An exciting opportunity to join our team as a Snowsports Lead, at the redeveloped Alpine Centre, based at the Southampton Outdoor Sports Centre. If you have a Ski or Snowboard Instructor qualification and experience in an operational, leisure or Snowsports environment, we would love to hear from you.
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Lead the safe, effective and customer-focused day-to-day operation of Alpine Snowsports whilst on shift, ensuring high operational standards, operational readiness, compliance and customer experience across all Alpine facilities and activities.
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Provide front-line operational leadership across Alpine operations, coordinating instructors, staffing, lessons, bookings and activity delivery whilst maintaining high standards of presentation, professionalism and safety.
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Be responsible for operational decision making, emergency response, operational readiness, customer escalations and operational standards across slopes, lessons, recreational activities, equipment areas and wider Alpine operational spaces.
- A minimum Level 1 Ski or Snowboard Instructor qualification (Level 2 would be preferred).
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The ability to lead teams, motivate others and maintain high operational standards.
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Experience supervising or coordinating teams.
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Experience dealing with customer queries, complaints and escalated situations.
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A valid outdoor first aid qualification.
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A valid Safeguarding Children for Snowsports Instructors certificate.
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Satisfactory enhanced DBS certificate.
- Onsite parking
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Training and development opportunities
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BH Live Active - Gym membership
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Health cash plan
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Employee Assistance programme
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Company pension matched up to 6% contributions
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Colleague discount on food and drink
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Colleague recognition
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Birthday / Celebratory day off
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Loyalty Rewards
Our geographical reach spans across multiple venues, leisure centres and attractions across Portsmouth, Southampton, Croydon and the BCP region with millions of visits per year.
Our organisational and charitable purpose is to generate:
- More participation – through the provision of leisure facilities to encourage active communities, improved health, and wellbeing
- Higher audiences – through the provision of a diverse range of cultural and artistic events that appeal to a wide audience
- Greater economic and social benefit – through hosting major conferences, exhibitions, and events for the benefit of the local, regional, and international economies and people
Our organisation is changing lives – placing us at the heart of the UK’s growing social economy. We host hundreds of events a year; sell more than half a million cultural, and entertainment tickets; clock up millions of leisure centre visits, and welcome thousands of conference and exhibition delegates. As well as promoting community health and wellbeing, this generates millions of pounds in economic benefit for the local economy through business and cultural tourism.
As a social enterprise, we don’t pay dividends to shareholders. Every pound we make is used to run our business and generate a surplus to reinvest and enhance our centres and facilities for public benefit.
All applications are to be made via the BH Live Careers site: careers.bhlive.org.uk.
BH Live reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application as soon as possible.
