Optical assistant Work, Jobs in Portree, Hld (with Salaries)

Optical Assistant (Skye)
Duncan & Todd Opticians —Portree
- £12.71 an hour
- Part-time
- Anatomy knowledge
- Customer service
- Laboratory experience
- Store discount
- Annual leave
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Optical Assistant (Skye)
Duncan & Todd Opticians —Portree
Our Customer Care Assistants are the first point of contact for the patients and customers in our busy practices and this varied role comes with a wide range of…
£12.71 an hour
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Optical Assistant (Skye)

Duncan & Todd Opticians -
Portree

Quick apply

Job details

Permanent | Part-time
£12.71 an hour

Benefits

Store discount
Annual leave
Company pension
Employee assistance programme
Employee discount
Sick pay

Qualifications

Anatomy knowledge
Optical experience
Customer service
Laboratory experience
Bachelor's degree
Communication skills

Full job description

Duncan & Todd Group is one of the leading optical and hearing care providers based in Scotland. In operation for over 40 years, our brands include: Duncan and Todd, 2020, Douglas Dickie, JM Macdonald, James Hughes, Browns, IC Andrew, Smart Employee Eyecare and Caledonian Optical.

We are currently recruiting for a Customer Care Assistant to join our Duncan & Todd Opticians & Hearing Care branch in Skye on a part time basis working 3 days between Monday to Friday.

Our Customer Care Assistants are the first point of contact for the patients and customers in our busy practices and this varied role comes with a wide range of responsibilities including:

Handling all patient queries coming into the practice via telephone, email or in person. Assisting where able and directing inquiries to the most appropriate staff member.
Managing the practice appointment diary giving consideration to patient appointment requests and staff availability.
Assisting patients on the practice floor with frame and lens selection.
Giving patients demonstrations on how to insert and remove contact lenses.
Processing invoices.
Processing deliveries and collections of stock.
Administration and maintenance of patient records, databases and NHS paperwork.
General housekeeping duties to ensure the practice is clean, tidy and presentable.
Other ad hoc duties as and when required.

Required Skills and Knowledge

Experience within an optical environment would be advantage but full training would be provided
Experience within a fast-paced and dynamic working environment
Exceptional interpersonal and customer service skills
Excellent verbal and written communication

Required Competencies

Customer Service
Written and Verbal Communication
Problem Solving
Prioritisation and Deadline Management

As a company, the D&T Group offer:

Competitive salary
29 days annual leave (full time equivalent) inclusive of public holidays
Staff Discount including; 2 x 100% off discount vouchers for spectacles, sunglasses or annual supply of contact lenses per calendar year + generous discount for family and friends
High Street Vouchers: Discounts for high street shops, supermarkets, restaurants and cinemas through our partner discount platform.
Employee Assistance Programme: Comprehensive support for all employees from our partners, Care First
The opportunity to work for a company that cares.
Career progression opportunities and further training.

Job Types: Permanent, Part-time

Pay: £12.71 per hour

Benefits:

Company pension
Employee discount
Sick pay

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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Optical Assistant (Skye)

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