Head of customer experience Work, Jobs in Pulborough, Wsx (with Salaries)

Production Manager
Cut My —Henfield
- £40,000 - £45,000 a year
- Full-time
- Project management
- Continuous improvement
- In-person
- Free parking
- Store discount
Quick apply
Team Leader
HF Holidays —Storrington
- £13.21 an hour
- Weekend availability
- Customer service
- Hotel
- Leadership
- Employee discount
Quick apply
6d
Recruitment Officer
Ben's Gutters Commercial Ltd —Forest Row
- From £30,000 a year
- Full-time
- English
- Administrative experience
- Human resources
Quick apply
13d
Customer Support Executive (supporting USA customers)
CILS International —Worthing
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
Head of Account Management
GK Signs & Screenprint Ltd —Alton
- £35,000 - £40,000 a year
- Full-time
- Management
- Customer service
- ERP systems
- Free parking
Quick apply
11d
Director of People & Culture
Caremark Limited —Worthing
- Up to £75,000 a year
- Full-time
- Hybrid work
- Human resources
- Free parking
- Annual leave
Quick apply
Digital Commerce Executive
Fargro Ltd. —Arundel
- From £24,785 a year
- Full-time
- ERP systems
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
13d
Service Support Officer
East Sussex County Council —Lewes
- Management
- Customer service
- Project management
4d
Team Leader - Property Management
LRG —Worthing
- £35,000 a year
- Monday to Friday
- Hybrid work
- Organisational skills
- Leadership
- Time management
- Employee discount
Quick apply
Deputy Manager - Brighton
Whittard of Chelsea —Brighton
- Full-time
- Leadership
- Store discount
- Employee discount
Quick apply
Sales Support Manager
The General Wine & Liquor Company Ltd —Liphook
- £35,000 - £45,000 a year
- Full-time
- Management
- Sales
- Customer service
Quick apply
1d
Category Assistant (Hair)
Capital (Hair & Beauty) Ltd. —Brighton
- From £26,000 a year
- Full-time
- Computer literacy
- Merchandising
- Data analysis skills
- Store discount
- Annual leave
Quick apply
10d
Data Enrichment Manager
Somerset Bridge Group —East Grinstead
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Maths
- Annual leave
- Referral programme
Quick apply
Product Development Lead
Montezuma's Chocolates —Chichester
- Full-time
- Project management
- Mentoring
- Organisational skills
- Free parking
- Bereavement leave
Quick apply
5d
Group Head of Data Protection
1st Central —Haywards Heath
- From £100,000 a year
- Analysis skills
- Project management
- No degree
Head of RevOps
Tillo —Brighton and Hove
- Full-time
- Hybrid work
- Master's degree
- Analysis skills
- APIs
- Annual leave
Mobile Business Development Manager
Global 4 Communications Limited —Horsham
- £50,000 - £60,000 a year
- Full-time
- Sales
- Communication skills
- Negotiation
- Referral programme
Quick apply
Head of Sales
Systems & Network Training —Redhill
- £45,000 - £60,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
- Free parking
Quick apply
Airport Manager
VIP First Limited —Gatwick Airport
- From £45,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
Quick apply
13d
Supervisor Plus
Butlin's —Bognor Regis
- Full-time
- Sales
- Supervising experience
- Driving
8d

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Production Manager

Cut My -
Henfield

Quick apply

Job details

Permanent | Full-time
£40,000 - £45,000 a year

Benefits

Free parking
Store discount
Cycle to work scheme
Company pension
Employee discount
On-site parking

Qualifications

Operations management
Performance management
Project management
Continuous improvement
Production planning
AI
Leadership
Communication skills

Full job description

About the Role
We are looking for an experienced and driven Production Manager to join our manufacturing leadership team.

This is a key operational role responsible for the day-to-day management of production, ensuring our teams, machinery, processes and resources are operating safely, efficiently and effectively to deliver outstanding customer outcomes.

Reporting to the Head of Production and working alongside three other Production Managers, you will play a pivotal role in leading production operations, supporting strategic projects, driving continuous improvement initiatives and deputising for the Head of Production when required.

