Site lead Work, Jobs in Poplar, Gtl (with Salaries)

Customer Experience Manager
BidvestNoonan —London
- £42,000 a year
- Full-time
Quick apply
12d
Operational Excellence & Process Improvement Lead
Communitas Clinics —Croydon
- £31,049 a year
- Full-time
- Administrative experience
- Human resources
- In-person
Quick apply
School Attendance Officer (Full Time)
In Toto Ed LTD —London
- £28,000 - £34,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Supervising experience
- Free parking
- Health & wellbeing programme
Quick apply
5d
Multi-site Clinic Manager
EuroEyes Laser Eye Clinic —London
- £60,000 - £70,000 a year
- Full-time
- Management
- Project management
- Human resources
- Annual leave
- Employee discount
Quick apply
Deputy Events Director
Shack Events —London
- From £65,000 a year
- Full-time
- Hybrid work
- Bar
- Management
- In-person
- Health & wellbeing programme
- Work from home
Quick apply
13d
Relationship Manager
Acacium Group —London
- Full-time
- Hybrid work
- Presentation skills
- Leadership
- Communication skills
- Employee assistance programme
Quick apply
Entry Level Sales Consultant
Envision Group Ltd —Shoreditch
- £26,420.00 - £35,371.22 a year
- Full-time
- Sales
- Marketing
- Customer service
Quick apply
Multi-Site Deputy General Manager
Nuffield Health —London
- Up to £45,450 a year
- Full-time
- Employee discount
- Gym membership
Quick apply
Partnership Manager
Safer Business Network Ltd —London
- £43,250 a year
- Full-time
- Hybrid work
- Management
- Business development
- Supervising experience
- Annual leave
Quick apply
9d
Duty Operations Manager
Science Museum Group —London
- £39,884 a year
- Full-time
- School
- Annual leave
- Employee assistance programme
9d
Coffee Operations Manager
Farmer J —London
- £55,000 - £60,000 a year
- Full-time
- IT
- Employee assistance programme
- Employee discount
Quick apply
7d
Health and Fitness Lead - Alternative School
The Complete Works Ltd. —London
- From £30,300 a year
- Full-time
- Working with children
- Bachelor's degree
- Organisational skills
- Store discount
- Health & wellbeing programme
Quick apply
Hotel Manager
Atlas Hotels —Chingford
- Up to £49,250 a year
- 8 hour shift
- Customer service
- Hotel
- Continuous improvement
- Employee discount
- Referral programme
Quick apply
9d
LOCAL MARKETING & MENU MANAGEMENT EXECUTIVE
Shake Shack —London
- £30,000 - £32,000 a year
- Full-time
- Project management
- Organisational skills
- Restaurant experience
- Employee assistance programme
- Employee discount
Quick apply
12d
Facilities and Compliance Assistant Full Time
Minoa Education —London
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Flexitime
- Employee discount
Quick apply
10d
Course Operations Manager
CST Training LTD —Bexley
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
Quick apply
5d
Trainee Sales Consultant
Bionic Services Ltd —London
- £24,000 a year
- Full-time
- Sales
- Salesforce
- Annual leave
- Employee assistance programme
Quick apply
bible study cordinator
C.C.C. VALLEY OF BERACHAH —Dartford
- £24,420.00 - £43,965.55 a year
- Full-time
- Bachelor's degree
- Organisational skills
- In-person
- Free parking
- Relocation assistance
Quick apply
Office Manager
Outcomes First Group —Crouch End
- Up to £38,000 a year
- Monday to Friday
- Human resources
- Communication skills
- School
- Employee discount
5d
Multi-site General Manager - Kent
Junior Adventures Group UK —Sevenoaks
- Full-time
- Travel
- School
- Paid training
Quick apply
6d

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Customer Experience Manager

BidvestNoonan -
London

Quick apply

Job details

Permanent | Full-time
£42,000 a year
12 days ago

Full job description

About The Role

Title: Customer Experience Manager

Location: Camden Town, NW1 8TT

Pay: £42,000

Shift: 45 hours a week

The overall purpose of this role is to enhance the brand reputation of our Client by ensuring that visitors and clients are received in an excellent and professional manner.

