Reliability engineer Work, Jobs in Prudhoe, Nbl (with Salaries)

Incident Manager
Giacom —Prudhoe
- £30,000 - £35,000 a year
- Hybrid work
- SQL
- Continuous improvement
- Agile
- Annual leave
Quick apply
Purchasing and Material Coordinator
RA Dalton Ltd —Crook
- £29,000 - £37,000 a year
- Full-time
- Travel
- Organisational skills
- Computer skills
- Free parking
- Profit sharing
Quick apply
13d
Senior Software Engineer
OpenWorks Engineering —Prudhoe
- Full-time
- Computer Science
- Engineering
- System design
Quick apply
Electronics Engineer
OpenWorks Engineering —Prudhoe
- From £35,000 a year
- Full-time
- Remote
- Engineering
- Mentoring
- Electrical Engineering
- Flexible schedule
Quick apply
Service Coordinator
RA Dalton Ltd —Crook
- £25,000 - £32,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Free parking
- Profit sharing
Quick apply
5d
Senior AI & Automation Engineer
KERRIDGE COMMERCIAL SYSTEMS CORP —Newcastle upon Tyne
- Full-time
- Master's degree
- In-person
- AI
Quick apply
7d
O&M Technical Support Engineer - Offshore Wind
Vattenfall —Hexham
- Full-time
- English
- Bachelor's degree
- Continuous improvement
Quick apply
9d
Junior AI Software Engineer
Accenture —Newcastle upon Tyne
- Full-time
- Computer Science
- Engineering
- Master's degree
R&D Engineering Degree Apprentice
Tridonic —Spennymoor
- Full-time
- Engineering
- Analysis skills
- University
- Referral programme
Quick apply
9d
Project Engineer
Siemens Energy —Newcastle upon Tyne
- Full-time
- Travel
- Organisational skills
Site Reliability Engineer
Trimble —Newcastle upon Tyne
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
Platform Engineer
CGI —Newcastle upon Tyne
- Full-time
- Mentoring
Quick apply
Reliability Maintenance Engineering Technician, RME
Amazon UK Services Ltd. —Newcastle upon Tyne
- Full-time
- Continuous improvement
Supplier Quality Engineer
TT Electronics plc —Bedlington
- Full-time
- Analysis skills
- Continuous improvement
- Quality control
- Annual leave
- Employee assistance programme
Buyer
Enshore Subsea Ltd —Blyth
- £30,000 - £33,000 a year
- Temporary
- Analysis skills
- Maths
- Quality control
- Life insurance
- Referral programme
Quick apply
AI & Automation Engineer
Cybit —Newcastle upon Tyne
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- AI
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
12d
Field Service Engineer
AG Compressed Air LTD —Stanley
- £30,000 - £36,000 a year
- Overtime
- Customer service
- Maintenance
- Travel
Quick apply
7d
Supplier Quality Engineer
Baker Hughes —Cramlington
- Full-time
- Engineering
- Continuous improvement
- Quality control
- Flexible schedule
- Life insurance
Multi Skilled Engineer
Dunraven Recruitment —Durham
- £50,000 a year
- Full-time
- Engineering
- Maintenance
- Continuous improvement
- Free parking
- Employee discount
Quick apply
Quality Engineer
Xplor —Newcastle upon Tyne
- Full-time
- Remote
- Computer Science
- Engineering
- English
Quick apply

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reliability engineer jobs near prudhoe, nbl

Incident Manager

Giacom -
Prudhoe

Quick apply

Job details

Permanent
£30,000 - £35,000 a year

Benefits

Annual leave
Company pension

Qualifications

Stakeholder collaboration
Stakeholder liaison
Incident queue management
IT service management
Ticket management
Incident documentation
SQL querying
SQL
Continuous improvement
Ticket management systems
Technical support incident logging
Agile
Problem management
IT incident logging
Root cause analysis
Incident log maintenance
Help desk

Full job description

Giacom is the only provider of Comms, Cloud, Hardware and Billing through one platform.

Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses.

Platform Operations and in turn the Incident & Change Team is responsible for the performance, stability, reliability, and security of our customer facing platforms across Marketplace, Integrations & Tools. It is a multi-disciplined department consisting of Platform TechOps Engineers, Platform DevOps Engineers, and Platform Technical Specialists who work closely with the other departments and teams across Platform Product, Platform Delivery & Engineering, and the wider business.

This is a technical and varied role offering the successful candidate the opportunity to work with all stakeholders across the business, very much in a value-add capacity. Responsible for incident response and continuous improvement of support processes, you will help support the other areas of Platform as they develop and run infrastructure, COTS Products, and Services for our applications. Our aim is to provide excellent customer service by ensuring platform stability and availability.

What you'll be doing

Responsible for running Major Incidents across the business that affect our trading platform
Manage and take ownership of Incidents, and defects across the platforms.
Engaging with Management & Stakeholders.
Leading the root cause analysis and creation of incident post-mortems off the back of service restoration.
Accountable for proactively managing and prioritising ticket queues and ensuring that all incidents and requests are accurately logged and updated in accordance with our SLA’s and procedures within our ITSM system.
Contribute effectively to the establishment and maintenance of the Security and Technology departmental knowledge, documenting clear instructions and known fixes.
Participate in the on-call rota, being available 24/7 when scheduled to be on call

Skills, Qualifications, and Experience

Proven experience in a Support or Service Desk role.
Solid understanding and practical application of ITIL principles is essential, particularly in Incident and Problem Management.
Demonstratable experience within the support space
Demonstratable experience within the Incident & Problem space.
Client-centric approach with ability to be flexible with workload patterns.
A working knowledge of SQL
Demonstratable experience with Incident Management tools and processes across Agile spaces.
A driven and enthusiastic individual with a keen interest in technology and the ability to organise and self-manage.

What's in it for you?

Hybrid working
Investment in your future career with a variety of learning and development opportunities.
No dress code - embrace the freedom to bring your whole self to work.
25 days annual leave, plus bank holidays. You'll even get your birthday off, too!
A pension plan for your future.
Complimentary refreshments in all our offices.

For a comprehensive list of all our benefits, click here.

Diversity and equality lie at the heart of our values. As an equal opportunities and disability-confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation.

Quick apply

Refine Your Search

reliability engineer jobs in prudhoe, nbl

Incident Manager

Purchasing and Material Coordinator

Senior Software Engineer

Electronics Engineer

Service Coordinator

Senior AI & Automation Engineer

O&M Technical Support Engineer - Offshore Wind

Junior AI Software Engineer

R&D Engineering Degree Apprentice

Project Engineer

Site Reliability Engineer

Platform Engineer

Reliability Maintenance Engineering Technician, RME

Supplier Quality Engineer

Buyer

AI & Automation Engineer

Field Service Engineer

Supplier Quality Engineer

Multi Skilled Engineer

Quality Engineer

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