Document specialist Work, Jobs in Poyle, Bkm (with Salaries)

Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
8d
Practice Coordinator (London)
CWA International Ltd —London
- £26,500 - £32,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
3d
Biosamples Operations Specialist
UCB —Slough
- Microsoft Office
Technical Support Specialist
Intelligent Imaging Innovations —London
- From £40,000 a year
- Engineering
- Bachelor's degree
- No degree
Analyst, Digital Delivery
Janus Henderson —London
- Hybrid work
- Microsoft Excel
- JavaScript
- HTML
Deputy Director Commercial Services
British Transport Police —London
- £103,002.13 a year
- Full-time
- Continuous improvement
- Contracts
- Leadership
- Annual leave
- Gym membership
Quick apply
Analyst, Knowledge Management Specialist
Janus Henderson —London
- Hybrid work
- Microsoft Office
- Analysis skills
- Project management
Software Support Consultant (Finance)
Mysoft —Fleet
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- ERP systems
- Free parking
- Employee assistance programme
Quick apply
Play Support Worker
Frimley Health NHS Foundation Trust —Slough
- £21,294 a year
- Part-time
- Leadership
- Hospital experience
4d
Typist
EQUANS —Bromley
- Full-time
- Microsoft Word
- Computer skills
- Typing
- Annual leave
- Employee assistance programme
Maintenance Operative
St Mungo's —London
- £33,660 - £36,540 a year
9d
Data Technician Apprentice
The Specialist Works —London
- Hybrid work
- Azure
- SQL
- IT
Quick apply
Post 16 Further Education SEND Manager
TCHC Group —Watford
- £40,000 - £45,000 a year
- Monday to Friday
- Education
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Relief Security Officer
Amulet —Iver Heath
- £12.71 - £14.00 an hour
- Weekend availability
- Customer service
- English
- First Aid Certification
- Annual leave
Quick apply
6d
Sterile Services Technician
Guy's and St Thomas' NHS Foundation Trust —London
- £31,066 a year
- Full-time
4d
Manual Handling Advisor
Healthcare Partners Ltd —Guildford
- £33,678 - £40,996 a year
- Part-time
- Negotiation
5d
Ramp/Baggage Agent
Cobalt Ground Solutions —Heathrow
- £32,000 a year
- Overtime
- English
- Analysis skills
- Driving
- Free parking
Quick apply
4d
Outreach Recovery Worker
Turning Point —Slough
- £25,870 - £30,265 a year
- Full-time
- IT
- Communication skills
- Annual leave
10d
Business Analyst
Miller Insurance Services —London
- Annual leave
9d
AI Content Production Specialist
TRINITY LONDON CONCIERGE LIMITED —London
- £24,420.00 - £48,537.83 a year
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Scripting
- Free parking
- Flexitime
Quick apply
9d

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Remote Support Desk Operative

Titchfield Group
Essendon

Quick apply

Job details

Permanent | Full-time
£27,500 - £30,000 a year
8 days ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Desktop support
Software troubleshooting
Technical support
Analysis skills
IT support
Mac OS
IT
Communication skills
Help desk

Full job description

About Us

Established in 1994, Titchfield Group is one of the UK’s largest providers of both Out of Home advertising and commercial property refurbishment services, with offices in both Cardiff, Cuffley, Morecambe, Germany, and Spain.

With over 30 years’ experience in the media, building and commercial sectors, our owners have created, developed, and delivered successful campaigns and projects. This covers a range of building services, including to large scale construction developments.

The Role

Titchfield Digital Support Ltd is seeking a skilled and customer-focused Remote Support Desk Operator to provide technical assistance to clients and internal teams. This role involves diagnosing and resolving issues remotely, offering expert guidance, and ensuring a seamless digital support experience. The ideal candidate should have strong problem-solving skills, technical expertise, and excellent communication abilities.

Duties include:

Provide first-line technical support to customers via phone, email, and remote access tools.
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues.
Escalate complex issues to senior technicians when necessary and ensure timely resolution.
Maintain detailed records of customer interactions and technical solutions.
Set up, configure, and troubleshoot routers, PCs, and network devices.
Log and manage service requests through the IT ticketing system.
Proactively monitor systems and digital platforms to identify potential issues.
Assist in performing software updates, patches, and system maintenance remotely.
Ensure security protocols and best practices are followed when handling sensitive data.
Guide customers through technical procedures and best practices.
Provide clear, step-by-step instructions to resolve user issues effectively.
Maintain professionalism and patience while handling customer inquiries and complaints.
Work closely with internal teams to improve service efficiency and customer experience.
Document common technical issues and develop knowledge base articles for future reference.
Stay up to date with industry trends and emerging technologies to enhance support quality.

What is expected of you

A relevant IT or technical support qualification (Diploma, Certification, or Degree).
Previous experience in a technical support, IT helpdesk, or remote support role preferred.
Familiarity with troubleshooting Windows, macOS, and network-related issues.
Strong problem-solving and analytical skills.
Excellent verbal and written communication abilities.
Ability to explain technical concepts in a clear and simple manner.
Experience with remote support tools and ticketing systems.
Ability to work independently and manage multiple support requests efficiently.

What will we do for you

Employee discounts to Bright Exchange
28 days holiday
Company pension
Company uniform
Ongoing training support
Multifunction Tester Equipment provided
Specialist tools & equipment provided

What to do next

This is a fantastic opportunity for the right candidate to join a growing team, and growing company. Please only apply if you meet the following criteria.

If you’re interested in applying for our job role, please click ‘apply now’ and we look forward to hearing from you soon!

Job Types: Full-time, Permanent

Pay: £27,500.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

document specialist jobs in poyle, bkm

Remote Support Desk Operative

Practice Coordinator (London)

Biosamples Operations Specialist

Technical Support Specialist

Analyst, Digital Delivery

Deputy Director Commercial Services

Analyst, Knowledge Management Specialist

Software Support Consultant (Finance)

Play Support Worker

Typist

Maintenance Operative

Data Technician Apprentice

Post 16 Further Education SEND Manager

Relief Security Officer

Sterile Services Technician

Manual Handling Advisor

Ramp/Baggage Agent

Outreach Recovery Worker

Business Analyst

AI Content Production Specialist

I want to receive the latest job alerts for document specialist in poyle, bkm

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