantages, specific features, etc.)

What you'll bring :

Knowledge, Experience, Training and Qualifications

Ability to manage and prioritise stakeholder expectations at all levels ranging
from end user up to C-level
An ability to communicate complex technical issues to business users
An ability to work in a fast-paced environment with a dynamic and flexible
approach, as well as the ability to work under pressure
A collaborative approach to delivery working with various technical and
business departments.
Good working knowledge of networks, server and client products
Be able to handle a high degree of multi-tasking
Knowledge of the overall functioning of the information system
and its configurations

Excellent oral and written communication skills, including presentation
skills
Good communicator with the ability to form and maintain good
relationships internally and externally
Strong interpersonal, negotiation and influencing skills
Results orientated and organised with the ability to plan and deliver against
deadlines
Strong analytical, planning and problem solving skills
The ability to work with a minimal level of supervision and intervention
Self-motivated and possessing the ability to work on own initiative as well
as within a team

Refine Your Search

technical support specialist jobs in pontypool, tof

Technical Support Specialist

Technical Support Engineer

IT Support Technician

Test Specialist

Technical Specialist

Technical Support Analyst

Assembly Line Supervisor

Cyber Defence Analyst L2

IT Support Engineer

Critical Environment Technician (Shifts)

Assembly & Installation Fitter

Trainee Technician

Operational Lead - Projects

Cyber Security Specialist

Manufacturing Engineering Manager

EAT Service Engineer

Fire Safety Advisor

Laboratory Technician

Content Writer

Logistics Specialist

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