This is an excellent opportunity for a hands-on leader who thrives in a fast-paced manufacturing environment and enjoys motivating teams, improving processes and delivering measurable results.

Key responsibilities

Production Leadership

Manage daily production operations across multiple production departments, including machine operations and packing teams, being hands-on where required.
Ensure production targets, quality standards and customer deadlines are consistently achieved.
Monitor operational performance and implement corrective actions where required.
Support capacity planning and resource allocation to maximise efficiency.
Work collaboratively with fellow Production Managers to ensure consistency, communication and operational excellence across the manufacturing function.
Deputise for the Head of Production during periods of absence.

Team management

Lead, coach and develop Team Leaders and production operatives.
Conduct regular 1:1 meetings, probation reviews and annual appraisals.
Support recruitment, onboarding and workforce planning activities.
Manage attendance, performance and employee relations matters, including disciplinary and capability processes.
Create a positive, engaged and high-performing culture focused on accountability and continuous improvement.

Continuous improvement

Drive Lean Manufacturing initiatives to improve productivity, quality and waste reduction.
Identify process improvement opportunities and implement sustainable solutions.
Use data and performance metrics to support decision-making and operational improvements.
Lead improvement projects across production and wider business functions.
Challenge existing ways of working and promote a culture of continuous improvement.

Planning & collaboration

Work closely with Planning, Customer Experience, Stream and other departments.
Support production scheduling and workflow management to optimise throughput.
Ensure effective communication between departments to minimise disruption and improve customer satisfaction.
Contribute to business improvement projects and operational strategy.
Champion the use of technology, automation and AI tools to improve operational efficiency.
Identify opportunities to streamline processes, reduce administrative burden and enhance decision-making through digital solutions.
Support the implementation of new systems, processes and ways of working.

About you
We're looking for someone who combines strong operational management experience with excellent people leadership skills.

Essential

Previous experience in a Production Manager, Manufacturing Manager, Operations Manager or similar leadership role.
Experience working within a fast-paced manufacturing or production environment.
Proven ability to lead, motivate and develop teams.
Strong understanding of production planning and operational performance management.
Experience managing KPIs, targets and productivity measures.
Experience conducting appraisals, probation reviews, performance management and employee relations processes.
Demonstrable experience implementing Lean Manufacturing and continuous improvement initiatives.
Excellent communication and stakeholder management skills.
Strong problem-solving and decision-making abilities.

Desirable

Experience working with automation, process optimisation or AI-driven solutions.
Project management experience.
Lean Manufacturing or continuous improvement qualifications.
Experience working closely with customer experience, and other functions.

What success look like

Production targets consistently achieved or exceeded.
High levels of product quality and customer satisfaction.
Improved operational efficiency and productivity.
Strong team engagement and retention.
Successful implementation of continuous improvement initiatives.
Effective use of technology and AI to drive measurable business improvements.

If you are a hands-on, people-focused manufacturing manager who enjoys developing teams, driving operational excellence and creating positive change within a fast-paced production environment, we'd love to hear from you.

Pay: £40,000.00-£45,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Free parking
On-site parking
Store discount

Ability to commute/relocate:

Henfield BN5 9XR: reliably commute or plan to relocate before starting work (required)

Experience:

Production / Manufacturing / Operations Manager: 3 years (required)
Managing 20+ production employees: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

head of customer experience jobs in pulborough, wsx

Production Manager

Team Leader

Recruitment Officer

Customer Support Executive (supporting USA customers)

Head of Account Management

Director of People & Culture

Digital Commerce Executive

Service Support Officer

Team Leader - Property Management

Deputy Manager - Brighton

Sales Support Manager

Category Assistant (Hair)

Data Enrichment Manager

Product Development Lead

Group Head of Data Protection

Head of RevOps

Mobile Business Development Manager

Head of Sales

Airport Manager

Supervisor Plus

I want to receive the latest job alerts for head of customer experience in pulborough, wsx

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