Head of customer service Work, Jobs in Portland Dt5 (with Salaries)

EPR Sourcing Analyst - 12 month FTC (London or Weymouth)
New Look —Weymouth
- Full-time
- Analysis skills
- Organisational skills
- Employee discount
1d
Estimator
G3 Systems Ltd —Portland
- From £45,000 a year
- Full-time
- Databases
- Analysis skills
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
Customer Relations Advisor
Care South —Poole
- Up to £32,000 a year
- Call to connect
- CRM software
- Organisational skills
- Communication skills
- Paid training
- Annual leave
Quick apply
9d
Service Colleague (Food Services)
ASDA —Weymouth
- £13.10 an hour
- Part-time
- Serving
- Customer service
- Cleaning
- Employee assistance programme
- Employee discount
Head of Data and Performance (Permanent, Full Time, £57,439.40 - 61576.81 per annum)
Bournemouth Churches Housing Association —Poole
- £57,439.40 - £61,576.81 a year
- Full-time
- Continuous improvement
- Leadership
- Analytics
Quick apply
1d
Costa Store Manager
Scoffs —Bridport
- £32,760 - £33,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Estate Worker
Bryanston School —Blandford Forum
- Customer service
- School
- Free parking
- Employee assistance programme
2d
Express Deputy Site Manager
ASDA —Blandford Forum
- Full-time
- Training & development
- Retail management
- Employee assistance programme
- Employee discount
7d
Head Chef
The West Bay Hotel —Bridport
- £45,000 - £49,000 a year
- Full-time
- Hospitality
- Supervising experience
- Mentoring
- Free parking
- Employee discount
Quick apply
Imports Coordinator
Lush —Poole
- £28,250 - £33,250 a year
- Full-time
- Computer literacy
- Mentoring
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
2d
Head of Finance (Permanent, Full Time, £57,439.40 - 61576.81 per annum)
Bournemouth Churches Housing Association —Poole
- £57,439.40 - £61,576.81 a year
- Full-time
- Organisational skills
Quick apply
1d
Team Member
KFC —Weymouth
- Up to £12.71 an hour
- Part-time
- Serving
- Customer service
- Cleaning
- Employee assistance programme
- Employee discount
6d
Head Of Production
IMI plc —Poole
- Full-time
- Engineering
- Analysis skills
- Continuous improvement
14d
Purchasing Manager (SOPM/0826/01)
Transmission Developments Co (GB) Ltd —Poole
- Full-time
- Databases
- Team management
- In-person
- Free parking
3d
Head Of Production
IMI Plc - Legacy Precision —Poole
- Full-time
- Engineering
- Analysis skills
- Continuous improvement
Cook
KFC —Weymouth
- Up to £12.71 an hour
- Part-time
- Serving
- Cooking
- Restaurant
- Employee assistance programme
- Employee discount
6d
Relief Supervisor
Admiral Slots —Poole
- £12.95 - £13.45 an hour
- Weekend availability
- Customer service
- Cash handling
Quick apply
Restaurant Supervisor
Priory Wareham —Wareham
- £13 - £14 an hour
- Part-time
- Customer service
- Hotel
Quick apply
Head Chef
Daish's Group —Weymouth
- £13.54 - £16.50 an hour
- Weekend availability
- Management
- Hotel
- Resort
- Employee discount
- Referral programme
Quick apply
7d
Night Porter
Knoll House Hotel —Studland
- £13 an hour
- 8 hour shift
- Hotel
- Front desk
- In-person
- Free parking
- Employee discount
Quick apply
10d

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EPR Sourcing Analyst - 12 month FTC (London or Weymouth)

New Look -
Weymouth

Apply Now

Job details

Full-time
1 day ago

Benefits

Cycle to work scheme
Company pension
Employee discount
Enhanced paternity leave

Qualifications

Stakeholder liaison
Microsoft Office Suite
Analysis skills
Organisational skills

Full job description

We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.

By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.

The Role: This is a 12 month FTC and can be either London or Weymouth based.
To provide analytical and operational support to the Sourcing Team, ensuring New Look’s packaging waste compliance obligations are reported accurately, efficiently and on time. Working closely with internal stakeholders, suppliers and external service providers, the role supports Plastic Packaging Tax (PPT), Extended Producer Responsibility (EPR), Self-Managed Organisational Waste (SMOW) and international packaging compliance requirements, including PPWR. The role is responsible for maintaining data accuracy, supporting supplier engagement, identifying reporting gaps and helping to embed effective ways of working across compliance processes.

