Stores person Work, Jobs in Poole, Eng (with Salaries)

Customer Service Executive (Aftersales Team)
Sandown Newfields —Poole
- Up to £28,551 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
5d
Full and part time Retail Sales Assistant
Cloud 9 Fashion Ltd —Poole
- From £12.21 an hour
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Employee discount
Quick apply
Warehouse Lead
NLG GLobal Limited —Poole
- £26,500 - £27,500 a year
- Full-time
- Heavy lifting
- Warehouse experience
- IT
- Free parking
Quick apply
7d
Retail Sales Associate
SPORT IT FIRST OUTLET —Poole
- £11.50 - £13.50 an hour
- 8 hour shift
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Store discount
- Employee discount
Quick apply
Assistant Shop Manager – Ferndown
Margaret Green Animal Rescue —Ferndown
- £12.71 an hour
- Part-time
- Supervising experience
- In-person
- Leadership
- Employee discount
Quick apply
9d
Office Administrator
CITY ELECTRICAL FACTORS LTD —Bournemouth
- £27,000 a year
- Full-time
- English
- Organisational skills
- In-person
- Employee discount
Quick apply
3h
Support Worker
IDirect Independent Living —Wareham
- £13.45 - £13.95 an hour
- Overtime
- Driving
- In-person
- Care plans
- Store discount
- Employee discount
Quick apply
Removal Man
Magna Park Self Store Ltd —Poole
- £120 - £130 a day
- Full-time
- Heavy lifting
- Driving
- Organisational skills
Quick apply
7d
E-Commerce Assistant
Harts of Stur —Sturminster Newton
- £30,000 a year
- Overtime
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
Quick apply
6d
Part-time Sales Assistant 11h
Essential Jewellery —Bournemouth
- Up to £12.72 an hour
- Part-time
- Customer service
- English
- In-person
- Employee discount
Quick apply
7d
Retail Sales Advisor
Poltronesofà —Poole
- £22,628.76 - £26,507.98 a year
- Full-time
- Sales
- Employee assistance programme
- Employee discount
Quick apply
14d
Full Time Supervisor
In-Excess —Parkstone
- £13.27 an hour
- Weekend availability
- Heavy lifting
- In-person
Quick apply
4d
Area Retail Manager
Julia's House —Creekmoor
- £43,532.86 a year
- Full-time
- Travel
- Hospice
- In-person
Retail Supervisor
Screwfix —Bournemouth
- £14.48 an hour
- Weekend availability
- Annual leave
- Employee discount
Retail Assistant
Screwfix —Wareham
- £13.48 an hour
- Part-time
- Annual leave
- Employee discount
6d
Sports Advisor (Sales Assistant)
Decathlon UK —Poole
- Part-time
- Communication skills
5d
Full Time Shop Assistant
Ochre Knitwear —Lymington
- £25,420 - £27,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Store discount
- Employee discount
Quick apply
7d
Store Manager
Savers —Poole
- £38,000 a year
- Weekend availability
- Retail management
- Leadership
- Employee assistance programme
- Sick pay
Quick apply
Retail Assistant (Part-Time) within Goulds Fashion Store
Charles Clinkard —Dorchester
- Up to £12.80 an hour
- Overtime
- Customer service
- In-person
- Communication skills
- Store discount
- Employee discount
Quick apply
1d
Retail Supervisor
Toolstation —Poole
- £13.76 an hour
- Full-time
- Employee discount
3h

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stores person jobs near poole, eng

Customer Service Executive (Aftersales Team)

Sandown Newfields -
Poole

Quick apply

Job details

Permanent | Full-time
Up to £28,551 a year
5 days ago

Benefits

Free parking
Casual dress
Store discount
Cycle to work scheme
Company pension
Company events
Employee discount
Life insurance
Referral programme
Sick pay
On-site parking

Qualifications

Customer service
GCSE
Communication skills

Full job description

Customer Service Executive (Aftersales Team)

Poole – Newfields

We are looking for Customer Service Executives to join the service team at our Customer Support centre. The Customer Support Centre is based at Newfields, Poole and provides a central service for the Sandown Group. The CSC is focused equally on inbound and outbound contact to ensure customer satisfaction and to develop relationships during the ownership of their vehicle. The objective of the department is to increase business opportunities and ensure customer loyalty. You will be responsible for ensuring that the required standards of service are reached at all times and that CSI targets are achieved.

Responsibilities:

Handle calls which meet both the minimum contact rates and ‘proud of every call’ evaluation standards
Maximise all sales opportunities
Inbound and outbound calls to customers to book appointments and to capitalise on deferred sales
Ensure customer and vehicle details are updated accurately, on all calls
Ensure all bookings are taken efficiently and all necessary data is accurately input during calls
Respond to Customer enquiries via email and live online chats
Ensure lost calls are kept to a minimum without compromising quality of existing customer calls
Present a positive image of the company and the services we offer at all times
Proactively build a rapport with callers to ascertain customer needs and provide appropriate solutions
Take ownership of any customer issues and concerns
Maintain working knowledge of all promotions and ensure that these are presented to the customer clearly and concisely.
Handle any initial customer complaints and pass to Team Leader as appropriate

Key Skills:

Friendly, with a professional personal manner and committed to providing first class customer service
Must be a self-starter, who is ambitious and target driven
Professional telephone manner with exemplary communication skills
Self-motivated; uses initiative to work with minimal supervision
Team player
Strong objection handling skills
Organised and systematic approach to work
Maths & English GCSE or equivalent

Hours of Work:

Monday – Friday working a shift between the hours of 08.00 - 18.30 with 1 hour unpaid lunch break.

Saturday: working between 08.30 – 17.00 with 1 hour unpaid lunch break, or 08.00 - 13.00 or 09.00 - 14.00 rota (half-day is at overtime rate)

A 5 day week will be worked on a rota.

Total hours – 37.5 per week

Weekends to be worked on a rota basis

Basic: £24,930.87 per annum OTE: £28,551

Job Types: Full-time, Permanent

Pay: Up to £28,551.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Life insurance
On-site parking
Referral programme
Sick pay
Store discount

Ability to commute/relocate:

Poole, Dorset: reliably commute or plan to relocate before starting work (required)

Experience:

Customer service / Call Centre: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

stores person jobs in poole, eng

Customer Service Executive (Aftersales Team)

Full and part time Retail Sales Assistant

Warehouse Lead

Retail Sales Associate

Assistant Shop Manager – Ferndown

Office Administrator

Support Worker

Removal Man

E-Commerce Assistant

Part-time Sales Assistant 11h

Retail Sales Advisor

Full Time Supervisor

Area Retail Manager

Retail Supervisor

Retail Assistant

Sports Advisor (Sales Assistant)

Full Time Shop Assistant

Store Manager

Retail Assistant (Part-Time) within Goulds Fashion Store

Retail Supervisor

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