Passenger assistant Work, Jobs in Poynton, Chs (with Salaries)

Customer Care Agent
ABM —Manchester Airport
- Full-time
- Customer service
- Communication skills
Customer Care Agent
ABM UK —Manchester Airport
- Full-time
- Customer service
- Communication skills
- Employee discount
Quick apply
PCV Driver / Passenger Assistant
Cheshire East Council —Middlewich
- £28,598 - £31,022 a year
- Full-time
- Driving
- Travel
- School
- Paid training
- Annual leave
H2S Self Employed Passenger Assistant Manchester
HATS Group —Salford
- £12.71 an hour
- Part-time
- English
- School
- Annual leave
- Flexible schedule
Quick apply
Assistant Project Manager
Northern Trains —Manchester
- £39,052 - £46,250 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Project management
- Employee discount
4d
Relief Pupil Escort
Bury Council —Bury
- £13.55 an hour
- Call to connect
- School
Higher Level Teaching Assistant (HLTA)
L.R.L Education Ltd —Swinton
- From £22,500 a year
- Part-time
- English
- Working with children
- In-person
Quick apply
11d
Minibus Driver
The Grange School —Northwich
- £16 an hour
- Part-time
- Customer service
- English
- Driving
- Free parking
- Employee assistance programme
Quick apply
Counter Fraud Solicitor
Keoghs —Bolton
- Full-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Employee discount
H2S Self Employed PSV Company Bus Driver Manchester
HATS Group —Salford
- £15 an hour
- Part-time
- English
- Driving
- Communication skills
- Annual leave
Quick apply
Litigated File Handler Linked & Organised Fraud
Keoghs —Bolton
- Full-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Employee discount
Quick apply
NDA Fraud Litigated File Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Employee discount
Quick apply
NDA Litigated File Handler - Counter Fraud
Keoghs —Bolton
- Full-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Employee discount
Quick apply

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Customer Care Agent

ABM -
Manchester Airport

Apply Now

Job details

Full-time

Qualifications

Customer service
Communication skills

Full job description

Description

Job Title: Customer Care Assistant, PRM Operation

Location: Manchester Airport

Reporting To: Supervisor / Operations Manager Team

Shifts: Earliest start is 4am so candidates must be able to get to work for 4am (4 on 2 off roster pattern)

Purpose:

To assist passengers requiring special assistance throughout their airport journey.

Key Responsibilities:

Collect passengers from their arrival point at the airport to escort them through security, passport control and onwards to their boarding gate.

Ensure wheelchairs are replenished and well distributed throughout the terminals and storage points.

Collect arriving passengers from the aircraft, take them through immigration, passport control and onwards to the baggage hall to identify their baggage. Assist the passengers through HM customs into the arrivals hall and with any onwards travel needs.

Greet passengers, always ask what assistance is required, explain the process to the passenger and prepare them for airport procedures.

Assist passengers that are transferring flights

Communicate to the control and supervisor team recording any additional passengers.

During delays or disruption liaise with the control and supervisor team along with airline and handling agents to ensure that passengers are kept up to date.

Use equipment safely and professionally.

Provide manual lifting assistance as required.

Record progress of the passenger using the Personal Digital Assistant issued.

Be responsible for all Company equipment issued to you on a daily basis

Complete an incident/Accident Report for any issue you may encounter, including any near miss events (recording any injuries as a result of an accident to yourself or customers).

Provide legendary service to all passengers

Wear uniform correctly

Follow correct sign in/out process

Carry out any reasonable task requested. This description is an outline of the role and it is expected that key task will vary with the demand of our client and operation base.

Required Experience for the Customer Service Agent role:

Previous experience of primarily working within Customer Services ideally in a customer facing role

The ideal candidate will have excellent communication skills

Must have the right to work in the UK

Must pass a DBS check

Must be able to provide 5 years reference information

Must be over 18 years of age

Desirable Skills for the Customer Service Agent role:

Excellent communication & interpersonal skills

Flexibility

Innovative

Achievement orientated

Energy/Drive

Courteous

Patient and understanding

Security Aware

Please note that any applicant that has spent more than 6 months in any country other than the UK in the last 5 years; will need a police clearance from all countries that this would apply to.

The police clearance will need to cover the full date range the applicant was in the specific country, furthermore, the police clearance needs to be obtained before the applicant attending any interview with ABM.

Apply Now

Refine Your Search

passenger assistant jobs in poynton, chs

Customer Care Agent

Customer Care Agent

PCV Driver / Passenger Assistant

H2S Self Employed Passenger Assistant Manchester

Assistant Project Manager

Relief Pupil Escort

Higher Level Teaching Assistant (HLTA)

Minibus Driver

Counter Fraud Solicitor

H2S Self Employed PSV Company Bus Driver Manchester

Litigated File Handler Linked & Organised Fraud

NDA Fraud Litigated File Handler

NDA Litigated File Handler - Counter Fraud

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