Lead infrastructure engineer Work, Jobs in Poole, Dor (with Salaries)

IT Support Engineer
Better —Bournemouth
- £30,000 - £35,000 a year
- Full-time
- SharePoint
- Employee assistance programme
- Employee discount
Quick apply
11d
Tech Lead - Integrations
Nourish Care —Bournemouth
- £80,000 a year
- Full-time
- Hybrid work
- Travel
- Mentoring
- Leadership
- Annual leave
- Employee assistance programme
Lead Infrastructure Engineer
Zest Plan —Bournemouth
- £35,000 - £40,000 a year
- Azure
- Mentoring
- SharePoint
9d
Senior Site Manager
ICF Homes Ltd —Ringwood
- £50,000 - £60,000 a year
- Full-time
- Up to 50% travel
- Supervising experience
- Continuous improvement
Quick apply
Field Manager
Lanes Group —Lymington
- £34,000 - £38,000 a year
- Weekend availability
- Customer service
- Team management
- Leadership
Quick apply
Technical Services Manager
ISS Facility Services —Weymouth
Quick apply
Assistant Project Engineer
Gallifordtry —Bournemouth
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Senior Commissioning Engineer - Wessex Water
Gallifordtry —Dorchester
- Full-time
- Leadership
- Employee assistance programme
- Employee discount
SDWAN Network Engineer
FalconSmartIT —Bournemouth
- Writing skills
- English
- Scripting
Quick apply

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IT Support Engineer

Better -
Bournemouth

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
11 days ago

Benefits

On-site gym
Employee assistance programme
Employee discount

Qualifications

Technical troubleshooting
IT management
User account provisioning
Encryption
Process improvement
Microsoft Exchange
User account management
Onboarding coordination
VoIP
IT permissions management
SharePoint
HubSpot
Remote diagnostics
Help desk

Full job description

Job Title: IT Support Engineer

Location: Bournemouth

Salary: £30-35,000

About Us

Better is a leading provider of telecommunications solutions, dedicated to delivering exceptional service to our customers. We pride ourselves on our innovative approach and commitment to customer satisfaction. Our Bournemouth office is a vibrant and supportive environment where every team member plays a crucial role in our success.

Role Overview

This role is responsible for owning and running Better’s internal IT, ensuring every team member has secure, reliable access to the tools and systems they need. You’ll take control of our Microsoft 365 environment, CRM platform, and telephony systems, as well as oversee all day-to-day IT support. You’ll also lead on new starter onboarding, IT inductions, desk moves, and process improvements, keeping our growing team productive and secure.

Requirements

Key Responsibilities:

Provide responsive IT support to all employees, resolving hardware, software, and access issues.

Administer and optimise Microsoft 365 (Exchange, Teams, SharePoint, OneDrive) and maintain the company’s CRM and telephony systems.
Set up new starters with laptops, phones, headsets, accounts, and permissions; deliver IT inductions and support smooth desk moves.
Maintain a clear inventory of hardware and software; track allocation and life cycle of equipment.
Ensure IT security standards are met, including MFA, password policy, device encryption, and access control.
Keep documentation up to date (system maps, IT processes, troubleshooting guides).
Identify and implement improvements to internal IT processes, employee experience, and system reliability.
Support future growth by advising on tools, licences, and IT infrastructure requirements.
Provide remote support to the Rentals department, assisting with the installation and setup of phone systems for rental customers, troubleshooting any issues remotely and ensuring installations are completed smoothly and efficiently.

What we're looking for:

- Experience troubleshooting hardware, software, and user access issues in an IT support environment.
- Strong Microsoft 365 administration (Exchange Online, Teams, SharePoint, OneDrive, security & compliance centre).
- Solid understanding of VoIP systems and telephony management.
- Experience with CRM platforms (HubSpot preferred, but any major CRM is useful).
- Strong troubleshooting and problem-solving skills; able to work independently and prioritise well.
- Proactive, organised, and detail-driven with a solutions-focused mindset.
- Clear and approachable communication style, able to support technical and non-technical users alike.
- Eligible to work in the United Kingdom.

Benefits

- Annual salary: £30-35,000 per year
- Opportunity to work in a dynamic and supportive team environment.
- 25 days holiday plus bank holidays, increasing by 1 day for every year of service, plus your birthday off and Christmas shutdown
- Early finish Fridays
- Modern office with an onsite café and gym and Central Bournemouth location, just 2 minutes from the beach.
- Access to a confidential third-party Employee Assistance Programme (EAP), including an online GP service and counselling sessions whenever you need them.
- Monthly staff awards with quarterly dinner and drinks at top local restaurants.
- Ongoing training and development opportunities.
- Enjoy events such as summer parties, Christmas celebrations and charity fundraisers.
- Access to discount at popular retailers

Quick apply

Refine Your Search

lead infrastructure engineer jobs in poole, dor

IT Support Engineer

Tech Lead - Integrations

Lead Infrastructure Engineer

Senior Site Manager

Field Manager

Technical Services Manager

Assistant Project Engineer

Senior Commissioning Engineer - Wessex Water

SDWAN Network Engineer

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