It Work, Jobs in Preston Pr3 (with Salaries)

IT Service Desk Engineer
Infinium IT Ltd —Preston
- £25,875 - £28,000 a year
- Full-time
- Windows
- IT
- In-person
- Free parking
- Annual leave
Quick apply
8d
Customer Support & IT Advisor
James Hall & Co Ltd —Preston
- Weekend availability
- Software troubleshooting
- Customer service
- Communication skills
- Free parking
- Annual leave
Quick apply
IT Desktop Support
Axiom Technologies —Clitheroe
- Part-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
IT Service Operations Coordinator
BAE Systems —Preston
- £38,000 a year
- Microsoft Excel
- SharePoint
- IT
9d
IT Hardware Technician – Enterprise
1st Technologies Ltd —Preston
- From £26,436.80 a year
- Full-time
- Schematics
- IT
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
1d
IT Field & Helpdesk Technician
Centra Systems Ltd —Preston
- £26,000 - £29,000 a year
- Full-time
- Hybrid work
- Azure
- Windows
- SharePoint
- Work from home
Quick apply
IT Support Technician
National Care Group —Accrington
- Up to £36,000 a year
- Hybrid work
- Azure
- Customer service
- Travel
- Paid training
- Referral programme
Quick apply
IT Support Engineer
Ruby Energy —Fleetwood
- £25,000 - £27,000 a year
- Full-time
- Microsoft Access
- Microsoft Outlook
- SharePoint
- Free parking
- Annual leave
IT Support Engineer
Hudson Hill Consulting —Lancaster
- Up to £30,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Health & wellbeing programme
Quick apply
IT Administrator (Temp)
Eric Wright Group Limited —Preston
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
1d
3rd Line IT Engineer
MCS Group —Ormskirk
- £45,000 - £55,000 a year
- 8 hour shift
- Continuous improvement
- In-person
- Free parking
- Employee discount
Quick apply
4d
IT Engineer
Lancaster University —Lancaster
- £26,707 - £30,378 a year
- University
- IT
5d
Service Desk and Operations IT Support Apprentice
East Lancashire Hospitals NHS Trust —Preston
- £15,600 a year
- Full-time
- Customer service
- Patient care
- IT
8d
1st Line Support IT Engineer
Evolve BG Ltd —Wigan
- £26,299 a year
- Monday to Friday
- Customer service
- IT
Quick apply
11d
IT Apprentice
QA Apprenticeships —Preston
- £16,000 - £18,000 a year
- Full-time
- Customer service
- No experience needed
- IT
4d
IT Technician
The Quill CofE Trust —Bolton
- £26,137.44 a year
- Full-time
- Hybrid work
- IT
- In-person
Quick apply
5d
IT Engineer
Hakim Group —Darwen
- Full-time
- Windows
- SharePoint
- IT
2d
Director of Information Technology
Myerscough College —Preston
- Up to £64,107 a year
- Full-time
- Hybrid work
- IT
- Leadership
- Teaching
- Annual leave
8d
IT Administrator
Assystem —Bolton
- Hybrid work
- Leadership
- Annual leave
- Flexible schedule
IT Application Analyst
Ummah Welfare Trust —Bolton
- £26,000 - £32,000 a year
- Full-time
- CRM software
- Computer Science
- SQL
Quick apply

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IT Service Desk Engineer

Infinium IT Ltd -
Preston

Quick apply

Job details

Full-time
£25,875 - £28,000 a year
8 days ago

Benefits

Free parking
Annual leave

Qualifications

Microsoft Windows Server
Windows
IT support
IT
Communication skills
Active Directory
Help desk

Full job description

Role Details

Due to a truly exciting period of growth we are looking to recruit an enthusiastic and experienced Service Desk Agent, to join our team, based out of our Preston Head office

Location: Preston, Head Office

Salary: £25,875 - £28,000 (subject to experience)

Hours: 40 hours working 5 days out of 7

The Role:

We have an exciting opportunity for a Service Desk Agent to join our friendly and supportive Service Desk Team, and work within the core of our business. As the first point of contact with clients and customers you will provide a highly professional and responsive service to all callers. Dispatching calls and e-mails to engineers accurately within a timely manner whilst updating and amending information as changes occur.

A quote from a member of our Service Desk Team
“The team immediately made me feel welcome, it’s a friendly and supportive place to work, and since joining I have learnt so much. The role is challenging, with opportunities to learn new systems and technologies and progression routes within the company”.

The comprehensive package and benefits offered at Infinium includes.

Competitive salary from £25,875 up to £28,000
Competitive annual leave allowance with additional days accrued with length of service.
Extensive training and development opportunities with internal progression available.
Free home internet or Sim card, Wellbeing package including discounted gym, support towards optical and dental treatment and others, Paid Company Sick leave, Free parking, and regular team social events to name but a few.

As a Service Desk Agent your duties will include:

Provide excellent customer support responding to incidents & requests via telephone and the company ticketing system.
Create and handle service desk tickets through to escalation or resolution in line with SLAs and thresholds.
Telephony call workflow, ensuring calls are answered and routed efficiently.
Undertake scheduled daily tasks.
Check monitoring systems for incidents and warning, action or escalate as required.
Communicate to customers, the team and business when changes in process or customers occur.

To be successful in your application of Service Desk Agent you should be able to demonstrate:

Adaptive communication skills to best support customer needs
An ability to communicate clearly and effectively on multiple channels.
The Ability to work well as part of a team and build effective relationships.
Time and task management skills
An ability to liaise with technical experts.

Required skills, knowledge, experience and/or Qualifications include:

Good clear telephony manner – (Essential)
Use of incident or ticket management systems – (Essential)
Good written communication skills – (Essential)
Desktop IT knowledge – (Desirable)

Pay: £25,875.00-£28,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

it jobs in preston pr3

IT Service Desk Engineer

Customer Support & IT Advisor

IT Desktop Support

IT Service Operations Coordinator

IT Hardware Technician – Enterprise

IT Field & Helpdesk Technician

IT Support Technician

IT Support Engineer

IT Support Engineer

IT Administrator (Temp)

3rd Line IT Engineer

IT Engineer

Service Desk and Operations IT Support Apprentice

1st Line Support IT Engineer

IT Apprentice

IT Technician

IT Engineer

Director of Information Technology

IT Administrator

IT Application Analyst

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