service representative Work, Jobs in port talbot (with Salaries)

Deputy Manager
Iceland —Neath
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Customer Service Representative
IQUW Group —Swansea
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
Executive Chauffeur
Executive Travel Services Ltd —Bridgend
- From £13 an hour
- Weekend availability
- Heavy lifting
- Maintenance
- Driving
- Employee discount
Quick apply
13d
Optical Assistant
SpaMedica —Swansea
- £24,852 a year
- Full-time
- Employee discount
- Referral programme
Quick apply
Pharmacist
Well Pharmacy —Port Talbot
- £30 an hour
- Monday to Friday
- Management
- Employee discount
Field Sales Category Representative - Gillette
Field Sales Solutions —Port Talbot
- £28,000 a year
- Full-time
- Sales
- Communication skills
- Negotiation
Operative
M Group —Treharris
- £29,572 - £31,841 a year
- Overtime
- Employee assistance programme
- Employee discount
Customer Service Representative
ERS Administration Services —Swansea
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
Customer Service Representative
Fix Auto Swansea West —Swansea
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Free parking
Quick apply
Sales Director
Willis Lease Finance Corporation —Bridgend
- Travel
Customer Advisor - TradePoint
B&Q —Merthyr Tydfil
- £13.10 an hour
- Part-time
- Employee assistance programme
- Employee discount
2d
Claims Executive - Commercial & Schemes
Howden Group Holdings —Swansea
- Full-time
- Hybrid work
- Communication skills
- Negotiation
Customer Care Administrator
Victorian Sliders —Ammanford
- £27,694 a year
- Full-time
- Customer service
- Continuous improvement
- Organisational skills
Quick apply
Clerk to Community Council
St Brides Major Community Council —Bridgend
- £18.35 - £20.29 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- Customer service
- Administrative experience
Quick apply
1d
Relief Sheltered Housing Officer
Trivallis —Pontypridd
- £34,550.38 a year
- Part-time
- IT
- Negotiation
- Annual leave
12d
Operational Support Officer
HM Courts & Tribunal Service —Swansea
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
12d
GENERAL ASSISTANT
BaxterStorey —Skewen
- £12.92 an hour
- Hospitality
- Employee assistance programme
- Employee discount
Operational Support Officer
HM Courts and Tribunals Service —Swansea
- £25,582 a year
- Full-time
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
13d
Registered General Nurse
SpaMedica —Swansea
- £32,537 - £41,038 a year
- Full-time
- Employee discount
- Referral programme
Quick apply
Customer Advisor
B&Q —Merthyr Tydfil
- £13.10 an hour
- Part-time
- Employee assistance programme
- Employee discount
5d

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Deputy Manager

Iceland -
Neath

Apply Now

Job details

Full-time
£31,080 a year

Benefits

Employee discount
Referral programme

Qualifications

Team management
Retail management
Leadership
Communication skills

Full job description

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business.

As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store.

Key responsibilities include:

Maximise profit:

Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.
Focus on delivering great availability and cost controls through excellent processes.
Create a culture of "sell a £, save a £" to maximise store sales and profit.
Deliver on all agreed KPIs.

Engage, develop & retain great people:

Support the Store Manager with Talking Shop and work well with the Talking Shop representative.
Drive team engagement by communicating effectively and showing appreciation and respect for every team member.
Foster an inclusive culture where everyone can be their best at work.
Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.
Manage the team effectively using performance processes and continuous conversations.

Doing the right processes and doing them right:

Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.
Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop.
Ensure all cash handling and security policies and processes are fully implemented in the store.
Deliver the best digital service by implementing all "One Best Way" processes in the store through the team.
Ensure legal compliance across all areas to minimise any risk to the business.
Implement all health and safety policies and processes fully in the store, keeping teams and customers safe.

Leadership:

Lead by example to get the best from the team and provide the best service to customers.
Be approachable and respectful to customers and colleagues.
Work together with enthusiasm and take action to reduce waste.
Show consideration for the business and its people.
Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence.
Communicate effectively, having regular conversations and listening to understand.
Plan in advance, prioritising key tasks and activities.
Set the pace of the team by being hands-on to deliver a great store.
Solve problems by making the right decisions for the store.
Coach the team by asking the right questions to drive performance and help them be their best.
Delegate tasks at the right time to the right colleagues.
Motivate the team to deliver consistent operational standards.

Required skills & experience:

Proven experience in a retail management role.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and manage priorities.
Customer-focused with a passion for delivering outstanding service.
Strong problem-solving and decision-making abilities.
Flexibility to work across different stores.

What We Offer:

15% discount in all Iceland and The Food Warehouse stores.
33 days holiday (including Bank Holidays).
Christmas vouchers – increasing with length of service.
Refer a Friend scheme.
Christmas saving schemes.
Long service awards.
Option to join a healthcare plan.
Grocery Aid for free and confidential financial, emotional and practical support.
Clear career pathways with opportunities for development and progression.
A supportive and inclusive work environment.

Apply now to join the team and start your Iceland story!

#LI-DG1

Apply Now

Refine Your Search

service representative jobs in port talbot

Deputy Manager

Customer Service Representative

Executive Chauffeur

Optical Assistant

Pharmacist

Field Sales Category Representative - Gillette

Operative

Customer Service Representative

Customer Service Representative

Sales Director

Customer Advisor - TradePoint

Claims Executive - Commercial & Schemes

Customer Care Administrator

Clerk to Community Council

Relief Sheltered Housing Officer

Operational Support Officer

GENERAL ASSISTANT

Operational Support Officer

Registered General Nurse

Customer Advisor

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