Information technology managers Work, Jobs in Pudsey, Wyk (with Salaries)

Service Desk Team Leader
Gamma —Bradford
- Full-time
- Presentation skills
- In-person
- Leadership
- Annual leave
- Employee discount
Quick apply
13d
IT Service Analyst
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- Presentation skills
- Organisational skills
- Communication skills
IT Lead Business Analyst
Yorkshire Water —Bradford
- Up to £70,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Annual leave
- Flexible schedule
Service Desk Team Leader
Pragma —Bradford
- Presentation skills
- In-person
- Leadership
- Annual leave
- Employee discount
12d
Head of Software Support
System C —Leeds
- Full-time
- Continuous improvement
- Team management
- Leadership
IT Project Manager
Northern Gas Networks —Leeds
- Full-time
- Hybrid work
- Agile
- Communication skills
- Time management
- Annual leave
- Employee discount
Quick apply
9d
Marketing & Communications Manager (B2B IT Services)
Bluesmith Information Systems —Leeds
- £35,000 - £40,000 a year
- Part-time
- Social media management
- Presentation skills
- Free parking
- Profit sharing
Quick apply
3d
External Developer Support Manager (Service Desk Manager)
HM Revenue and Customs —Leeds
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Travel
- Work from home
2d
Service Operations Manager
Arqiva —Huddersfield
- Up to £54,200 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- No degree
- Employee discount
IT Network Manager
TransUnion —Leeds
- Full-time
- DevOps
- Continuous improvement
- Team management
- Employee stock purchase plan
- Annual leave
Senior Asset and Configuration Management Specialist
Skipton Building Society —Skipton
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
- Annual leave
Infrastructure and Cloud Services Manager
Pell Frischmann —Wakefield
- Full-time
- Hybrid work
- Communication skills
- Time management
Head of IT Architecture & Data
Capsticks Solicitors LLP —Leeds
- Full-time
- Hybrid work
- AI
- Leadership
Quick apply
Helpdesk Lead
CBRE —Leeds
- Full-time
- Microsoft Word
- Continuous improvement
- Team management
External Developer Support Manager
HM Revenue and Customs —Leeds
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Mentoring
- Work from home
9d
Service Delivery Manager
Zenzero Solutions —Leeds
- Data analysis skills
- Analysis skills
- Bachelor's degree
- Flexible schedule
5d
Lead Solution Architect - National: £71,835-£81,090; London: £75,585-£84,840 p.a. + benefits
Medicines and Healthcare Products Regulatory Agency —Leeds
- £71,835 - £84,840 a year
- Full-time
- Presentation skills
- Travel
- Annual leave
- Sick pay
Manager of Infrastructure, Security and Network Technologies
Leeds Trinity University —Leeds
- £47,389 - £56,535 a year
- Full-time
- University
- Agile
- Leadership
Industrial Site Information Systems Manager
Safran —Burnley
- Full-time
- English
- Team management
- No degree
B2B Account Manager – Trade Sales (IT)
Buy It Direct —Huddersfield
- Up to £28,000 a year
- Full-time
- Customer service
Quick apply

I want to receive the latest job alerts for information technology managers in pudsey, wyk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

information technology managers jobs near pudsey, wyk

Service Desk Team Leader

Gamma -
Bradford

Quick apply

Job details

Full-time
13 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Private medical insurance
Employee discount
Car scheme

Qualifications

ITIL Certification
Stakeholder collaboration
IT team management
Stakeholder liaison
IT service management
LAN
Change management
Presentation skills
IT support
WAN
Relationship management
ServiceNow
Major incident coordination
Management reporting
Customer support
Customer interaction
Information technology team management
Leadership
Team motivation leadership

