Client services occupations Work, Jobs in Princes Risborough, Bkm (with Salaries)

Client Services Executive
Ebury —High Wycombe
- CRM software
- Computer literacy
- Salesforce
Quick apply
9d
Customer Care Coordinator
Dandara —Milton Keynes
- Customer service
- Maintenance
- IT
- Employee assistance programme
Client Onboarding Executive
HealthBoxHR - LIVE —Ascot
- £45,000 - £50,000 a year
- Full-time
- Presentation skills
- Negotiation
4d
Customer Service Representative (m/f/d) - Part time (30 hours per week)
Symrise —Marlow
- Part-time
- Customer service
- English
- Organisational skills
Quick apply
Client Services Executive
Northgate Vehicle Hire —Reading
- £28,500 a year
- Annual leave
- Employee discount
Quick apply
9d
Customer Services Agent
Techtronic Industries GmbH (TTI) —Marlow
- Full-time
- CRM software
- Customer service
- Microsoft Office
2d
Client Operations Manager
Personal Group —Milton Keynes
- £36,000 a year
- Hybrid work
- Sales
- Communication skills
Quick apply
Client Services Coordinator (UK Wholesale)
Ingram Content Group —Deanshanger
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Reactive Services Executive
Biffa Waste Services —Aylesbury
- £25,350 a year
- Weekend availability
- Hybrid work
- Customer service
- Microsoft Office
- Free parking
- Work from home
Quick apply
Client Success Executive
BSI —Milton Keynes
- Full-time
- Hybrid work
- CRM software
- Spanish
- Salesforce
10d
Customer Care Representative
Medtronic —Watford
- £28,880 - £43,320 a year
- Full-time
- Hybrid work
- Computer literacy
- Data analysis skills
- Organisational skills
13d
Customer Support Specialist
Tanner Pharma Group —Redbourn
- £24,000 - £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
- Sick pay
Quick apply
Business Centre Executive
Return on Investment Ltd —Milton Keynes
- £23,500 - £24,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Gym membership
Quick apply
9d
Customer Loyalty Advisor
CreatePay —Milton Keynes
- £28,000 a year
- CRM software
- Customer service
Quick apply
5d
Sr Client Success Manager
WorkBuzz —Milton Keynes
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
Customer Care Representative
Givaudan —Milton Keynes
- English
- Microsoft Office
- Bachelor's degree
Customer Service Administrator
Dawsongroup —Willen
- Full-time
- Customer service
- Communication skills
- Time management
Quick apply
Customer Support Advisor
Spreadex Careers —St Albans
- Up to £30,000 a year
- Weekend availability
- Hybrid work
- IT
- Employee discount
Customer Service Representative (Account Manager)
The Pollard Group —Buckingham
- Full-time
- Hybrid work
- CRM software
- Customer service
- IT
Quick apply
Trainee Customer Service Representative (CSR)
The Pollard Group —Buckingham
- £21,200 - £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
Quick apply

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Client Services Executive

Ebury -
High Wycombe

Quick apply

Job details

9 days ago

Qualifications

CRM software
Computer literacy
Salesforce
Microsoft Office
Financial services
Communication skills

Full job description

Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed.

If you're a collaborator who wants to help transform how businesses operate globally, get in touch - we'd love to discuss how Ebury can accelerate your career so you can shape the future.

Client Services Executive

Ebury High Wycombe Office - Hybrid: 4 days in the office, 1 day working from home per week

Ebury Mass Payments (EMP) is a leading non-bank provider of high-volume currency and payment solutions. Our division operates across 5 of Ebury's offices and has recently completed an acquisition set to significantly accelerate our growth.

The Client Services team is a core function of our business, responsible for all day-to-day relations and service delivery for EMP clients. This includes late-stage and post-sales support such as building and mapping service solutions, client training and implementation, handling inquiries, and comprehensive account management.

What you'll do

We are seeking a proactive and detail-oriented Client Service Executive to join our team. In this role, you will serve as the primary point of contact for our clients, ensuring their needs are met with professionalism, efficiency, and a solutions-oriented mindset. You will collaborate with internal teams to deliver exceptional service and help foster long-term client relationships.

