Job Title: Brand Home Guide
Function: Global Marketing
Location: Jura Distillery, Isle of Jura
Job Level: (Internal Reference Only) 2
Role Reports to: Brand Home Manager
Date vacancy will close: 7th July 2026. Where we receive high numbers of applications we may close vacancies early. If you think this is the right opportunity for you please don't delay in applying!
Flexible opportunities
We know that great people come from all kinds of backgrounds and may be looking for different types of work, so we’re happy to consider:
Full-time or part-time applicants
People available for a few months
School, college or university leavers
Candidates looking for seasonal or flexible work
This role is ideal for those looking for primarily Monday to Friday, daytime work, with only occasional Saturdays. We’re happy to take a flexible approach to working patterns, with any weekend requirements agreed in advance.
Bring the Jura experience to life
Do you love meeting people, creating memorable experiences and being part of somewhere truly special?
We’re looking for warm, enthusiastic and customer-focused people to join us as Brand Home Guides at our iconic Jura Distillery. This is a fantastic opportunity to help visitors experience Jura at its very best, from welcoming guests and hosting tastings to sharing the story, spirit and character behind one of Scotland’s most distinctive whisky brands.
Whether you’re looking for a full-time role, part-time work, or an opportunity for a few months, we’d love to hear from you. We’re open to applications from school, college and university leavers, as well as anyone with a passion for people, hospitality and delivering brilliant experiences.
If you’re travelling from a nearby ferry route, we may also be able to support with travel costs.
Who we are:
Born in Glasgow, made in Scotland and enjoyed around the world. Whyte and Mackay is home to a collection of multi-award-winning global whisky brands led by The Dalmore, Fettercairn, Jura and Tamnavulin. Our mission is to be a driving force in whisky, renowned for building brands that stand-out. Enabled by our brilliant community of 675 colleagues, reaching across 17 countries and counting. We're led by our values, continuing to grow and invest and looking for great talent to join our brilliant community. Ready to hear more?
What the opportunity looks like:
As a Brand Home Guide, you’ll help create outstanding experiences for every guest who visits Jura Distillery. You’ll be part of a welcoming team responsible for delivering tours and tastings, supporting the shop, assisting with the Jura Lodge and making sure each visitor leaves with a memorable impression of Jura.
This is a varied, hands-on role where no two days are the same. One moment you could be greeting visitors and helping them choose the perfect bottle in the shop, and the next you could be leading an engaging tour that brings our whisky, history and island story to life.
You’ll play an important role in making every visit feel personal, authentic and memorable.
What you’ll be doing
Welcoming guests in a warm, friendly and professional way
Delivering a high standard of customer service at every stage of the visitor experience
Hosting engaging and authentic distillery tours and tastings
Sharing the story of Jura — our heritage, process, products and people
Supporting visitors in the shop and helping them find the right products
Setting up and clearing down tastings and visitor areas
Cleaning glassware and maintaining high presentation standards across the Brand Home
Supporting with the smooth running of the Jura Lodge
Taking pride in representing Jura Distillery and Jura Whisky
Skills and experience that will help you be a success:
For this role we're looking for:
We’re looking for people who enjoy working with others and take pride in delivering a great experience. You don’t need to have done this exact role before, if you’re friendly, dependable and excited by the chance to work in a visitor-facing environment, we’d love to hear from you.
You might be a great fit if you have:
A passion for customer service and creating positive experiences
Confidence speaking to and engaging with people
The ability to share information in an interesting and authentic way
A warm, approachable and professional style
Previous experience in retail, hospitality, tourism or customer service (helpful, but not essential)
Experience working with the public (preferred)
Previous cleaning experience, including safe use of cleaning products or equipment (desirable)
Most importantly, we’re looking for people with enthusiasm, energy and a genuine passion for giving guests a fantastic Jura experience.
Why join us:
We offer a competitive salary, bonus package, life assurance, competitive pension, excellent product allowance, 35 days annual leave, plus enhanced family friendly policies. Our Rewards & Benefits page has further information.
Our application process:
If you like what you’ve read and want to explore this opportunity further, please apply before the closing date listed at the top of the advert.
Our team read each and every application, therefore you'll hear back from us in due course.
Candidate guidance on the use of AI in the application and screening process can be found on our career site.
Should you require any adjustments to our recruitment process to help you be at your best then please contact us at [email protected] and we'll do what we can to support.
