sales support representative Work, Jobs in poynton, chs (with Salaries)

Customer Experience Team Manager
Beauty Works —Cheadle
- Overtime
- Management
- Customer service
- Hair styling
- Free parking
- Health & wellbeing programme
Quick apply
12d
Retail Sales Advisor - Manchester
Oak Furnitureland —Manchester
- Up to £47,811 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Sales Development Representative
Basecamp Teams —Stockport
- £36,000 a year
- Salesforce
- Communication skills
Quick apply
5d
Sales Manager
Brayley —Stockport
- Full-time
- Sales
- IT
10d
Customer Service Representative
iFLY Indoor Skydiving —Manchester
- Sales
- Customer service
- Computer literacy
- Employee discount
2d
Business Development Representative
Rooflock —Stockport
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Customer service
- Driving
- In-person
Quick apply
Sales - Sales Advisor - UK
New Look —Stretford
- Part-time
- Microsoft Word
Sales and Marketing Representative
The Agency Direct Promotions —Manchester
- £450 - £650 a week
- Full-time
- No experience needed
- English
- Business development
- Flexitime
- Employee discount
Quick apply
4d
Customer Support & Retention Representative
Housr —Manchester
- Hybrid work
- University
- In-person
- Communication skills
- Gym membership
Clinic Support Officer
Manchester University NHS Foundation Trust —Trafford
- £25,272 a year
- Part-time
- University
- AI
- School
5d
Team Manager - Customer Solutions Team
ClearScore Technology Limited —Manchester
- £55,000 - £65,000 a year
- Hybrid work
- Sales
- Customer service
- Supervising experience
- Flexible schedule
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Macclesfield
- £3,800 a month
- Full-time
- Sales
Quick apply
Specialist - Manchester (Trafford Centre)
Hugo Boss —Manchester
- Communication skills
4d
Supervisor - Manchester Airport
Hugo Boss —Manchester
- Communication skills
Deputy Manager
Iceland —Stoke-on-Trent
- £31,000 - £33,000 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Business Development Representative
Venatrix —Manchester
- £35,000 a year
- Full-time
- Sales
Quick apply
Sales Representative - Implants (Manchester, Lancs & Cheshire)
Straumann —Wigan
- Full-time
- Sales
Inside Sales Representative
Gunn JCB —Altrincham
- Full-time
- Sales
Quick apply
Event Sales Assistant
3lement Onboarding —Manchester
- £24,000 - £27,000 a year
- Full-time
- Bilingual
- Sales
- Customer service
Quick apply
10d
Sales Development Representative
solutionspt —Cheadle
- Sales
- Business development
- Travel
Quick apply
9d

I want to receive the latest job alerts for sales support representative in poynton, chs

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

sales support representative jobs near poynton, chs

Customer Experience Team Manager

Beauty Works
Cheadle

Quick apply

Job details

Permanent | Full-time
12 days ago

Benefits

Free parking
Health & wellbeing programme
Additional leave
Company pension
Employee discount
Life insurance
Sick pay
On-site parking

Qualifications

Management
Customer service
Hair styling
English
Supervising experience
Zendesk
Hair extensions
IT
Leadership
Communication skills

Full job description

Beauty Works retails luxury hair solutions, including ready to wear clip-ins, semipermanent professional extensions and exclusive collaborations. Our hair extensions, aftercare products and electrical stylers have earned recognition amongst the beauty press and up and down the red carpet. Beauty Works operates internationally to both to salon professional and directly to consumers and is owned by a Beauty Industry Group based in Salt Lake City and has the largest share of the hair extensions market in the world.

Job Summary

The Customer Experience Team Manager is responsible for leading the Customer Experience team, delivering exceptional service across both trade and retail channels. Acting as a key representative of the brand, this role focuses on building strong customer relationships while ensuring every interaction reflects quality, care, and expertise.

The position involves supervising and developing a team of Customer Experience Executives, driving performance, and fostering a customer-first culture. The Customer Experience Team Manager plays a critical role in enhancing the overall customer journey, ensuring clients feel confident, supported, and inspired throughout their experience.

Role Outline & responsibilities

Lead, motivate, and develop the Customer Experience team, providing ongoing coaching, guidance, and performance management
Oversee daily customer service operations across all communication channels (phone, email, chat, and messaging)
Manage and resolve escalated customer queries and complaints with professionalism, empathy, and efficiency
Drive a customer-centric culture that strengthens brand loyalty and satisfaction
Monitor team performance and key service KPIs, identifying and implementing continuous improvements
Support recruitment, onboarding, and training to build a high-performing team
Collaborate cross-functionally with internal departments (e.g. sales, operations, marketing) to improve the customer journey
Ensure adherence to company policies, service protocols, and brand tone of voice
Analyse customer feedback and trends to identify opportunities for service enhancements

Key Skills

Proven experience in a customer experience or service centre environment, ideally within beauty, fashion, cosmetics, or a related industry
Previous leadership or supervisory experience, with a strong focus on coaching and team development
Strong background in complaint resolution and delivering solutions that build trust and confidence
Excellent telephone, written, and interpersonal communication skills
Strong IT proficiency; experience with Zendesk is advantageous
Experience or knowledge of hairdressing or hair extensions is preferred
Ability to make sound, independent decisions within established service frameworks
Flexible availability, including weekends and occasional overtime
High energy, positive mindset, and a genuine passion for delivering outstanding customer experiences

Job Types: Full-time, Permanent

Benefits:

Additional leave
Company pension
Employee discount
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Sick pay

Application question(s):

Are you able to commute daily to our office location (SK8)?
What are your salary expectations (GBP per annum)?
Are you able to work full-time hours (37.5h/week)?

Experience:

Management: 2 years (preferred)
Customer service: 5 years (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

sales support representative jobs in poynton, chs

Customer Experience Team Manager

Retail Sales Advisor - Manchester

Sales Development Representative

Sales Manager

Customer Service Representative

Business Development Representative

Sales - Sales Advisor - UK

Sales and Marketing Representative

Customer Support & Retention Representative

Clinic Support Officer

Team Manager - Customer Solutions Team

JUNIOR SALES ADVISOR

Specialist - Manchester (Trafford Centre)

Supervisor - Manchester Airport

Deputy Manager

Business Development Representative

Sales Representative - Implants (Manchester, Lancs & Cheshire)

Inside Sales Representative

Event Sales Assistant

Sales Development Representative

I want to receive the latest job alerts for sales support representative in poynton, chs

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected