Head of customer service Work, Jobs in Pulloxhill, Bdf (with Salaries)

Branch Liaison Administrator
Fortus UK —Letchworth
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick apply
7d
Head of Transport
DDC Foods Ltd —Hemel Hempstead
- Up to £55,000 a year
- Full-time
- Management
- Analysis skills
- In-person
Quick apply
6d
National Key Account Manager – Commercial Catering
Advance Catering Group —Dunstable
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Business development
- Travel
- Work from home
- Life insurance
Quick apply
Sous Chef
Acorn Pubs —Ampthill
- Up to £38,000 a year
- Hospitality
- Culinary experience
- Hotel
- Employee discount
- Referral programme
Quick apply
Transport Administrator
L Lynch Plant Hire & Haulage —Hemel Hempstead
- Full-time
- Microsoft Excel
- Organisational skills
- In-person
- Free parking
Quick apply
Customer Service Team Leader
Arriva UK Bus Limited —Luton
- £27,400 a year
- Overtime
- Customer service
- Communication skills
Quick apply
9d
Head of Bids
M Group —Stevenage
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
6d
Office Administrator
Pro FS —Milton Keynes
- £28,300 - £34,000 a year
- Monday to Friday
- Administrative experience
- Accounting
- QuickBooks
- Free parking
- Referral programme
Quick apply
1d
Head Chef
Baker Street Kitchen —Bedford
- £14 - £18 an hour
- Overtime
- Serving
- Hospitality
- Culinary experience
Quick apply
Head Chef
David Lloyd Clubs —St. Neots
- £15 - £17 an hour
- Employee discount
ICT Security Analyst
Milton-Keynes-Council —Milton Keynes
- £37,280 - £41,771 a year
- Annual leave
- Employee discount
6d
Ticketing Manager
Silverstone —Silverstone
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Project Coordinators
Altro/Autoglym —Baldock
- Full-time
- Hybrid work
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
5d
General Manager - UK
Zizzi —Hitchin
- £38,000 - £45,000 a year
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
13d
Warehouse Operative - Nights
Bidfood —Biggleswade
- £34,111.93 a year
- Night shift
- Employee discount
Manager, Technical Services
Warner Bros. Discovery —Leavesden Green
- Weekend availability
- Management
- Customer service
- Maintenance
Head of Pricing & Commercial Optimisation
Alliance Automotive Group LV —Milton Keynes
- Sales
- Analysis skills
Quick apply
9d
Head of Insights
Dominos —Milton Keynes
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Flexible schedule
Logistics Operative
Liebherr-Great Britain Ltd. —Biggleswade
- Full-time
Accounts Assistant
Perrys Motor Sales Ltd —Northampton
- £27,000 a year
- Full-time
- IT
- Communication skills
- Employee discount

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Branch Liaison Administrator

Fortus UK
Letchworth

Quick apply

Job details

Permanent | Full-time
7 days ago

Benefits

Company pension

Qualifications

Microsoft Excel
Microsoft Outlook
Customer service
Supply chain
ERP systems
Logistics
Warehouse management system
Microsoft Office
Administrative experience
Organisational skills
Communication skills

Full job description

Position: Branch Liaison Administrator

Department: Warehouse

Reports to: Head of Warehouse & Logistic Operations

Contract Type: Permanent

Salary: Depending on experience

Location: Letchworth Garden City

Overview

The Branch Liaison Administrator is responsible for providing administrative support to our branch network by acting as the primary point of contact for branch queries relating to customer orders, deliveries, and proof of delivery (PODs). The role ensures timely resolution of issues, accurate communication between branches and internal departments, and the maintenance of high service standards.

Key Responsibilities

Serve as the first point of contact for branch enquiries relating to orders, deliveries, and POD requests.
Investigate and resolve order-related queries, escalating issues where necessary.
Retrieve, verify, and distribute Proofs of Delivery (PODs) to branches and customers within agreed service levels.
Liaise with our Branches, Warehouse, Procurement, and Sales teams to resolve operational queries.
Monitor and track outstanding order and POD requests, ensuring timely follow-up and resolution.
Maintain accurate records of enquiries, investigations, and outcomes.
Support branches with order status updates, delivery confirmations, and exception management.
Identify recurring issues and communicate trends to management to support continuous improvement.
Ensure all administration is completed accurately and in line with company procedures.
Provide regular updates to branches regarding ongoing investigations and query resolution progress.

Skills, Knowledge, and Qualifications

Essential

Previous experience in an administrative, customer service, or logistics support role.
Strong communication and interpersonal skills.
Excellent organisational skills with the ability to manage multiple priorities.
High attention to detail and accuracy.
Proficient in Microsoft Office applications, particularly Outlook and Excel.
Ability to work effectively under pressure and meet deadlines.

Desirable

Experience within logistics, transport, distribution, or supply chain environments.
Knowledge of order processing systems and POD management.
Experience using ERP or warehouse management systems.

Personal Attributes

Customer-focused and service-oriented.
Proactive problem solver.
Professional and approachable manner.
Strong team player with the ability to build positive relationships across departments.
Resilient and adaptable in a fast-paced environment.

What we can offer you:

This is a full-time, permanent role. Your working hours will be Monday to Friday 08:30am – 5:00pm, 40 hours per week.

Auto enrolment Pension Scheme
Full training

About Fortus

We are Fortus.

We’re incredibly proud to be Europe’s fastest-growing security distributor, and we’re just getting started! Our branch network now stretches across the UK, Ireland, and the Netherlands.

We provide high value add solutions to our installation partners across our CCTV, Fire, Access, Intruder, Gate Automation and Monitoring divisions.

We work as a valued partner with some of the world’s most innovative brands and solution providers including Hikvision, Paxton, Pyronix, and Apollo. We’re proud to supply their products, all backed up with a combination of our team’s vast real-life experience with unsurpassed product and technical knowledge.

We are Fortus. We’re here to change the game.

Future. Secure.

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in pulloxhill, bdf

Branch Liaison Administrator

Head of Transport

National Key Account Manager – Commercial Catering

Sous Chef

Transport Administrator

Customer Service Team Leader

Head of Bids

Office Administrator

Head Chef

Head Chef

ICT Security Analyst

Ticketing Manager

Project Coordinators

General Manager - UK

Warehouse Operative - Nights

Manager, Technical Services

Head of Pricing & Commercial Optimisation

Head of Insights

Logistics Operative

Accounts Assistant

I want to receive the latest job alerts for head of customer service in pulloxhill, bdf

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