Customer service supervisor Work, Jobs in Preston Brook, Chs (with Salaries)

Customer Service / Call Centre Team Leader
Barbon Group Ltd. —Chester
- Management
- Supervising experience
- In-person
Quick apply
12d
Supervisor - Costa
Moto —Lymm
- £27,700 a year
- Full-time
- Supervising experience
- Communication skills
- Employee discount
- Sick pay
Quick apply
Contact Centre Team Leader
Sureserve —Liverpool
- £32,000 a year
- Weekend availability
- CRM software
- Employee assistance programme
- Employee discount
Quick apply
14d
Sales & Loyalty Team Leader
SimpliSafe Ltd —Manchester Central
- £40,000 - £45,000 a year
- Full-time
- Management
- Sales
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Retail Customer Service Site Assistant Manager
THE KAY GROUP -Winsford Gateway Service Station, CW7 3QF —Winsford
- £27,500 - £28,500 a year
- Weekend availability
- Computer literacy
- Organisational skills
- In-person
- Employee discount
Quick apply
2d
Contact Centre Team Leader
LRG —Salford
- Monday to Friday
- Leadership
- Communication skills
Quick apply
Customer Service Supervisor
Breedon Group plc —Wrexham
- Full-time
- Customer service
- Driving
- Negotiation
- Employee assistance programme
- Employee discount
Quick apply
4d
Operations Supervisor – Rental & Customer Service
Indie Campers —Manchester
- Weekend availability
- English
- Referral programme
Quick apply
Customer Service Supervisor
LKQ Corporation —Chester
- Weekend availability
- Communication skills
- Annual leave
- Employee assistance programme
Team Leader
EG On The Move Ltd —Liverpool
- £13.40 an hour
- Part-time
- Employee discount
Quick apply
12d
Out of hours Contact Centre Supervisor
Metro Rod —Macclesfield
- £21,887 a year
- Part-time
- Management
- Supervising experience
- Organisational skills
- Free parking
- Annual leave
7d
Team Leader
Card Factory —Deeside
- £13 an hour
- Leadership
Supervisor
Coach —Ellesmere Port
- £31,200 - £34,000 a year
- Full-time
- Sales
- Employee discount
12d
Part Time Supervisor
Schuh —Stretford
- Part-time
- Customer service
- Supervising experience
- Employee assistance programme
- Employee discount
Transport Admin Team Leader
Univar Solutions UK Ltd —Widnes
- Supervising experience
- Computer skills
- Communication skills
3d
Customer Success Team Leader - Mercedes Benz
LSH Auto —Stockport
- £51,600 a year
- Customer service
- Leadership
- Communication skills
- Referral programme
Quick apply
Assistant Store Manager
Matalan —Warrington
- Full-time
- Analysis skills
- Retail management
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
19h
Bar Supervisor
YOTEL Manchester Deansgate Motley —Manchester
- £13.54 an hour
- Weekend availability
- Bar
- Customer service
- Hotel
- Employee discount
Quick apply
Supervisor
Evri —Warrington
- £29,931 a year
- Microsoft Office
- IT
- Employee assistance programme
- Employee discount
Shift Manager
Wingstop UK - Manchester Parrs Wood —Manchester
- £13.75 an hour
- Part-time
- Leadership
- Restaurant
- Communication skills
- Employee discount
Quick apply

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customer service supervisor jobs near preston brook, chs

Customer Service / Call Centre Team Leader

Barbon Group Ltd. -
Chester

Quick apply

Job details

12 days ago

Qualifications

Management
Supervising experience
Leadership
Communication skills

Full job description

We are looking for a proactive and people‑focused Team Leader to join our Referencing Team. You will lead a team of Customer Service Specialists to deliver high-quality, accurate and timely tenant references, ensuring an excellent experience for our customers and partners across both the HomeLet and Let Alliance brands.

We operate in a fast paced, call centre environment therefore call centre management experience is highly desirable.

You will be responsible for day‑to‑day performance, coaching and supporting your team, driving continual improvement and acting as an escalation point for complex queries

Key Responsibilities

Lead, coach, and develop a team of Referencing Specialists to achieve quality, productivity and service targets.
Manage workflow and resource to ensure SLAs are met across multiple brands and systems.
Act as an escalation point for complex cases, complaints and queries, ensuring these are resolved swiftly and professionally.
Monitor and report on team performance, using MI to identify trends, risks and opportunities for improvement.
Drive a strong customer‑centric culture, ensuring each interaction reflects our values and brand standards.
Support the onboarding and training of new starters and cross‑skilling of existing team members.
Ensure adherence to regulatory, legal and internal policy requirements at all times.
Champion process improvements and work collaboratively with other teams and stakeholders to implement change.

About You

Proven experience in a team leader/supervisory role within a contact centre, operations, financial services or similar environment.
Strong people leadership skills with a passion for coaching, feedback and development.
Excellent communication skills, with the ability to manage difficult conversations and escalations calmly and professionally.
Highly organised with the ability to prioritise, manage change and work to tight deadlines.
Strong attention to detail and a focus on quality, accuracy and compliance.
Comfortable working with MI and systems to understand performance and make decisions.
A collaborative approach, able to build effective relationships across teams and locations.

Experience in tenant referencing, insurance, lettings or financial services would be an advantage but is not essential.

What We Offer

A supportive, friendly and collaborative team environment.
Opportunities for development and progression within PIB Group.
Competitive salary and benefits package.

If you are passionate about leading people, delivering great customer outcomes and making a difference in a fast‑paced environment, we would love to hear from you.

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.

Work Location: In person

Quick apply

Refine Your Search

customer service supervisor jobs in preston brook, chs

Customer Service / Call Centre Team Leader

Supervisor - Costa

Contact Centre Team Leader

Sales & Loyalty Team Leader

Retail Customer Service Site Assistant Manager

Contact Centre Team Leader

Customer Service Supervisor

Operations Supervisor – Rental & Customer Service

Customer Service Supervisor

Team Leader

Out of hours Contact Centre Supervisor

Team Leader

Supervisor

Part Time Supervisor

Transport Admin Team Leader

Customer Success Team Leader - Mercedes Benz

Assistant Store Manager

Bar Supervisor

Supervisor

Shift Manager

I want to receive the latest job alerts for customer service supervisor in preston brook, chs

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