Infrastructure Engineer
Salary: £51,700 + excellent benefits
Location: High Wycombe or Letchworth Garden City
Hybrid: 2 days in the office, 3 days from home
Contract: Permanent
Hours: 37 hours per week
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At SettleParadigm, we look after more than 30,000 homes across Hertfordshire, Bedfordshire, Buckinghamshire and the surrounding counties. Our purpose is simple -safe homes, good services and neighbourhoods people feel proud to live in. Through our merger, we’ve brought together shared values, skills and ambition, helping us build more affordable homes and make an even bigger difference in the communities we serve.
As part of this, our IT team plays a vital role in keeping our systems secure, reliable and ready for the future. We’re now looking for an Infrastructure Engineer to help us continue strengthening and modernising our technology platforms.
About the Role
As an Infrastructure Engineer, you’ll be a key part of our IT team, making sure our cloud and on‑premise systems are well managed, secure and performing at their best. You’ll work across Microsoft Azure, Windows Server, M365, networking and device management, helping us deliver a stable, modern and resilient environment for colleagues across the organisation.
You’ll support day‑to‑day operations, act as a senior escalation point, and contribute to project delivery as we continue to evolve our infrastructure. This is a hands‑on role where you’ll work with a wide range of technologies and have real influence over how our systems develop.
If you enjoy problem‑solving, like working with modern cloud platforms and want to help shape a reliable, secure IT environment, this could be a great next step.
What You’ll Be Doing
Project & Technical Delivery
Configure, administer and optimise Microsoft Entra ID, Intune and Azure
Support the provisioning, monitoring and security of our cloud infrastructure
Contribute to the design and implementation of new cloud‑based solutions
Ensure systems are optimised for performance, reliability and security
Support backup and disaster recovery processes
Implement, configure and support network systems
Operational Support
Act as a senior escalation point for BAU issues
Maintain documentation for systems, configurations and processes
Support cyber security operations and respond to incidents
Ensure regular patching and system updates
Follow structured testing and change management processes
Manage infrastructure in line with ISO and ITIL best practice
Work with Data Protection and Information Governance protocols
Collaboration & Communication
Work closely with IT colleagues across the organisation
Document risks and mitigation plans for migration programmes
Share knowledge and support continuous improvement
Identify opportunities to introduce new technologies
About You
You’ll do well in this role if you:
Have experience managing cloud infrastructure (ideally 3+ years)
Are confident supporting Windows Server environments
Have strong knowledge of SaaS and IaaS solutions
Are experienced with endpoint management tools
Communicate clearly with both technical and non‑technical colleagues
Can organise your workload, set priorities and meet deadlines
Enjoy learning new technologies and raising standards
Are comfortable travelling between sites when needed
Have the fitness and mobility to support equipment installation
Hold a full driving licence and business‑use insurance
What You’ll Need
Must Haves
3+ years managing cloud infrastructure
Strong desktop support experience in a Windows environment
Experience managing SaaS and IaaS solutions
Knowledge of Windows Servers and endpoint management
Clear written and verbal communication skills
Strong organisational skills
Ability to work with colleagues at all levels
AZ‑104 certification
CCNA certification
Nice To Haves / Preferred
Experience building and maintaining multi‑site Azure services
Experience working to standards and frameworks
Knowledge of scripting languages such as PowerShell
Excellent customer and communication skills for non‑technical colleagues
Benefits
At SettleParadigm, we believe in creating an environment where our people feel valued, supported, and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment.
annual salary: £51,700 per annum
25 days holiday, increasing with service, plus Christmas closure and buy options
Generous pension scheme – up to 9.5% employer contribution via salary sacrifice
Family-friendly leave: Enhanced maternity, paternity, and adoption leave
Health cash plan – claim up to £1,800 for everyday health costs (plus free kids’ cover)
Life cover and income protection
Flexible working – hybrid options, modern offices, free parking & EV charging
And that’s just the beginning! We’re also thrilled to provide:
Mental Health First Aiders available to support
Car leasing via salary sacrifice (for permanent colleagues subject to conditions)
Funded training, qualifications & apprenticeships
3 paid volunteering days in the local communities
Peer-recognition rewards platform
Paid professional subscription (one per year)
Working Hours & Location:
37 hours per week, Monday - Friday
09:00 - 17:30 Monday - Thursday
09:00 - 17:00 Friday
Work from either our Letchworth Garden City or Wooburn Green, High Wycombe office base (minimum of two days per week in the office and three days per week working from home)
Our Commitment
We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups.
Accessibility and Adjustments
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required.
Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made.
Please ensure you fully answer the questions on the application form.
Closing Date: 19.07.2026
We reserve the right to close this vacancy earlier than the closing date should we find a suitable candidate.