WHATS IN IT FOR YOU:

40% staff discount plus friends & family discounts throughout the year
Access to our reward platform for external discount and offers
Private pension scheme
Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you
All employees are covered by our life assurance policy from day one
Unlock extra leave with our buy more holiday scheme.
Celebrate YOU! Enjoy an extra paid day off on your birthday each year
Enhanced maternity, paternity and adoption leave, and shared parental leave (eligible after 2 years’ service).
Spread the cost of your commute with interest-free season ticket loans
Do your bit for the environment and save money with our Cycle2Work scheme
We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust

What you’ll be doing:

Support the successful delivery of New Look’s packaging waste compliance obligations, working closely with external service providers to ensure accurate, timely and complete reporting for PPT, EPR, SMOW and relevant international packaging requirements.
Maintain supplier data and contact records, coordinating the onboarding of new suppliers with external service providers and ensuring information remains accurate and up to date.
Collate, validate and analyse supplier intake data to support forecast and actual reporting requirements, including obligation calculations and external submissions.
Work collaboratively with Tax, Distribution Centre, Retail, Procurement and Supplier teams to obtain the data required for compliance reporting and to resolve any gaps, queries or discrepancies.
Create and maintain supplier tracking reports, using analysis to identify trends, gaps, non-compliance risks and opportunities to improve supplier engagement and reporting performance.
Review and validate third-party provider data and reports, liaising with service providers to ensure accuracy before submission to HMRC, DEFRA or other relevant authorities via the Tax team.
Provide analytical and administrative support for PPWR requirements, including reviewing supplier documentation, identifying reporting gaps and supporting supplier follow-up activity.
Support the communication, implementation and monitoring of current and future packaging legislation requirements, including PPWR roadmap activity and supplier readiness.
Monitor supplier performance and engagement, using targeted outreach to drive improvements and supporting compliance charge processes where required.
Maintain annual compliance workflows, monitor key reporting deadlines and ensure Ways of Working documentation remains accurate, current and fit for purpose.
Attend relevant regulatory webinars or briefings, assessing the impact of changes on current processes and escalating key updates where required.
Provide administrative support for the supplier slippage process and wider sourcing operations activity as needed.
Support wider Sourcing Team projects and general administrative tasks to help ensure the effective day-to-day operation of the function.

Who you are:

Strong analytical capability, with experience working with large volumes of data, validating information, identifying discrepancies and translating findings into clear reporting outputs and actions.
Advanced Excel and Microsoft Office skills, with the ability to collate, manipulate, analyse and present data accurately from multiple sources.
Strong organisational skills and attention to detail, with the ability to manage multiple reporting requirements, deadlines and workflows.
Confident communicator, able to work collaboratively with internal stakeholders, suppliers and external partners to obtain data, resolve queries and escalate risks where needed.
Able to work independently, prioritise workload effectively and support continuous improvement in compliance reporting processes.
Experience in regulatory, compliance, audit or data-led reporting processes would be advantageous.
Knowledge of packaging compliance requirements such as PPT, EPR, SMOW and PPWR, and/or experience in a retail, sourcing, supply chain or head office environment, would be beneficial.
Sourcing Operations Manager and Sourcing Team – day-to-day support, workload prioritisation, compliance reporting, supplier data management and escalation of risks or issues.
Suppliers and External Service Providers – supplier onboarding, data collection, query resolution, reporting validation and improvement of supplier engagement and compliance performance.
Tax, Distribution Centre, Retail and Procurement Teams – collaboration to obtain accurate operational and packaging data required for PPT, EPR, SMOW and other compliance reporting.
International Standards Manager – support for PPWR roadmap activity, supplier documentation review and ongoing packaging compliance process management.
Finance, Compliance and Audit stakeholders – provision of accurate reporting outputs, supporting evidence and updates to inform assurance, governance and decision-making.

Why New Look?
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.

We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.

We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.

Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process.

Apply Now

Refine Your Search

head of customer service jobs in portland dt5

EPR Sourcing Analyst - 12 month FTC (London or Weymouth)

Estimator

Customer Relations Advisor

Service Colleague (Food Services)

Head of Data and Performance (Permanent, Full Time, £57,439.40 - 61576.81 per annum)

Costa Store Manager

Estate Worker

Express Deputy Site Manager

Head Chef

Imports Coordinator

Head of Finance (Permanent, Full Time, £57,439.40 - 61576.81 per annum)

Team Member

Head Of Production

Purchasing Manager (SOPM/0826/01)

Head Of Production

Cook

Relief Supervisor

Restaurant Supervisor

Head Chef

Night Porter

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