Full job description

Hybrid Bradford (minimum 3 days per week on-site)
A bit about us
At Gamma we provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region.
Our people are at the heart of everything we do. When you join us, you will be part of a collaborative, forward-thinking team that is transforming how businesses connect and communicate globally.
We are growing fast, but we never lose sight of what matters: our people. Whether you are looking to develop your skills, take on new challenges, or make a meaningful impact, Gamma is the place to do it.
What is the role responsible for?
As Service Desk Team Leader, you will be the primary operational interface between Gamma and a dedicated strategic enterprise customer. You will lead a team of Service Desk Technicians to ensure managed service commitments are delivered consistently, incidents are resolved within agreed service levels, and customers receive a reliable, high-quality service experience.
What will you be doing day-to-day?
Leading a team of on-site and remote Service Desk Technicians, ensuring high performance and excellent customer service delivery.
Managing incident and service request activity through ServiceNow, ensuring SLA compliance, timely communication, and effective escalation management.
Acting as the operational lead during major incidents, co-ordinating technical teams and third-party suppliers while maintaining clear customer communications.
Overseeing change management activities, ensuring planned maintenance and service changes are appropriately assessed, approved, and implemented.
Representing Gamma at customer service reviews, CAB meetings, Post Major Incident Reviews, and operational governance forums.
Producing and presenting service performance reports, including SLA achievement, service trends, risks, and improvement actions.
Building strong relationships with customer operational and IT stakeholders to ensure services align with business priorities and expectations.
Working closely with internal project and delivery teams to support service transitions, new service introductions, and customer-impacting changes.
What you will bring
Experience in taking the lead in team situations, taking ownership and responsibility for other team members, coaching and developing them where needed.
Experience in an ITIL-aligned service desk within a telecoms, managed services, or enterprise IT environment.
Strong knowledge of enterprise networking technologies including WAN, LAN, SD-WAN, and WiFi.
Experience managing or supporting 24x7 operational environments and major incident processes.
Proven people leadership skills, with the ability to coach, develop, and motivate technical teams across multiple locations.
Strong stakeholder management and relationship-building skills, with experience engaging senior customer contacts.
Confidence in presenting operational performance data and service reviews to customer audiences.
Experience using ITSM platforms, ideally ServiceNow, for incident, change, and service management.
ITIL Foundation certification (or working towards) and familiarity with CAB, RFC, and change governance processes would be advantageous.
What do we offer you?
25 days annual leave + birthday
Subsidised private medical insurance
5.1% matched pension contributions
Enhanced parental leave
Life assurance and Income protection
Share save and incentive plans
Electric Vehicle and Cycle scheme
Employee discounts
Volunteer day
A few things to note
We require all candidates to be eligible to work in the UK and pass a basic DBS check.
If you do not meet every requirement but feel you could thrive in this role, we would still encourage you to apply.
Gamma is an equal-opportunity employer committed to building diverse, inclusive teams where everyone feels valued and can be their authentic selves. We welcome applicants from all backgrounds, especially those underrepresented in our industry. As a family-friendly employer, we foster a culture of trust, autonomy, and flexibility to support your work-life balance and help you thrive at Gamma.
For recruitment agencies – we have a network of fantastic partners that support us in our hiring from time to time. We are not looking to increase that network currently, so please do not send speculative CVs.
#LI-SM1
#LI-Hybrid

Quick apply

Refine Your Search

information technology managers jobs in pudsey, wyk

Service Desk Team Leader

IT Service Analyst

IT Lead Business Analyst

Service Desk Team Leader

Head of Software Support

IT Project Manager

Marketing & Communications Manager (B2B IT Services)

External Developer Support Manager (Service Desk Manager)

Service Operations Manager

IT Network Manager

Senior Asset and Configuration Management Specialist

Infrastructure and Cloud Services Manager

Head of IT Architecture & Data

Helpdesk Lead

External Developer Support Manager

Service Delivery Manager

Lead Solution Architect - National: £71,835-£81,090; London: £75,585-£84,840 p.a. + benefits

Manager of Infrastructure, Security and Network Technologies

Industrial Site Information Systems Manager

B2B Account Manager – Trade Sales (IT)

I want to receive the latest job alerts for information technology managers in pudsey, wyk

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected