1st line support Work, Jobs in Portland, Dor (with Salaries)

IT Support Analyst (1st Line)
Photo Experience —Poole
- From £12.71 an hour
- Part-time
- Software troubleshooting
- Windows
- Linux
- Free parking
- Flexitime
Quick apply
19h
Weymouth - People Advisor
New Look —Weymouth
- Full-time
- Communication skills
- Employee discount
12d
Support Worker (Enablement Practitioner) (JWPO75)
PBS4 —Lytchett Matravers
- £15.68 - £15.69 an hour
- Weekend availability
- Paid training
- Annual leave
Quick apply
1h

More jobs to discover

Find similar jobs that you might be interested in.

Weymouth - People Advisor
New Look —Weymouth
Enhanced maternity, paternity and adoption leave, and shared parental leave (eligible after 2 years service. Maintain and keep our people systems up to date and…
12d
Sales Advisor - Weymouth
Scrivens Opticians and Hearing Care —Weymouth
Assist customers in selecting optical and hearing products. Greet customers with warmth and professionalism. Process sales and bookings using in-branch systems.
Quick apply

I want to receive the latest job alerts for 1st line support in portland, dor

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

1st line support jobs near portland, dor

IT Support jobs in Poole

It Support jobs in Christchurch

It Apprentice jobs in Birmingham

It Support jobs in Cheltenham

It Support jobs in Livingston

It Apprenticeships jobs in Southampton

It jobs in Slough

It Support jobs in Leeds

Support Practitioner jobs in Glasgow

Support Practitioner jobs in London

Learning Support Assistant jobs in Southend On Sea

It Support jobs in Portsmouth

Support Practitioner jobs in Aberdeen

Support Practitioner jobs in Midlothian

IT Support Analyst (1st Line)

Photo Experience
Poole

Quick apply

Job details

Permanent | Part-time
From £12.71 an hour
19 hours ago

Benefits

Free parking
Casual dress
Flexitime
Work from home
Company events
On-site parking

Qualifications

Software troubleshooting
Windows
Technical support
IT support
Linux

Full job description

About the Role

We're looking for an outgoing, customer-focused 1st Line IT Support Analyst to join our support team. You'll be the first point of contact for our staff and customers, helping people through technical problems over the phone, by email, and through our ticketing system.

This role is making sure people get fast, friendly help. As well as work from the UK office, you'll also work independently some of the time, so you'll need to be confident sorting things out on your own and know when to bring in the senior engineers. A majority of working pattern is in evenings and weekends,

What You'll Be Doing

Your days will be a mix of:

Answering incoming support calls and giving first-line technical help
Logging, prioritising, and managing incidents through the helpdesk system
Troubleshooting hardware, software, and operating system issues
Supporting internal staff and external customers with day-to-day IT queries
Escalating complex issues to senior engineers when needed
Keeping accurate records of support requests and resolutions

In short: you'll be the friendly voice that keeps things running,

Who You Are

You're outgoing, patient, and genuinely enjoy helping people, even when they're stressed or unsure what's wrong. You've got a confident telephone manner, strong troubleshooting instincts, and you stay calm under pressure.

You'll have previous experience in IT support, service desk, or helpdesk work, and be comfortable supporting Microsoft Windows, servers, and storage devices. Experience with Linux, ticketing systems, or supporting remote users is a bonus, but not essential what matters most is your attitude, reliability, and willingness to learn.

You'll need to be able to work independently during evening and weekend shifts, with good organisation and attention to detail.

What's in It for You

Be part of an exciting and fun team that's rapidly growing
Exposure to a wide range of technologies and customer environments
Competitive rates based on experience
Ongoing training and development opportunities
A friendly and supportive working environment
Clear opportunities to progress as the business grows

Interested?

If you like helping people, solving problems, and being the calm voice on the other end of the phone, we'd love to hear from you.

Apply with your CV or drop us a message, and let's talk.

Pay: From £12.71 per hour

Benefits:

Casual dress
Company events
Flexitime
Free parking
On-site parking
Work from home

Application question(s):

Are you based in the Poole area?

Experience:

IT support: 1 year (preferred)

Work Location: Hybrid remote in Poole BH16 6JL

Quick apply

Refine Your Search

1st line support jobs in portland, dor

IT Support Analyst (1st Line)

Weymouth - People Advisor

Support Worker (Enablement Practitioner) (JWPO75)

More jobs to discover

I want to receive the latest job alerts for 1st line support in portland, dor

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected