Housing needs and policy manager Work, Jobs in Preston, Lan (with Salaries)

Help Through Crisis Adviser Wyre
Citizens Advice Lancashire West —Wyre
- £28,113 a year
- Full-time
- Mentoring
- Budgeting
- Communication skills
- Free parking
- Work from home
Quick apply
3d
Night Duty Housing Officer
CC Housing Management Ltd —Preston
- £12.95 an hour
- Night shift
- Conflict management
- In-person
- Negotiation
- Annual leave
Quick apply
Community Safety Manager
Places for People —Preston
- £39,115.61 a year
- Communication skills
- Annual leave
- Employee discount
Customer Service Centre Advisor
Places for People —Preston
- £27,030.83 a year
- Overtime
- Hybrid work
- Free parking
- Annual leave
2d
Assistant General Manager-Experience & Innovation
Metropolitan Council —Heywood
- £165,339.20 - £330,678.40 a year
- Full-time
- Master's degree
- Bachelor's degree
- Continuous improvement
- Employee assistance programme
- Life insurance
Project Manager - Arterial Bus Rapid Transit
Metropolitan Council —Heywood
- £96,512 - £156,624 a year
- Full-time
- Microsoft Outlook
- Engineering
- Master's degree
- Employee assistance programme
- Life insurance
8d
Social Prescribing Link Worker
Volunteer Centre Blackpool, Wyre and Fylde —Blackpool
- £13.45 an hour
- Temporary
- Travel
- In-person
- Teaching
Quick apply
4d
ICRAS/Urgent Care Coordinator
Mersey Care NHS Foundation Trust —Liverpool
- £49,387 - £56,515 a year
- Full-time
- Continuous improvement
- Team management
- Case management
2d
Recruitment Resourcer
Connolly Limited —Wigan
- Full-time
- Microsoft Office
- Continuous improvement
- Organisational skills
Quick apply
5d
Neighbourhood Officer
Great Places Housing Association —Blackburn
- £31,403 - £33,056 a year
- Full-time
- Continuous improvement
- Travel
- Organisational skills
- Annual leave
9d
People Advisor - 2 year contract
Torus —St Helens
- £36,651 a year
- Full-time
- Hybrid work
- Human resources
- Recruiting
- Organisational skills
3d
Speech and Language Therapist
Priory —Banks
- £38,000 - £48,000 a year
- Full-time
- Management
- Referral programme
Quick apply
Housing Support Officer
YMCA St Helens —St Helens
- £28,146 a year
- Full-time
- Computer literacy
- Writing skills
- Computer skills
- Free parking
- Sick pay
Quick apply
Senior Ketamine Harm Reduction & Family Support Worker
The Well CIC —Morecambe
- £27,500 a year
- Weekend availability
- Hybrid work
- Supervising experience
- Experience working with children
- Computer skills
- Annual leave
Quick apply
3d
Repairs & Maintenance Coordinator
Cromwood Housing —Prestwich
- £28,420 - £30,450 a year
- Full-time
- Microsoft Office
- Supervising experience
- Organisational skills
- Health & wellbeing programme
Quick apply
1d
Care Team Leader (Bank)
Anchor —Southport
- £15.41 an hour
- Free parking
- Employee discount
Care Team Leader - Nights
Anchor —Morecambe
- £15.41 an hour
- Night shift
- Employee discount
- Referral programme

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Help Through Crisis Adviser Wyre

Citizens Advice Lancashire West -
Wyre

Quick apply

Job details

Full-time
£28,113 a year
3 days ago

Benefits

Free parking
Company pension
Work from home
Employee discount
Referral programme

Qualifications

Case note recording
Case record updates
HCPC
Numeracy
Mentoring
Social Work England
Safeguarding procedures
Budgeting
Signposting to community resources
Communication skills

Full job description

Help through Crisis’ Adviser

Location: Wyre

Salary: £28,113

Hours: Full-time- 37 hours per week

Contract: Fixed-term- 3 year contract

Organisation: Citizens Advice Lancashire West

Are you passionate about helping people, and supporting people out of crisis?

Citizen Advice Lancashire West is looking for a ‘Help through Crisis’ Adviser to work alongside Wyre Council to ensure that residents who have received payments under the ‘Crisis Resilience Fund’ (CRF) are receiving support.

You will operate a triage system and connect residents to the best placed support, this may be through our general advice service, debt team, financial resilience advisor or one-to-one support with yourself. This one-to-one support will support residents who may have multiple complex issues and need additional guidance to overcome them.

This is an exciting opportunity to be a part of empowering people to overcome multiple issues and address the root cause of the crisis.

Responsibilities

Manage and triage clients who have received payments from Wyre Council’s CRF to ensure they receive appropriate support
Ensure triage system is working effectively
Work collaboratively with internal teams and external partners to ensure a “no wrong door“ approach to support
Maintain accurate, up-to-date case records using internal case management systems
Build and maintain strong referral pathways to ensure residents access the most appropriate services
Create and manage caseload for vulnerable clients receiving one-to-one support. This includes creating a risk assessment and support plan
Empower clients who are receiving one-to-one support to set their own priorities
Act for the client where necessary, this may include writing on behalf of the client
Ensure that advice is accurate, compliant and meets regulatory standards
Contribute to reporting requirements including:
Client demographics
Financial outcomes achieved
Case studies and impact statements
Wider outcomes, including health and wellbeing improvements
Keep up to date with legislation, policies and procedures and undertake appropriate training
Attend relevant internal and external meetings as agreed with the line manager
Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service
Assist with CALW research and campaigns work by providing information about client issues, and alert clients of campaigns where appropriate

Person Specification

Experienced in providing advice or support in areas such as welfare benefits and housing
Ability to commit to and work with the aims, principles and policies of the Citizens Advice service
Experience in supporting clients
A strong communicator, able to explain complex information clearly and empathetically
Ability to work on clearly defined targets. Ability to be highly organised. Self motivated.
Skilled in working with vulnerable individuals in a supportive, non-judgemental way
Organised, with the ability to manage a varied caseload
Committed to delivering high-quality, accurate advice
The ability to prioritise tasks, to identify and work to deadlines and to manage time effectively under own initiative
Experience of using IT systems
Demonstrate an understanding of policy changes and trends, and their implications for clients and service provision
An understanding of and commitment to Equal Opportunities
Knowledge of safeguarding procedures
A commitment to continuous professional development, including a willingness to develop knowledge and skills
Full UK diving license

Benefits include:

21 days holiday plus bank holidays, birthday leave and christmas shutdown
8% employer pension contribution (plus salary sacrifice NI benefit)
Long service leave after 4 years

How to Apply

To apply, please submit your CV and a supporting statement outlining how you meet the person specification to Jodie Carney at [email protected]

Please note: We reserve the right to close this vacancy early if we receive a high volume of suitable applications

Training will be held in Chorley (travel expenses will be reimbursed)

Pay: £28,113.00 per year

Benefits:

Employee discount
Free parking
Referral programme
Work from home

Work Location: On the road

Quick apply

Refine Your Search

housing needs and policy manager jobs in preston, lan

Help Through Crisis Adviser Wyre

Night Duty Housing Officer

Community Safety Manager

Customer Service Centre Advisor

Assistant General Manager-Experience & Innovation

Project Manager - Arterial Bus Rapid Transit

Social Prescribing Link Worker

ICRAS/Urgent Care Coordinator

Recruitment Resourcer

Neighbourhood Officer

People Advisor - 2 year contract

Speech and Language Therapist

Housing Support Officer

Senior Ketamine Harm Reduction & Family Support Worker

Repairs & Maintenance Coordinator

Care Team Leader (Bank)

Care Team Leader - Nights

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