Head of it Work, Jobs in Poole, Dor (with Salaries)

Operational Manager (Future COO Pathway)
Loans by MAL —Bournemouth
- £50,000 - £55,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Free parking
Quick apply
5d
IT Director
Humphries Kirk Solicitors —Poole
- Full-time
- Hybrid work
- Management
- Up to 50% travel
- Project management
- Free parking
- Health & wellbeing programme
Quick apply
22h
Head of Club Experience
The Club At Meyrick Park —Bournemouth
- Weekend availability
- Free parking
- Employee assistance programme
Head of Library Services and University Librarian
Bournemouth University —Bournemouth
- £67,468 - £71,566 a year
- Leadership
Area Care Manager
Helping Hands —Poole
- £55,000 - £60,000 a year
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Chief Finance & Operations Officer
Initio Learning Trust —Broadstone
- £100,000 - £115,000 a year
- Full-time
- School
Head of Healthcare Analytics
Vitality —Bournemouth
- SQL
- Analysis skills
- Machine learning
Accounts Manager
Woodmace Concrete Structures Limited —Poole
- £40,000 a year
- Full-time
- Hybrid work
- Accounting
- In-person
- Communication skills
- Free parking
Quick apply
11d
Head of HR - CEM
Churchill Retirement PLC —Ringwood
- Travel
- Human resources
- IT
- Annual leave
- Employee assistance programme
Head of Performance Marketing
OnBuy —Bournemouth
- £100,000 - £130,000 a year
- Remote
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Senior Account Manager
Mauveworx —Ferndown
- Full-time
- Project management
- Travel
- In-person
- Work from home
- Gym membership
Quick apply
Admin Assistant / Website Support Assistant
OvenKing —Bournemouth
- £28,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
Quick apply
Head of Financial Planning & Analysis
Draken —Bournemouth
- Microsoft Excel
- Analysis skills
- Accounting
4d
IT Operations
Rapid Repair Network Limited —Lyndhurst
- Full-time
- JavaScript
- No degree
- Organisational skills
Quick apply
Product Owner - Checkout & Payments
OnBuy —Bournemouth
- Up to £75,000 a year
- Full-time
- Remote
- Continuous improvement
- Agile
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
IT Service Delivery Specialist
McCarthy & Stone —Bournemouth
- Up to £30,000 a year
- Full-time
- Organisational skills
- IT
- In-person
- Employee assistance programme
Quick apply
12d
Head of Internal Audit
Vitality —Bournemouth
- Leadership
- Communication skills
13d
Loneliness companion (personal care) flexible hours
Right at Home Bournemouth and Poole —Poole
- From £14.40 an hour
- Weekend availability
- Annual leave
- Employee discount
Quick apply
Operations Director
Churchill Retirement PLC —Ringwood
- Weekend availability
- Continuous improvement
- Organisational skills
- Communication skills
3d
Creative Buyer – Store Design & Consumables
Lush —Poole
- £30,000 - £35,000 a year
- Full-time
- Project management
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
4d

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Operational Manager (Future COO Pathway)

Loans by MAL
Bournemouth

Quick apply

Job details

Permanent | Full-time
£50,000 - £55,000 a year
5 days ago

Benefits

Free parking
Casual dress
On-site gym
Discounted or free food
Company events
On-site parking

Qualifications

Management
Supervising experience
Bachelor's degree
Financial services
Leadership

Full job description

About Loans by MAL

We're a fast-growing consumer lending business based in Bournemouth (soon to be Westbourne).

We lend responsibly, support customers when they experience financial difficulty, and continously improve how we operate. As we've grown, we've built a team across the UK and South Africa, with customer operations at the centre of everything we do.

We're now looking for an Operational Manager to take ownership of that function and help us scale it further.

The Role

This is a genuine operational leadership role.

You'll be responsible for the day-to-day running of a customer operations function of approximately 20 people across both our UK and offshore teams.

Your focus will be ensuring the operation runs efficiently, productively, and consistently. You'll be responsible for workforce planning, resource allocation, operational performance, service levels, productivity, quality standards, and ensuring the right work is being completed by the right people at the right time.

This is not a role where you'll inherit a large management structure. You'll have significant autonomy and ownership from day one, working closely with senior leadership to shape how the operation evolves as the business grows.

For the right individual, this role has a clear development pathway into a future Chief Operating Officer position.

What You'll Be Doing

Managing the day-to-day operation across UK and offshore teams
Planning resource allocation and workforce capacity
Ensuring service levels and operational targets are achieved
Monitoring productivity and identifying opportunities for improvement
Raising performance standards and driving accountability
Ensuring operational processes are followed consistently
Managing workloads, priorities, and operational delivery
Identifying inefficiencies and implementing improvements
Working with leadership to scale operational capability as the business grows
Building reporting and management information to support decision-making

What We're Looking For

We're looking for someone who enjoys running an operation.

You may currently be an:

Operations Manager
Contact Centre Manager
Collections Manager
Workforce Planning Manager
Service Delivery Manager
Head of Operations within a smaller business

Most importantly, you'll be highly organised, commercially aware, and comfortable taking ownership of results.

You'll have experience:

Managing operational teams
Workforce and resource planning
Driving productivity and efficiency
Managing KPIs and operational performance
Implementing process improvements
Holding teams accountable to standards and outcomes

Experience within financial services, lending, collections, or other regulated environments would be beneficial, but isn't essential.

What You'll Get

£50,000 - £55,000 salary
25 days holiday plus bank holidays
Your birthday off every year
Free on-site gym
Free parking
Regular company events
Significant autonomy and ownership
Direct exposure to senior leadership
A structured development pathway towards a future COO role

Why Join Us?

This is an opportunity to take ownership of an entire operation, rather than simply managing a team.

You'll have the ability to influence how the business operates, improve performance, shape processes, and build something that scales.

If you're someone who enjoys creating structure, driving standards, and taking responsibility for operational outcomes, we'd love to hear from you.

Job Types: Full-time, Permanent

Pay: £50,000.00-£55,000.00 per year

Benefits:

Casual dress
Company events
Discounted or free food
Free parking
On-site gym
On-site parking

Work Location: In person

Quick apply

Refine Your Search

head of it jobs in poole, dor

Operational Manager (Future COO Pathway)

IT Director

Head of Club Experience

Head of Library Services and University Librarian

Area Care Manager

Chief Finance & Operations Officer

Head of Healthcare Analytics

Accounts Manager

Head of HR - CEM

Head of Performance Marketing

Senior Account Manager

Admin Assistant / Website Support Assistant

Head of Financial Planning & Analysis

IT Operations

Product Owner - Checkout & Payments

IT Service Delivery Specialist

Head of Internal Audit

Loneliness companion (personal care) flexible hours

Operations Director

Creative Buyer – Store Design & Consumables

I want to receive the latest job alerts for head of it in poole, dor

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