Claims representative Work, Jobs in Portsmouth, Ham (with Salaries)

Installations Partner (Region 11 - North London - Yeading to West Thurrock)
B&Q —Eastleigh
- £40,000 - £50,000 a year
- Part-time
- Microsoft Office
- Analysis skills
- SharePoint
- Annual leave
- Employee assistance programme
Personal Assistant
B&Q —Eastleigh
- From £35,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Travel
- Annual leave
- Employee assistance programme
11d
Contract Manager
Ocean Infinity —Southampton
- Full-time
- Engineering
- Contracts
- Business
Experienced In Vitro Toxicology Scientist
British American Tobacco —Southampton
- Microsoft Powerpoint
- Project management
- Continuous improvement
7d
Senior Planning Manager - Defence
Mace —Winchester
- Full-time
- Hybrid work
- Project management
- Leadership
- Communication skills
- Life insurance
Solicitor/Associate - Clinical Risk
DAC Beachcroft —Southampton
- Hybrid work
- Business development
- Marketing
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

Personal Assistant for a Family Run Small Business
Chichester Builders —West Stoke
Communicating with customers by phone and email. Answering incoming calls in a friendly and professional manner. Monitoring and keeping on top of emails.
£465 - £600 a week
Quick apply
Administrator
University of Portsmouth —Portsmouth
Recreation facilities, including discounted gym membership, food on campus schemes, use of the Library and staff social activities.
£27,319 - £31,236 a year
3d

I want to receive the latest job alerts for claims representative in portsmouth, ham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Installations Partner (Region 11 - North London - Yeading to West Thurrock)

B&Q -
Eastleigh

Apply Now

Job details

Part-time | Full-time
£40,000 - £50,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Driving Licence
Microsoft Office
Analysis skills
Gas Safe Register
SharePoint
Communication skills

Full job description

Overview:

Permanent

From £40,000 - £50,000 + Pension + PMI + ShareSave + 6.6 weeks holiday + Field-based working

Field-Based (North London) + CAR PROVIDED BY US

**A full driving license is required, as the role will require you to be mobile across the North London region of our store estate**

We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as an Installations Partner and you’ll be a big part of this.

Role Purpose: To partner the Regional Managers to support the delivery of B&Qs installations service strategy in supporting, educating and coaching store leadership teams.

What's the job?:

Key Accountabilities / Responsibilities:

Stores:

Work in partnership with Regional Managers and Unit Managers to successfully implement the B&Q installations plan.
Form strong relationships/partnerships within your regional teams.
Have a regular discussion with Regional Managers and Unit Managers using data and insights to help identify trends in the installation performance and respond to regional opportunities.
Support stores to resolve customer issues and HLC complaints, protecting B&Q finance, brand and customers.
Work with our installations support team to effectively resolve all installation warranty claims.
Review and ensure correct processes in place consistently in stores.
Provide content for quality training tools and deliver training and dedicated coaching to build confidence and knowledge in stores.

Installers:

Support stores with data lead insight for the sourcing, recruitment, development, and engagement of quality installers.
Help build installer relationships, regularly listening to feedback and developing plans to improve our service.
Identify capacity opportunities and offer support to recruit, develop and engage quality installers.
Work closely with regions to ensure installer capacity meets future demand and business targets.

Proposition:

Develop the technical knowledge and capabilities of the store and installations support team.
Propose and support the delivery of solutions to improve the installation proposition in conjunction with regional managers.

Key Business Relationships:

Regional Managers
Store Management Teams
Store showroom Teams
Installers (external)
Legal
Quality & Aftercare team
Electrical Governing Bodies (external)
Gas Safe Register (external)
Installations service providers & Dispute resolution organisations (external)

What we need::

Required Skills & Experience:

In depth knowledge of the installation industry
Dispute resolution processes awareness
Experience of dealing with customer issues and complaints.
Ability to identify and solve problems.
Excellent communication skills.
Financial and business acumen.
Leading change.
Coaching and developing colleagues (remote/in person)
Excellent analytical skills.
Good level of skill in Microsoft Office /Teams/ SharePoint.
Organised and efficient.
Takes Responsibility.
Excellent level of engagement and influencing skills.
Excellent level of attention to detail.

What's in it for me?:

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!

So we can support you during the application or interview process, please contact [email protected] for any recruitment adjustments.

Apply Now

Refine Your Search

claims representative jobs in portsmouth, ham

Installations Partner (Region 11 - North London - Yeading to West Thurrock)

Personal Assistant

Contract Manager

Experienced In Vitro Toxicology Scientist

Senior Planning Manager - Defence

Solicitor/Associate - Clinical Risk

More jobs to discover

I want to receive the latest job alerts for claims representative in portsmouth, ham

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected