Customer service team lead Work, Jobs in Portadown, Nir (with Salaries)

Team Leader -Sales Administration
Shelbourne Motors —Portadown
- £31,200 a year
- Full-time
- Microsoft Office
- Administrative experience
- Travel
- Annual leave
- Employee discount
Quick apply
3d
Team Lead - Customer Care
HCLTech —Belfast
- Customer service
- Mentoring
- Communication skills
4d
Retail Team Manager
Fresh Food Centre - Warrenpoint —Warrenpoint
- £27,500 - £30,000 a year
- Weekend availability
- Customer service
- Hotel
- Team management
- Free parking
- Store discount
Quick apply
Sales Team Leader
LKQ Corporation —Portadown
- Full-time
- Sales
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Team Leader - Tandragee
Henderson Group —Tandragee
- £14.63 an hour
- Weekend availability
- Management
- Leadership
- School
- Employee assistance programme
- Employee discount
Stock and Delivery Team Leader
Dunelm —Craigavon
- £13.85 - £14.41 an hour
- Overtime
8d
Store Operations Team Leader
Dunelm —Craigavon
- £14.76 an hour
- Management
8d
People & Service Team Leader
River Island —Magherafelt
- Weekend availability
- Sales
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
TEAM MANAGER
Primark —Newry
- £33,189 a year
- Sales
- Organisational skills
- Leadership
- Annual leave
Coffee Shop Team Leader
Dunelm —Craigavon
- £13.85 - £14.41 an hour
- Overtime
- Customer service
- Driving
- Café
8d
L'Oréal Luxe Multi-Brand Team Manager, House of Fraser Belfast (37.5 Hours)
l'Oréal —Belfast
- Full-time
- Management
- Merchandising
- Administrative experience
- Annual leave
- Referral programme
Quick apply
Key Lead - Victoria Square, Abercrombie & Fitch
AFH STORES UK LIMITED —Belfast
- Management
- Sales
- Supervising experience
- Store discount
- Employee discount
L'Oréal Luxe Multi-Brand Team Manager, Boots Bangor (22.5 Hours)
l'Oréal —Belfast
- Part-time
- Management
- Merchandising
- Administrative experience
- Annual leave
- Referral programme
Quick apply
Lead General Merchandise Manager
Sainsbury's —Belfast
- From £36,250 a year
- Management
- Leadership
- Employee discount
18h
Futures e-Trading Technology - Client Services VP Technology Lead
Citi —Belfast
- Full-time
- Hybrid work
- Sales
- Data analysis skills
- Business development
- Annual leave
- Employee assistance programme
Key Lead - Victoria Square, Hollister
AFH STORES UK LIMITED —Belfast
- £13.80 an hour
- Management
- Sales
- Supervising experience
- Store discount
- Employee discount

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Team Leader -Sales Administration

Shelbourne Motors
Portadown

Quick apply

Job details

Permanent | Full-time
£31,200 a year
3 days ago

Benefits

Annual leave
Company pension
Company events
Employee discount
Bereavement leave
Car scheme
On-site parking

Qualifications

Sales administration
Microsoft Office
Administrative experience
Organisational skills
Leadership
Communication skills

Full job description

Team Leader – Sales Administration

Location: Portadown (Occasional travel to Newry is required)

Salary: Competitive (dependent on experience)

Hours: 40 hours per week. Monday – Thursday: 8:30am – 5:30pm Friday: 8:30am – 3:00pm

About Shelbourne Motors

Shelbourne Motors is one of Northern Ireland’s most progressive and award-winning automotive groups. Operating from two state-of-the-art locations, we proudly represent leading global brands including Toyota, Nissan, Kia, Renault, Dacia, and Maxus, alongside our successful AutoSelect used car supermarkets, and growing Fleet (fleet4u) and Rental (SVRgo) divisions. We have recently celebrated significant achievements, including:

Dealer Group of the Year 2024 & 2025
EV Dealer of the Year 2025
Best Marketing Campaign 2025
Business Eye – Northern Ireland’s Fastest Growing Family Business
AM Awards – Highly Commended: Best Marketing Strategy

Our success is built on our people, our ambition, and our vision: To be the most trusted, customer-centred and sustainable automotive group.

The Role

We are seeking a Team Leader – Sales Administration to join our team in Portadown.

This is a key leadership position responsible for overseeing the Sales Administration function, ensuring a seamless and efficient process from order placement through to vehicle delivery. You will lead, coach, support and train the Sales Admin team, ensuring all customer orders are processed accurately, efficiently, and in line with company procedures, helping deliver an outstanding customer experience.

Key Responsibilities

Lead and manage the Sales Administration team to consistently exceed customer and internal expectations
Oversee the end-to-end administration of vehicle orders, from order placement through to delivery and taxation
Act as the main escalation point for resolving queries or issues within the Sales Admin team
Ensure accuracy across all systems and documentation, maintaining clear communication internally and with customers
Complete all dealership administrative processes including returns, SORN, V5 checks, CDK updates, and record keeping
Conduct regular audit checks in line with company standards
Manage all month-end administration, ensuring vehicles are invoiced, taxed, and recorded correctly
Maintain compliance with company policies and legal requirements
Build strong working relationships with Sales teams and internal departments
Respond efficiently to customer queries, delivering a high level of customer satisfaction
Support smooth handovers and delivery processes across departments

The Person

We are looking for an organised, proactive and detail-driven individual with strong leadership ability.

Minimum 2 years’ Sales Administration experience in the automotive industry
Proven experience managing or supporting a team
Experience with vehicle taxation processes
Excellent organisational and multitasking skills
Strong attention to detail and accuracy
Effective communication and interpersonal skills
Proficiency in Microsoft Office

Desirable:

Working knowledge of Keyloop/CDK systems
Experience managing deal files

Why Join Shelbourne Motors?

As one of Northern Ireland’s fastest-growing motor retailers, we offer a supportive and rewarding working environment, along with:

30 days annual leave (increasing with service)
Company pension scheme
Staff events and recognition initiatives
Staff car purchase scheme (after 6 months)
Opportunities for career progression within a growing business

How to Apply

If you’re ready to take the next step in your career and join an ambitious, customer-focused organisation, we’d love to hear from you.

Apply online: Submit your CV via the application portal

Confidential enquiries: Call our HR team on 028 3839 6806

Shelbourne Motors Limited is proud to be an Equal Opportunities Employer.

Pay: £31,200.00 per year

Benefits:

Bereavement leave
Company events
Company pension
Employee discount
On-site parking

Experience:

Automotive industry: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer service team lead jobs in portadown, nir

Team Leader -Sales Administration

Team Lead - Customer Care

Retail Team Manager

Sales Team Leader

Team Leader - Tandragee

Stock and Delivery Team Leader

Store Operations Team Leader

People & Service Team Leader

TEAM MANAGER

Coffee Shop Team Leader

L'Oréal Luxe Multi-Brand Team Manager, House of Fraser Belfast (37.5 Hours)

Key Lead - Victoria Square, Abercrombie & Fitch

L'Oréal Luxe Multi-Brand Team Manager, Boots Bangor (22.5 Hours)

Lead General Merchandise Manager

Futures e-Trading Technology - Client Services VP Technology Lead

Key Lead - Victoria Square, Hollister

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