Banking Work, Jobs in Preston, Lan (with Salaries)

Customer Banking Agent
Capita —Preston
- £27,032 - £30,032 a year
- Full-time
- Financial services
- Communication skills
- Banking
- Annual leave
7d
Customer Service Consultant
HSBC Global Services Limited —Lancaster
- From £27,200 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
3d
Universal Banker
HSBC Global Services Limited —Bolton
- From £27,200 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
1d
Credit Controller
Bako group —Preston
- £26,651 a year
- Full-time
- Microsoft Excel
- IT
- Employee assistance programme
- Employee discount
General Finance Assistant - 12 Months FTC
Keoghs —Bolton
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Organisational skills
- Employee discount
Trainee Mortgage Advisor
PRIMIS Mortgage Network —Southport
- £30,000 - £35,000 a year
- Full-time
Finance Assistant
EG Group —Horwich
- Up to £29,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Communication skills
- Free parking
- Annual leave
Finance Director
Hawthorn One Ltd —Preston
- £90,000 - £110,000 a year
- IT
- In-person
- Free parking
Quick apply
Accounts Payable Administrator
Tandem Bank —Blackpool
- Up to £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Excel
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
HR Advisor
Tandem Bank —Blackpool
- Up to £40,000 a year
- Monday to Friday
- Hybrid work
- Human resources
- Financial services
- Communication skills
- Annual leave
- Employee discount
Quick apply
4d
Business Support Officer - Finance and Children
Community Foster Care —Lancaster
- From £25,329.06 a year
- Part-time
- QuickBooks
- In-person
- Health & wellbeing programme
- Flexible schedule
Quick apply
Investment Operations Officer (Reconciliations)
RGH‑Global Limited —Blackpool
- £25,000 - £27,500 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Financial services
10d
Finance Administrator - Income & Banking - WMF3062e
Westmorland & Furness Council —County
- £26,403 - £26,824 a year
- Part-time
- Annual leave
- Employee discount
1d
Financial Reporting Manager
EMR Group —Warrington
- Full-time
- IT
- Annual leave
Quick apply
Credit Control Manager
Go Traffic Management —Salford
- £40,000 - £45,000 a year
- Hybrid work
- Microsoft Excel
Quick apply
8d
Financial Reporting Manager
EMR UK —Warrington
- IT
- Annual leave
Finance Manager (maternity cover)
Freshfields Animal Rescue —Liverpool
- £18.54 an hour
- Part-time
- Hybrid work
- Microsoft Word
- Administrative experience
Quick apply
8d

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Customer Banking Agent

Capita -
Preston

Apply Now

Job details

Full-time
£27,032 - £30,032 a year
7 days ago

Benefits

Annual leave

Qualifications

Financial services
Communication skills
Banking

Full job description

Banking Agent - Lloyds Banking Group (LBG)

OTE Salary: £30,032

Hours:

Monday–Saturday (rota basis)

The first 8 weeks of training are a critical phase, and we would encourage avoiding annual leave during this period. Any leave requests from week 9 to week 22 can be considered, subject to business approval.

This will be a 6 week rotation and there is no option to choose a fixed shift line

About the Role
We’re looking for motivated, collections Banking Agents to join Lloyds Banking Group. In this role, you’ll play a vital part in supporting customers who may be experiencing vulnerability or financial difficulty.
You’ll provide clear, compliant, and empathetic support, ensuring customers receive fair outcomes and feel understood at every stage of their journey. By listening carefully, identifying individual needs, and applying appropriate support measures, you’ll help customers make informed decisions about their finances.
This is a fantastic opportunity to build a long-term career in financial services, whether you’re bringing existing experience or taking your next step within a structured, supportive, and well regulated banking environment that prioritises colleague development and customer wellbeing.

Job title:

Customer Banking Agent

Job Description:

What You’ll Be Doing

Supporting customers with a wide range of banking collections queries, including those who may be in vulnerable or challenging circumstances
Providing clear, accurate, and professional guidance, tailored to individual customer needs
Identifying signs of vulnerability and taking appropriate action to ensure customers receive the right support
Handling customer complaints with care and professionalism, taking ownership to investigate issues thoroughly and resolve them fairly and effectively
Accurately recording customer interactions, actions, and decisions across multiple banking systems to ensure consistency, auditability, and quality outcomes
Using systems and processes confidently to support decision making and ensure the right outcome is delivered first time
Offering suitable solutions while balancing customer wellbeing with regulatory and risk requirements
Working collaboratively within a supportive, high performing team to deliver positive outcomes
Developing your understanding of vulnerability, financial wellbeing, and banking products through ongoing learning and training

What We’re Looking For

Strong communication and active listening skills, with the ability to engage sensitively with customers who may be vulnerable or experiencing financial difficulty
A genuine commitment to delivering fair, respectful, and supportive customer outcomes
The ability to work confidently within regulated processes, policies, and vulnerability guidelines
Confidence using systems and technology to accurately record information and support customer needs
A positive, resilient attitude with a willingness to learn and continuously develop your skills and knowledge
A strong commitment to the role, including reliable attendance and punctuality, recognising the importance of consistent customer support and actively engaging in your own development journey through training, coaching, and learning opportunities
Someone who is prepared to be coached, open to feedback, and comfortable with accountability to continuously improve performance and outcomes

Previous banking or contact centre experience is beneficial but not essential — full training will be provided , including support around identifying vulnerability and delivering appropriate customer care.

Career Progression & Development

At LBG, your development matters. We are proud of our strong internal progression culture , with around 20% of colleagues currently on a progression plan into roles such as:

Coach
Trainer
Subject Matter Expert (SME)
Team Manager

You’ll be supported with structured learning, on‑the‑job coaching, and clear pathways to help you reach your career goals.

What You’ll Get

On‑Target Earnings (OTE) of up to £30,032 , including performance‑related bonuses in the first 12 months
Guaranteed base salary of £27,032
Up to £3,000 available through a range of bonus schemes
Structured training programme with ongoing learning and development support
Clear progression opportunities across multiple career pathways
A supportive, inclusive team environment within a trusted UK banking organisation
A meaningful role where your work genuinely makes a difference to customers’ lives
The opportunity to work from home once you have successfully completed the training programme (approximately 22 weeks). You will be required to work full‑time in the office until this point.

What will happen next:

Choose apply now to fill out our short application

Your application will be reviewed by our recruitment team

You will be invited to attend a video interview with a member of the recruitment team

If you are successful at the first interview stage, you will be invited to attend an onsite assessment centre at our office in Warrington.

Location:

Preston

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

Apply Now

Refine Your Search

banking jobs in preston, lan

Customer Banking Agent

Customer Service Consultant

Universal Banker

Credit Controller

General Finance Assistant - 12 Months FTC

Trainee Mortgage Advisor

Finance Assistant

Finance Director

Accounts Payable Administrator

HR Advisor

Business Support Officer - Finance and Children

Investment Operations Officer (Reconciliations)

Finance Administrator - Income & Banking - WMF3062e

Financial Reporting Manager

Credit Control Manager

Financial Reporting Manager

Finance Manager (maternity cover)

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