digital analyst Work, Jobs in preston, lan (with Salaries)

Service Desk Analyst
OCU Group —Preston
- Full-time
- Communication skills
Quick apply
Senior PMO Analyst
BAE Systems —Preston
- £40,000 a year
- Hybrid work
- SharePoint
10d
Senior Business Analyst
BAE Systems —Warton
- From £59,491 a year
- Hybrid work
- Management
- Mentoring
3d
NMC Cyber Detect Analyst
Police Digital Service —Wigan
- £45,000 a year
- Hybrid work
- English
- Microsoft Office
- Communication skills
- Annual leave
- Work from home
10d
Security Assurance Analyst
Westinghouse Electric Company —Preston
- Hybrid work
- Employee assistance programme
- Life insurance
Senior Digital Fraud Executive
Pentland Brands —Blackburn
- Hybrid work
- Communication skills
- Employee discount
- Flexible schedule
1d
CySOC Analyst
Amentum —Risley
- Full-time
- Computer Science
- Analysis skills
- Computer networking
- Employee assistance programme
- Flexible schedule
1d
Finance Analyst
Costain —Bury
- Full-time
- Oracle
- ERP systems
- Communication skills
4d
Senior Business Analyst, SEO, Perm, Liverpool/ Newport
Charity Commission —Bootle
- £44,027 a year
- Part-time
- Hybrid work
- Presentation skills
- Bachelor's degree
- Agile
- Annual leave
- Employee discount
1d
Senior Digital Analyst
Matalan —Liverpool
- Full-time
- Microsoft Excel
- Microsoft Office
- SQL
- Employee discount
Quick apply
4d
Product Owner
Calisen Metering —Wigan
- Full-time
- Azure
- Data analysis skills
- Analysis skills
- Employee assistance programme
- Employee discount
2d
Production data & Automation analyst
Luxfer MEL Technologies - UK —Swinton
- £30,000 - £35,000 a year
- Full-time
- Engineering
- Data analysis skills
- SQL
Quick apply
Senior Commercial & Marketing Analyst
Chemist4U —Skelmersdale
- Full-time
- Hybrid work
- SQL
- Python
- Marketing
- Annual leave
- Employee discount
Measurement & Modelling Analyst - Marketing Effectiveness
JDSPORTS —Bury
- Full-time
- Microsoft Excel
- Marketing
- Employee discount
Quick apply
Senior Credit Risk Analyst
Frasers Group Financial Services —Clayton le Moors
- Full-time
- Hybrid work
- Data analysis skills
- SQL
- Financial services
Quick apply
Associate Product Manager, HEO, FTC. Liverpool / Newport
Charity Commission —Bootle
- £35,384 a year
- Part-time
- Hybrid work
- Azure
- Presentation skills
- Product management
- Annual leave
- Employee discount
10d
Microsoft Dynamics 365 Engineer, SEO, Perm; Liverpool, Newport or London
Charity Commission —Bootle
- £44,027 a year
- Part-time
- Hybrid work
- Azure
- Customer service
- English
- Annual leave
- Employee discount
Mid-Level C# Developer - Bolton
Bauer Media Outdoor —Bolton
- Full-time
- DevOps
- C++
- Scripting
- Free parking
Quick apply
Fraud and Financial Crime Analyst - 12 Month FTC
Frasers Group Financial Services —Clayton le Moors
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Analysis skills
Quick apply
FP&A Manager
RS Integrated Supply —Warrington
- Microsoft Excel
- Communication skills

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Service Desk Analyst

OCU Group -
Preston

Quick apply

Job details

Permanent | Full-time

Qualifications

Mac OS
ServiceNow
Communication skills

Full job description

Description

The Opportunity

We are looking for a proactive and customer-focused Service Desk Analyst to provide frontline digital support across the business, ensuring colleagues can work safely, productively, and without interruption.

As the first point of contact for IT support, you will log, triage, and resolve incidents and service requests efficiently, delivering a high-quality user experience while escalating more complex issues where needed.

About the job

As a Service Desk Engineer, you will:

Act as first point of contact for IT incidents and service requests
Drive first-contact resolution through structured troubleshooting and knowledge articles
Accurately log, categorise, and prioritise tickets using ITSM tools
Escalate complex issues with clear diagnostics and supporting information
Provide support across Microsoft 365, Windows, macOS, and end-user devices
Support identity and access requests (password resets, MFA, joiners/leavers, permissions)
Monitor ticket trends and highlight recurring issues or emerging incidents
Maintain high-quality communication with users throughout the ticket lifecycle
Contribute to knowledge base articles and continuous service improvement

Skills, Knowledge and Expertise

Strong experience in a busy 1st line or Service Desk environment
Strong troubleshooting skills and high first-contact resolution (FCR) capability
Experience supporting Microsoft 365 and standard end-user applications
Knowledge of identity and access management processes
Confident use of ITSM tools (e.g. ServiceNow, Freshservice)
Strong communication skills with the ability to support non-technical users
Ability to stay calm under pressure and manage multiple priorities

What we offer

OCU offers a flexible and supportive working environment, empowering employees with autonomy, opportunities for professional growth, and a comprehensive benefits package designed to support both career development and wellbeing.
You will be joining a reputable business that is defined by values We care about safety, We make a Positive impact, We lead with Integrity, We deliver to grow, We are One Company United!

About OCU Group

At OCU Group, we don’t just deliver infrastructure - we help power modern life.

As one of the UK’s fastest-growing utility and infrastructure businesses, we deliver complex, nationally critical projects across power, energy transition, water, telecoms, and digital infrastructure. Over the last five years, OCU has grown five-fold to a £1.1bn organisation, expanding both organically and through strategic acquisitions across the UK, Australia, New Zealand and India.

Our growth is driven by ambitious people, operational excellence, and a commitment to doing things properly. We work on projects that genuinely matter by supporting the UK’s energy transition, strengthening essential infrastructure, and helping build more sustainable communities for the future.

Whether you’re an experienced professional looking to take ownership of major projects and influence delivery at scale, or someone starting your career through an apprenticeship, graduate programme, or placement route, OCU offers real opportunity to grow, develop, and make an impact.

We are building a business where high performance, collaboration, innovation, and accountability sit at the centre of our culture. Our people are trusted to lead, encouraged to challenge thinking, and supported to continuously develop their skills and careers.

At OCU, you won’t just join a growing business, you’ll help shape it.

Our Culture & Values

At OCU, our values are at the heart of everything we do. We care about safety, lead with integrity, strive to be better every day, make a positive impact, and deliver to grow, together, as One Company United.

Our Commitment to Inclusion

At OCU Group, we believe diversity, inclusion, and belonging are fundamental to building stronger teams, better ideas, and a more successful business. We welcome applications from people of all backgrounds and are committed to creating an environment where everyone feels valued and supported.

As part of our commitment to fairness and equality, candidates may be asked to complete an equal opportunities monitoring form during the recruitment process. This information is used for monitoring purposes only and plays no part in hiring decisions.

We are proud to be a Disability Confident employer and are committed to offering interviews to candidates with disabilities or long-term health conditions who meet the essential criteria for the role.

To ensure that everyone has a fair opportunity to join our team, please inform us if you require any reasonable adjustments to our recruitment and interview process is, by emailing [email protected].

Quick apply

Refine Your Search

digital analyst jobs in preston, lan

Service Desk Analyst

Senior PMO Analyst

Senior Business Analyst

NMC Cyber Detect Analyst

Security Assurance Analyst

Senior Digital Fraud Executive

CySOC Analyst

Finance Analyst

Senior Business Analyst, SEO, Perm, Liverpool/ Newport

Senior Digital Analyst

Product Owner

Production data & Automation analyst

Senior Commercial & Marketing Analyst

Measurement & Modelling Analyst - Marketing Effectiveness

Senior Credit Risk Analyst

Associate Product Manager, HEO, FTC. Liverpool / Newport

Microsoft Dynamics 365 Engineer, SEO, Perm; Liverpool, Newport or London

Mid-Level C# Developer - Bolton

Fraud and Financial Crime Analyst - 12 Month FTC

FP&A Manager

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