Shift leader Work, Jobs in Puddle Dock (with Salaries)

Customer Service Manager
Glass House Retreat —Upminster
- From £31,000 a year
- Part-time
- Hospitality
- Customer service
- Microsoft Office
- Free parking
- Store discount
Quick apply
7d
Content Marketing Manager
Suns Lifestyle —Brentwood
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Social media management
- Travel
- Free parking
- Employee discount
Quick apply
12d
Production Line Leader
Mission Produce UK —Dartford
- £30,674 a year
- Full-time
- English
- Organisational skills
- Power tools
- Free parking
Quick apply
13d
Loss Prevention Officer
NEXT —Romford
- From £27,825 a year
- Weekend availability
- Travel
- IT
Tesco Colleague Nights - Rainham Extra
Tesco UK —Rainham
- £13.28 - £14.55 an hour
- Full-time
- School
18h
Warehouse Operative - 6 month Fixed Term Contract
Maldon Salt —Maldon
- £31,890 a year
- Temporary
- Warehouse experience
- In-person
- Free parking
- Store discount
Quick apply
14d
Transport Team Leader
Wayfair —Rainham
- £16.32 an hour
- Full-time
- Leadership
- Communication skills
- Employee discount
- Gym membership
Sales Intern
CHX Asset Management —London
- £100 - £1,000 a week
- Full-time
- Hybrid work
- Microsoft Word
- English
- Microsoft Office
- Flexitime
- Work from home
Quick apply
10d
Van Driver
NEXT —South Ockendon
- £13.35 an hour
- Overtime
- Customer service
- Computer literacy
- Free parking
- Employee discount
Quick apply
Sales Associate
KMMF LIMITED —Abbey Wood
- £490 - £650 a week
- Part-time
- Sales
- Customer service
- No experience needed
- Free parking
- Referral programme
Quick apply
13d
Team Leader
Curam Domi Group —North West London
- £35,000 - £400,000 a year
- Full-time
- Supervising experience
- Driving
- Computer skills
- Store discount
- Health & wellbeing programme
Quick apply
11d
Customer Assistance Coordinator - Home Assistance
Allianz Partners —London
- From £29,000 a year
- Weekend availability
- Customer service
- Organisational skills
- Financial services
- Annual leave
- Work from home
Quick apply
7d
Team Member (Stock)
NEXT —Enfield
- £8.28 - £12.71 an hour
- 12 hour shift
- Customer service
- Employee discount
10d
Hospitality - Receptionist
Lexington Catering —London
- £34,125 a year
- Full-time
- Hotel
- Front desk
- IT
Quick apply
Drivers Mate
GXO Logistics —Tilbury
- £32,816.68 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
6d
Assistant Manager
Boots —Romford
- Part-time
- Organisational skills
- IT
- Leadership
- Employee assistance programme
- Employee discount
8d
Team Leader – Kensington
LDN London —London
- £32,000 a year
- Weekend availability
- Organisational skills
- Communication skills
- Annual leave
11d
Warehouse Operative
GXO Logistics —Gravesend
- £29,869.79 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Stock Manager
NEXT —London
- From £21,033 a year
- Part-time
- Customer service
- Leadership
- Employee discount
11d
Team Leader
Home Bargains —Mawneys
- £32,032 - £35,032 a year
- Supervising experience
- Leadership
- Store discount
- Annual leave
Quick apply

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Customer Service Manager

Glass House Retreat -
Upminster

Quick apply

Job details

Permanent | Part-time
From £31,000 a year
7 days ago

Benefits

Free parking
Store discount
Health & wellbeing programme
On-site gym
Annual leave
Discounted or free food
Company pension
Company events
Employee discount
Gym membership
Referral programme
On-site parking

Qualifications

Hospitality
Driving Licence
Customer service
Complaint handling
Microsoft Office
Supervising experience
Guest services
Restaurant experience
Hotel experience

Full job description

Glass House Retreat, near Upminster, Essex- No access via public transport- access to a car and driving license essential!

Full Time employment

The Customer Care Manager is responsible for leading the Customer Care department, ensuring an exceptional guest experience throughout every stage of the guest journey. The role encompasses Reception, Reservations and a heavy involvement in the Deli/Restaurant operation, requiring a hands-on leader who can oversee both guest services and food service delivery while maintaining the highest standards of hospitality.

The role is responsible for managing, developing and motivating the Customer Care team, ensuring outstanding customer service, efficient day-to-day operations and consistent delivery of the Glass House Retreat brand standards.

In addition to departmental leadership, the Customer Care Manager forms part of the Duty Manager team, taking responsibility for the overall operation of the retreat during designated shifts. This includes supporting all departments, specifically reception, leading the operational team, resolving guest issues and ensuring the retreat operates safely, efficiently and to the highest standard.

Shift Work Mon-Sun - must be fully flexible

Competitive salary + benefits

28 days annual leave

Employee discount

Retreat stays and treatment discounts

Employee of the month rewards

Use of the all facilities

Complimentary meals twice weekly

Website: www.glasshouseretreat.co.uk

Experience & Qualifications

Previous management or supervisory experience within luxury hospitality, boutique hotels, wellness retreats or high-end restaurants.
Experience managing customer service, restaurant or front-of-house teams.
Experience overseeing restaurant or food service operations.
Strong experience in complaint handling and guest service recovery.
Experience using hotel or spa booking systems.
Excellent working knowledge of Microsoft Office.
Previous Duty Manager, Front Office Manager, Restaurant Manager or Operations Manager experience is highly desirable.

Personal Attributes

Passionate about delivering exceptional hospitality and guest experiences.
Hands-on leader who enjoys working alongside the team.
Positive, approachable and professional.
Flexible, adaptable and solutions-focused.
Highly organised with exceptional attention to detail.
Reliable, trustworthy and committed to maintaining the highest standards.
Genuine interest in health, wellbeing and luxury hospitality.

Shift times - Monday to Sunday. Full Flexibility is required.
Early - 7am-4pm
Mid - 8-5pm
Late - 11.00am-8.00pm

Working at least 2 weekends per month - 1.5 weekends off minimum.

Access to a car and a driving licence required.

Job Types: Part-time, Permanent

Pay: From £31,000.00 per year

Benefits:

Company events
Company pension
Discounted or free food
Employee discount
Free parking
Gym membership
Health & wellbeing programme
On-site gym
On-site parking
Referral programme
Store discount

Experience:

Hospitality: 1 year (required)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

shift leader jobs in puddle dock

Customer Service Manager

Content Marketing Manager

Production Line Leader

Loss Prevention Officer

Tesco Colleague Nights - Rainham Extra

Warehouse Operative - 6 month Fixed Term Contract

Transport Team Leader

Sales Intern

Van Driver

Sales Associate

Team Leader

Customer Assistance Coordinator - Home Assistance

Team Member (Stock)

Hospitality - Receptionist

Drivers Mate

Assistant Manager

Team Leader – Kensington

Warehouse Operative

Stock Manager

Team Leader

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