You will also support the Global Real Estate team and the Acuity Account Manager to develop the visitor’s journey in the building.

As a Customer Experience Manager within Acuity you will be expected to be immaculate presented, intuitive in your service approach and able to communicate at the right level and effectively with internal and external clients adding value to the role and the business.

A crucial aspect of your role is supporting management of the community piece and collaboration space for the occupiers.

Formulate and maintain a close working relationship with the Client and stakeholders.
Utilise the Acuity Concierge to continuously add value to the Client. Generate monthly management reports for the GRE team and complete monthly reports for the Client.
Continuously suggest service improvement initiatives.
Adhere to agreed timescales with respect to implementing any action plans agreed.
Ensure that the customer Experience Hosts and Post Room Operatives works in compliance with the Acuity Brand and Paramount Standards and ISO 9001.
Ensure a satisfactory and consistent level of service is reflected in all audits.
Promote and where possible implement the Acuity added value offerings.
Devise, implement and review in a timely manner, all SOPs pertaining to the site.
Ensure all employee training records are up to date.
Ensure all site documentation is in place and up to date.
Ensure that the International Facilities Helpdesk, Reception and Post Room portals are monitored, and that all correspondence are responded to in a timely manner.

Team Engagement:

Ensure that the Customer Experience Hosts and Post Room Operatives demonstrate the highest standards of service. · Responsibility for training and development of the team.
Conduct regular catchups, performance reviews for each team member and ensure personal development plans are in place.
Train all new starters and Acuity Select Team according to the Standard Operating Procedures.
Recognise and reward employee achievements.
Be an approachable, visible role model for both existing personnel and new hires of Acuity.
Act as an advocate/brand ambassador for Acuity,

Visitor and Client Experience:

To ensure that visitors and clients are received in an excellent and professional manner and that Reception, Concierge Desk and Post Room areas always operate a five-star service.
To lead by example, be immaculately presented and able to communicate effectively with both internal and external clients.
To act as an ambassador for both the client company and Acuity Services in all interactions both with other members of the team as well as all clients and visitors on site.
To build strong relationships with clients and employees, taking the initiative to continuously improve the service delivery.
Actively participate in your own training to ensure that a high level of customer service is achieved and maintained by your team.
To be fully conversant with all the tasks related to the daily Front of House and Post Room operations. ·
Ensure that your team implement current best practices to ensure a seamless delivery of Front of House and Post Services.
Ensure that your team maintain a flexible, “can do” attitude at all times to provide occupiers & guests with a consistent high-quality front of house and post service and to ensure that the Reception, Concierge Desk and Post Room areas is a welcoming, clean, safe, and secure environment.

Innovation and technology:

Continuously suggest service improvement initiatives.
Remain up to date and informed in all new Building Management technologies and innovations.
Continuous review of the technologies on site and proposal of touchless technologies.
Continuous research of recent technology, innovation, and integration.

About Us

For nearly 50 years, we’ve played a vital role in helping our customers succeed. Built on strong, long‑standing relationships, our business is powered by people who are deeply connected to the communities where we live and work.

Our purpose guides every action and decision we make, “to proudly create safer and healthier communities today, for tomorrow.” It reflects who we are, what we stand for, and the impact we strive to make every day.

Across our team of 27,000 dedicated professionals from 157 countries, that purpose comes to life through commitment, care, and a shared responsibility to the people we serve—now and for generations to come. 'When you join Bidvest Noonan, you’re joining a team where your work has real impact, where your career can grow, where you belong, and where you help shape a safer, healthier future for us all.'

Quick apply

Refine Your Search

site lead jobs in poplar, gtl

Customer Experience Manager

Operational Excellence & Process Improvement Lead

School Attendance Officer (Full Time)

Multi-site Clinic Manager

Deputy Events Director

Relationship Manager

Entry Level Sales Consultant

Multi-Site Deputy General Manager

Partnership Manager

Duty Operations Manager

Coffee Operations Manager

Health and Fitness Lead - Alternative School

Hotel Manager

LOCAL MARKETING & MENU MANAGEMENT EXECUTIVE

Facilities and Compliance Assistant Full Time

Course Operations Manager

Trainee Sales Consultant

bible study cordinator

Office Manager

Multi-site General Manager - Kent

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