Key Responsibilities:

Front-line Support:
- Provide troubleshooting assistance for online platform queries.
- Support clients with currency trade execution.
- Investigate and resolve payment and banking issues, acting as a liaison for internal updates and communicating these to clients.
- Offer currency guidance, leveraging extensive knowledge of Ebury's global currency suite to identify opportunities within clients' existing processes.
Client Relationship Management:
- Act as the primary day-to-day liaison, ensuring clear communication and timely service delivery.
- Manage client accounts, monitoring progress and promptly addressing any issues or concerns.
- Prepare and deliver reports, proposals, demonstrations, and training.
- Identify opportunities for upselling or cross-selling services to enhance client relationships.

What you'll need
We are looking for a highly motivated and detail-oriented individual with a strong customer focus. You will be a natural problem-solver, a collaborative team player, and possess excellent communication skills.

Experience:

1+ years in client services or a customer-facing role.
Attention to Detail: Meticulous in handling live currency trade bookings, banking information, figures, and high-value/volume payments, ensuring accuracy is paramount. You can also proactively identify potential client issues (e.g., payment dates, banking data).
Communication: Excellent and confident in all forms: face-to-face, email, and telephone.
Curiosity & Problem-Solving: Eager to learn, striving to become a reliable resource for both clients and internal stakeholders. You'll consistently seek the best solutions and outcomes for clients from start to finish.
Collaboration: Adept at building strong relationships with internal departments to leverage all business resources effectively.
Resilience: Able to maintain composure and perform well under pressure.
Organisation: Capable of managing multiple accounts and prioritizing tasks efficiently in a fast-paced environment.
Analytical Mindset: Possessing a strong numerical aptitude to identify discrepancies.
Computer Literacy: Proficient in Microsoft Office Suite and CRM systems (e.g., Salesforce). Desirable Experience:
Experience in the foreign exchange, payments, or financial services industries is preferred but not essential.

Why Ebury?

Competitive Starting Salary with an annual discretionary bonus that truly rewards your performance from day one.
Dedicated Mentorship: Learn directly from experienced managers who are invested in your success.
Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury.
Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.

Ready to launch your career with a global FinTech? Click the 'Apply' Today and discover your potential at Ebury!

You can also connect with me on LinkedIn - Ray Farncombe

At Ebury Bank we value diversity in all its forms and are committed to creating an inclusive environment. All of our vacancies are open and eligible for people with disabilities.

#LI- RF1

#ONSITE

About us

Ebury delivers sophisticated, integrated solutions — business accounts, hedging, and financing — on a single platform with a seamless workflow. Our success is built on a simple premise and singular purpose: To help businesses operate and scale globally.

Since its founding in 2009, Ebury has always been a fast-growing leader in fintech. Today, we bring together 1,800+ Eburians across nearly 70 cities and we're always looking to add to our team.

At the heart of our offering is a proprietary platform, purpose-built to help businesses seamlessly streamline and manage global cash flow. We focus on continuous product evolution and innovation to build the infrastructure for borderless growth and help our clients scale at every stage.

The opportunities at Ebury are as diverse as our people, ranging from business development to engineering roles across our tech pillars.

We believe in inclusion. We stand against discrimination in all forms and are against the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story.

Quick apply

Refine Your Search

client services occupations jobs in princes risborough, bkm

Client Services Executive

Customer Care Coordinator

Client Onboarding Executive

Customer Service Representative (m/f/d) - Part time (30 hours per week)

Client Services Executive

Customer Services Agent

Client Operations Manager

Client Services Coordinator (UK Wholesale)

Reactive Services Executive

Client Success Executive

Customer Care Representative

Customer Support Specialist

Business Centre Executive

Customer Loyalty Advisor

Sr Client Success Manager

Customer Care Representative

Customer Service Administrator

Customer Support Advisor

Customer Service Representative (Account Manager)

Trainee Customer Service Representative (CSR)

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