Job Summary
We are seeking an experienced and dynamic Sales Supervisor to lead our retail sales team. The ideal candidate will possess strong management and leadership skills, with a proven track record in sales management and team supervision. This role involves overseeing daily sales operations, motivating staff, and ensuring excellent customer service to drive business growth. The Sales Supervisor will play a key role in implementing merchandising strategies, managing administrative tasks, and fostering a positive work environment. Fluency in multiple languages is highly desirable to effectively communicate with diverse clientele and team members. This position offers an excellent opportunity for career development within a reputable organisation committed to excellence.
Responsibilities
- Lead and supervise the retail sales team to achieve sales targets and optimise performance.
- Provide coaching, training, and support to team members to enhance their selling skills and product knowledge.
- Organise and oversee daily store operations, including stock management, merchandising, and visual displays.
- Ensure high standards of customer service through effective communication and phone etiquette.
- Monitor sales figures, analyse performance data, and implement strategies for continuous improvement.
- Manage administrative duties such as scheduling staff shifts, maintaining records, and reporting on sales activities.
- Foster a positive team environment by motivating staff, recognising achievements, and encouraging professional development.
- Assist in recruitment processes by interviewing candidates and selecting suitable personnel.
- Maintain organised workspaces and ensure compliance with health and safety regulations.
Skills
- Proven management experience within retail or sales environments, including supervising teams.
- Keen Skier
- Strong leadership qualities with excellent organisational skills.
- Effective communication skills; bilingual or multilingual abilities are highly advantageous.
- Demonstrated ability in sales management, merchandising, and customer service excellence.
- Proficiency in time management with the capacity to prioritise tasks efficiently.
- Sound administrative experience with good organisational skills for record keeping and reporting purposes.
- Excellent phone etiquette coupled with strong interpersonal skills to engage customers confidently.
- Ability to motivate teams and foster a collaborative working environment.
This role is ideal for a proactive individual who thrives in a fast-paced retail setting and is eager to lead by example while driving sales success through effective team management.
Pay: From £14.50 per hour
Benefits:
- Company events
- Employee discount
- Store discount
Work Location: In person
