crm manager Work, Jobs in portsmouth (with Salaries)

Account Manager
ClearCourse —Waterlooville
- £40,000 - £45,000 a year
- Full-time
- Remote
- Customer service
- Administrative experience
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Customer Data Insights Analyst
B&Q —Eastleigh
- Up to £50,000 a year
- Full-time
- Hybrid work
- SQL
- Agile
- Python
- Annual leave
- Employee assistance programme
Commercial Account Manager – Lift Industry
Hampshire Lift Services —Portsmouth
- £50,000 - £55,000 a year
- Full-time
- CRM software
- Maintenance
- Business development
Quick apply
9d
Account Manager
Loadbalancer.org Ltd —Portsmouth
- Full-time
- Salesforce
- Analysis skills
- Contracts
Quick apply
Account Manager Mascus
United Kingdom —Winchester
- Remote
- Sales
- Customer service
- English
Quick apply
Berth Sales Executive – The Yacht Club, Southampton
MDL Marinas —Southampton
Marketing Reporting and Data Specialist (9 month FTC)
Benifex —Southampton
- Up to £42,000 a year
- Remote
- Sales
- Salesforce
- Data analysis skills
- Employee assistance programme
- Employee discount
Brand Marketing Executive
Luxion Group Limited —Valley Park
- £27,976 - £33,313 a year
- Full-time
- Hybrid work
- Marketing
- Maintenance
- SharePoint
Account Manager
TheYachtMarket —Southampton
- £27,500 - £45,000 a year
- Full-time
- Sales
- Business development
- In-person
- Free parking
Account Executive
Innovate Tax —Bognor Regis
- Full-time
- Travel
- Organisational skills
- Contracts
Sales Executive
JH Telecomm —Fareham
- From £25,750 a year
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Free parking
Quick apply
3d
Marketing Executive
London Camera Exchange —Winchester
- £30,000 - £35,000 a year
- Weekend availability
- Hybrid work
- Communication skills
- Health & wellbeing programme
- Work from home
Quick apply

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Head of Operations
National Garden Scheme —East Clandon
Manage the Chief Executive’s telephone line when he is out of the office. To organise and deliver with county support the annual delivery of bulk orders to…
£45,000 - £55,000 a year
Quick apply
4d
Head of Insight and Innovation
Police Care UK —Woking
Experience leading multi‑disciplinary teams and driving data‑informed decision‑making. Postgraduate qualification in a relevant field.
£62,000 a year

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Account Manager

ClearCourse -
Waterlooville

Quick apply

Job details

Full-time
£40,000 - £45,000 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Driving Licence
Customer service
Administrative experience
Organisational skills
SaaS
Account management
Communication skills
Time management

Full job description

Account Manager

Based: Remote, with quarterly visits to Waterlooville office and regular customer travel
Reports to: Senior Business Development Manager

Role Description

At The EPOS Bureau, we provide specialist retail technology and integrated payment solutions to independent food retailers across the UK, with a particular focus on farm shops, butchers, delicatessens and speciality food businesses.

As we continue to grow, we’re looking for an experienced Account Manager to join the team and take ownership of an established customer portfolio of approximately 200 accounts. This is a relationship-led role focused on customer retention, revenue growth, customer success and payment adoption.

We’re looking for somebody commercially minded, highly organised and confident managing multiple priorities. You’ll need to be strong administratively, comfortable with reporting and forecasting, and capable of acting as the voice of the customer internally across the wider business.

This role would suit somebody who enjoys building long-term customer relationships, identifying opportunities to improve customer performance through technology, and ensuring clients continue to get maximum value from their software and payments solutions.

You’ll work closely with customers remotely and through regular site visits, helping them optimise their use of our solutions while identifying upsell and cross-sell opportunities that support their business growth.

Key Responsibilities

Manage and maintain relationships across a portfolio of approximately 200 customer accounts
Maintain regular communication with customers through calls, virtual meetings and site visits
Identify and successfully deliver cross-sell and upsell opportunities across software, services and payments
Support the migration of customers onto the ClearAccept payment gateway solution
Build strong customer relationships focused on retention and long-term success
Act as a trusted advisor, helping customers understand how to maximise value from the platform
Develop a strong understanding of the independent food retail sector and customer challenges
Capture customer feedback and act as the voice of the customer internally
Maintain accurate CRM records, forecasting and pipeline reporting
Produce monthly reporting and provide visibility of customer activity and opportunities
Work closely with Support, Operations, Finance, Marketing and Development teams
Develop strategic growth plans for key customer accounts over time
Support trade shows and industry events, including occasional overnight stays
Deliver an excellent level of customer service at all times

Requirements

Proven experience in a target-driven Account Management or Customer Success role
Experience managing a large portfolio of customer accounts
Strong administrative, organisational and reporting skills
Excellent time management and ability to manage competing priorities effectively
Experience within SaaS, EPOS, retail technology or software environments
Commercially aware with the ability to identify growth opportunities
Confident presenting solutions and influencing customer decision making
Strong interpersonal and communication skills with a customer-first approach
Calm and professional under pressure
Comfortable travelling regularly to customer sites across the UK
Full UK Driving Licence required

Benefits

25 days annual leave plus your birthday off

Life Assurance and Group Income Protection
Private medical cover with cash plan
Enhanced Company Pension Scheme
Employee wellbeing perks including Calm app subscription
Retail discounts and Employee Assistance Programme
Cycle to Work scheme
Volunteering days
Ongoing learning and development opportunities

Why Join Us?

You’ll be joining a growing and highly respected specialist technology business that works closely with independent retailers across the UK. This is an opportunity to play a key role in customer growth and retention while becoming a trusted partner to some of the country’s most unique retail businesses.

As part of the wider ClearCourse Group, you’ll also benefit from the backing of a fast-growing software and payments group with excellent opportunities for long-term development and progression.

Quick apply

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crm manager jobs in portsmouth

Account Manager

Customer Data Insights Analyst

Commercial Account Manager – Lift Industry

Account Manager

Account Manager Mascus

Berth Sales Executive – The Yacht Club, Southampton

Marketing Reporting and Data Specialist (9 month FTC)

Brand Marketing Executive

Account Manager

Account Executive

Sales Executive

Marketing Executive

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