Guest experience manager Work, Jobs in Poplar, Gtl (with Salaries)

Guest Service Manager
Holiday Inn Express Royal Docks —London
- Maintenance
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
8d
Experience & Engagement Manager
Virgin Active —London
- £36,582 a year
- Weekend availability
- Annual leave
- Employee discount
Office Manager / Facilities Manager
R1CH.uk —Knightsbridge and Belgravia
- £82,000 - £155,000 a year
- Full-time
- Hybrid work
- Maintenance
- Administrative experience
- Supervising experience
Quick apply
2d
Corporate Guest Services Manager
Portico Corporate Reception Management —London
- £50,000 a year
- Full-time
- Leadership
- Annual leave
- Life insurance
Quick apply
12d
Head Host / Reservations & Guest Experience Lead
Nancy's Cocktail Bar —London
- £15 an hour
- Full-time
- Hospitality
- Bar
- Sales
Quick apply
Guest Services Manager
Rapport —London
- £53,000 - £55,000 a year
- Full-time
- Hospitality
- Employee assistance programme
8d
Guest Experience Manager
The Horses —London
- £40,000 - £52,000 a year
- Weekend availability
- Hospitality
- IT
- Leadership
- Employee discount
- Referral programme
Quick apply
12d
Assistant Manager - Guest Experience and Operations
The View from The Shard —London
- Up to £34,900 a year
- Temporary
- Hospitality
- Management
- Sales
- Health & wellbeing programme
- Employee discount
Quick apply
12d
Front of House Manager
Amplify Guest Services —London Bridge Station
- £43,260 a year
- Full-time
- Management
- Administrative experience
- Supervising experience
Quick apply
5d
Part Time Studio Assistant (Flexible)
Splatter Paint Studio Limited —London
- £12.71 an hour
- Part-time
- Hospitality
- Management
- Customer service
Quick apply
9d
Guest Services Account Manager
On Verve —London
- Up to £50,000 a year
- Full-time
- Hospitality
- Management
- Travel
Quick apply
2d
Events & Office Manager
Movember —London
- £47,000 - £50,000 a year
- Weekend availability
- Hybrid work
- Salesforce
- Project management
- Mentoring
- Annual leave
- Employee assistance programme
2d
Guest Service Manager
Holiday Inn Express Limehouse —London
- Full-time
- Maintenance
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
Reception Manager/Concierge Monday - Friday
CH&CO —London
- £40,170 a year
- 8 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee assistance programme
- Employee discount
Events Operations Manager
NoMad Hotel —London
- £55,000 - £60,000 a year
- Full-time
- Hotel
- Communication skills
- Hotel experience
- Annual leave
- Employee discount
Quick apply
Venue Operations Manager
Eden Group Operations Ltd —Greenwich
- From £35,000 a year
- Weekend availability
- Microsoft Office
- Master's degree
- Bachelor's degree
- Free parking
- Employee discount
Quick apply
8d
Reception Manager
Crowne Plaza Docklands —London
- Weekend availability
- Microsoft Office
- Hotel
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
9d
Reception Manager
YOTELPAD London Stratford Mission Control —London
- £35,000 a year
- Full-time
- Hotel
- Hotel experience
Quick apply
14d
Guest Experience Manager 1 (40127)
Melia Hotels International —London
- Hotel
- Communication skills
- Employee discount
Receptionist
CBRE —London
- Full-time
- Customer service
- Microsoft Office
- Communication skills
1d

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Guest Service Manager

Holiday Inn Express Royal Docks
London

Quick apply

Job details

8 days ago

Benefits

Employee assistance programme
Employee discount
Life insurance
Referral programme
On-site parking

Qualifications

Maintenance
Communication skills

Full job description

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

This modern hotel is in London Docklands, 0.1 mi from Canning Town Station, a 20-minute drive from the O2 Arena and a 10-minute drive from the ExCel Exhibition Center. It has large air-conditioned rooms with power showers. The colorful rooms feature work desks and a TV with Freeview channels. Rooms also have hairdryers, tea/coffee facilities and telephones. The Holiday Inn Express Royal Docks has secure on-site car parking and a 24-hour front desk. The on-site bar offers a selection of cold and hot beverages; a free breakfast is served daily. Guests can also make use of the business facilities on site. The Holiday Inn Express Royal Docks is outside London's congestion zone. London City Airport is 2 mi from the hotel, and Canary Wharf is a 10-minute drive away or 2 stops on the underground.

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

Discounted hotel room rates for you and your friends & family
An additional day's leave for your birthday
Course Sponsorship
30% F&B discount at RBH hotels
Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
Flexible working arrangements
Wagestream - choose how and when you get paid
Life Insurance
Employee Assistance Programme
Social and wellness events and activities all year round
Free meals on duty saving you over £1000 per year

And much much more!

A DAY IN THE LIFE OF A GUEST SERVICE ASSISTANT AT OUR HOTEL

What you'll be doing...

Lead the front desk team with a friendly, proactive vibe, making every guest feel welcome and taken care of from the moment they step in.
Keep front desk operations flowing smoothly, managing everything from busy check-ins to late check-outs with ease.
Be the go-to for front desk agents, offering guidance, training, and support to ensure high standards and a positive atmosphere.
Tackle guest inquiries, special requests, and occasional challenges with confidence, turning every interaction into a great experience.
Coordinate with housekeeping and maintenance to manage room availability and ensure every guest need is met.
Oversee reservations, check-ins, and billing accuracy, keeping guest accounts error-free and organised.
Pitch in with shift planning and scheduling to keep the front desk fully prepped and ready to roll.
Maintain a welcoming and polished front desk area, setting the stage for a memorable guest experience.

WHAT WE NEED FROM YOU

A welcoming personality who loves connecting with people and making their day brighter.
Strong communication skills, comfortable chatting with guests and coordinating with team members.
Sharp attention to detail, especially when it comes to handling guest needs and reservations.
A problem-solver who can think on their feet, handling any situation with a positive attitude.
Team spirit, ready to jump in wherever needed to keep things flowing smoothly.
High energy and adaptability, thriving in a fast-paced environment where no two days are the same.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .

INDFOH

Quick apply

Refine Your Search

guest experience manager jobs in poplar, gtl

Guest Service Manager

Experience & Engagement Manager

Office Manager / Facilities Manager

Corporate Guest Services Manager

Head Host / Reservations & Guest Experience Lead

Guest Services Manager

Guest Experience Manager

Assistant Manager - Guest Experience and Operations

Front of House Manager

Part Time Studio Assistant (Flexible)

Guest Services Account Manager

Events & Office Manager

Guest Service Manager

Reception Manager/Concierge Monday - Friday

Events Operations Manager

Venue Operations Manager

Reception Manager

Reception Manager

Guest Experience Manager 1 (40127)

Receptionist

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