Service desk Work, Jobs in Pulborough, Wsx (with Salaries)

First Response Engineer - Service Desk - MSP
Uptime —Horsham
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
3rd Line Service Desk Technician
Kogo Limited —East Grinstead
- £44,000 - £50,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
- Bereavement leave
Quick apply
12d
Senior Service Desk Engineer
Zenzero Solutions —Chichester
- Azure
- Microsoft Office
- AWS
IT Service and Support Analyst
OneFamily —Brighton
- £30,000 - £35,000 a year
- Full-time
- Microsoft Access
- Microsoft Office
- IT
3d
Product Engineer - Full Stack Ruby-on-Rails
Rocksteady Music School —Liphook
- £50,000 - £75,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Software development
- In-person
- Free parking
- Employee discount
Quick apply
National Sales & Contracting Administrator
Sweeptech Environmental Services Limited —Haywards Heath
- £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
3d
Workplace Experience Receptnst
CBRE —Crawley
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
15h
2nd Line Technical Support Analyst
Carden I.T Services —Brighton
- Full-time
- Microsoft Office
- Travel
- IT
IT First Line Support Technician
The Travelers Companies, Inc. —Redhill
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Microsoft Office
- Health & wellbeing programme
10d
Technology Support Analyst
Stevens & Bolton —Guildford
- Weekend availability
- Remote
- Customer service
- Windows
- Organisational skills
10d
Business Support Administrator
Beever and Struthers —Gatwick Airport
- Full-time
- Hospitality
- Customer service
- Microsoft Office
Customer Service/Support Representative - part time
CAE Inc. —Burgess Hill
- Part-time
- Hospitality
- Customer service
- Administrative experience
14d
End User Support Technician
Thales —Crawley
- Weekend availability
- Windows
- Annual leave
- Employee discount
Infrastructure Operations Analyst
Civil Aviation Authority —Gatwick Airport
- Up to £45,000 a year
- Azure
- Windows
- Presentation skills
Helpdesk Technician
FluidOne —Woking
- Customer service
- Windows
- Microsoft Office
- Employee assistance programme
Microsoft Copilot Manager
The Pensions Regulator —Brighton
- £72,257 a year
- Full-time
- Hybrid work
- Agile
- AI
- Communication skills
- Annual leave
- Flexitime
6d
Senior Administrator - Desk Side Services, AMT Asset Management Software
HCLTech —Adur District
Dealership Host
Snows Group —Waterlooville
- £29,741 a year
- Part-time
- Customer service
- Front desk
- Communication skills
- Employee assistance programme
- Referral programme
Smart Quality Assurance Analyst (12-month FTC)
Portsmouth Water —Havant
- £40,120 - £44,397 a year
- Customer service
- English
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
10d
Business Support Administrator
Menzies LLP —Gatwick Airport
- Full-time
- Hospitality
- Customer service
- Microsoft Office

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First Response Engineer - Service Desk - MSP

Uptime -
Horsham

Quick apply

Job details

Full-time

Qualifications

Windows
Microsoft Office
Analysis skills
Remote access software
IT support
Communication skills
Information Technology

Full job description

Job Description:

First Responder Engineer - Initially office-based (first 6-months) and then Hybrid.

What’s this role about?

You will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to problem solve within our fast-paced environment efficiently, you will work with your team to provide market-leading technical support.

Growth is important to us, your role will include being mentored by seniors to develop the skills necessary to progress from First Responder to a 1st line engineer and then to 2nd line. We will also provide support and assistance in obtaining professional certifications.

What will I get up to day to day?

You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer. This role primarily involves providing telephone support, as well as assisting with IT issues via remote desktop services.

Shift Pattern:

Monday to Friday, 8-hour shift between 7 a.m. and 7 p.m., 4-week rolling pattern. Once in four weeks, you will work a weekend and get days off in lieu of the following week.

What experience do I need?

Have a passion for IT and have a desire to progress into a career within IT Support. You will ideally have some experience either providing basic IT support or having a degree/certification within IT. However, this isn't necessary for the right person, as having a customer-first attitude and a passion for IT will be key.

Being able to commute to our Crawley offices is a necessity as the first 6 months will be full-time office based, then moving to 3 days at home, 2 days in the office.

Your everyday focus will include:

Troubleshooting a range of technical issues experienced by our clients, including the following technologies:
Windows 10/11.
Office 365.
Microsoft Office.
Printers and Scanners.
Various customer applications.
Using our PSA platform to log and respond to support tickets.
Identifying and escalating higher-level issues to a senior engineer.
Being a people person, delivering support in a friendly and positive manner.
Great communication skills, both verbally and in writing will be expected.

Quick apply

Refine Your Search

service desk jobs in pulborough, wsx

First Response Engineer - Service Desk - MSP

3rd Line Service Desk Technician

Senior Service Desk Engineer

IT Service and Support Analyst

Product Engineer - Full Stack Ruby-on-Rails

National Sales & Contracting Administrator

Workplace Experience Receptnst

2nd Line Technical Support Analyst

IT First Line Support Technician

Technology Support Analyst

Business Support Administrator

Customer Service/Support Representative - part time

End User Support Technician

Infrastructure Operations Analyst

Helpdesk Technician

Microsoft Copilot Manager

Senior Administrator - Desk Side Services, AMT Asset Management Software

Dealership Host

Smart Quality Assurance Analyst (12-month FTC)

Business Support Administrator

I want to receive the latest job alerts for service desk in pulborough, wsx

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