Inbound sales representative Work, Jobs in Portsmouth, Ham (with Salaries)

Customer Service Advisor
Olleco —Southampton
- £27,497.64 a year
- Sales
- Customer service
- Communication skills
Quick apply
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- CRM software
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- Annual leave
- Employee assistance programme

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Customer Service Advisor

Olleco -
Southampton

Quick apply

Job details

£27,497.64 a year

Benefits

Company pension
Private medical insurance

Qualifications

Sales
Customer service
Communication skills

Full job description

Customer Service Advisor

Southampton, SO19 7GB

£27,497.64 basic per annum (up to £4k bonus plus uncapped commission structure) - Benefits include Pension, BUPA Medical Cash Plan, Life Assurance, 22 Days’ Holiday (rising with service), Enhanced Maternity / Paternity pay after qualifying service.

We are recruiting for an office based Customer Service Advisor to join a friendly, focused and supportive team.

Olleco operates in the recycling and renewable energy sector, meaning the successful candidate will become part of a company making a difference in the fight to impact climate change.

As a Customer Service Advisor at our South depot, you’ll help Olleco deliver a fantastic customer experience, working alongside operational departments to put the customer at the heart of everything we do.

A little bit about the role:

This is a phone-based customer service role taking inbound and making outbound calls. Most of the work is computer based with lots of communication and collaboration with colleagues.

You’ll be delivering amazing customer service by building rapport with our customers
There will be opportunities to grow the business and earn commission through the acquisition of new customers
We look to proactively manage our customers accounts, identifying and resolving any potential issues in creative and responsive ways
You’ll work alongside the operations team to make our service as efficient as possible while continuing to deliver an excellent service to our customers
You'll work as part of a team supporting with Customer Service projects across the business
You’ll be developing existing customer relationships while actively canvassing and prospecting for new business opportunities

What we are looking for:

Previous experience in a customer service or sales role, ideally phone based but that isn’t essential
Previous experience of working on computer and phone systems
The ability to follow and understand a set process
Good written and verbal communication skills
Ability to work in a busy office environment
GCSEs in English and Maths at grade C/4 or equivalent

With over 1,000 colleagues in multiple sites nationwide Olleco offers stability and opportunity for developing your future career.

Within a diverse and inclusive environment, you will have the chance to contribute to our H&S culture and help us maintain our reputation for operational excellence.

If you are interested in joining the Olleco team, please apply for the role of Customer Service Advisor via the button shown below and we look forward to hearing from you.

Other organisations may call this role Customer Service Executive, Customer Service Assistant, Customer Service Rep, Customer Support Advisor, Customer Support Representative, Customer Care Advisor, or Customer Service Administrator.

INDF

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inbound sales representative jobs in portsmouth, ham

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