Main Purpose of the Role!
To support SOGO’s Sales efforts with all SOGO One, Salary Sacrifice customer enquries & sales. This is a customer focussed role, supporting the end user through their decision making process when ordering their next (or first) brand new Salary Sacrifice vehicle. You will become a subject matter expert on Salary Sacrifice and the primary focus of the role is to guide customers through their ordering journey, responding to queries as well as giving guidance along the way. There will be some administrative tasks where you will be the conduit between SOGO and our dedicated insurance partner. This is a truly exciting role in a growth phase of the business.
Looking after our associates…all the other perks!
- Competitive Basic Salary
- Associate Assistance Programme – including mental health support, digital GP, and more (for you and your family!)
- Cycle to Work scheme – because we care about your health and the planet
- 23 days annual leave + 8 bank holidays
- Long Term Service & Annual Recognition Awards
- Discounts on MOTs, parts, service, and sales – including family perks
- Gym, health, and wellbeing discounts
- Vehicle Salary Sacrifice scheme with SOGO Mobility
- Life insurance after 3 months
- Annual Associate Engagement Survey – your voice matters!
What Makes You a Perfect Fit?
- Minimum of 1 years’ experience within a sales or service driven role, particularly within the leasing / automotive space.
- Good knowledge of the Electric Vehicle marketplace.
- Experience working with all levels of senior management and departmental staff within a Company.
- Historic background within a target-driven environment.
- Historic background working with corporate customers
- Excellent time management and the ability to be flexible to meet customer demands.
- Strong customer service skills & personable telephone manner.
A Day in the Life
- Speak to customers interested in leasing an electric vehicle and qualifying the right one for them Manage the end to end sales pipeline with customers - from lead through to delivery and deliver sales in line with targets
- Manage customer orders in progress and supervise order processing Continue planning and targeting of the acquisition of new customers
- Recording customer satisfaction to ensure that customers are having the best experience Provide excellent customer service both through the sales process and also in after-sales customer care
- Strategically build your pipeline working with the team to create strong relationships both with internal stakeholders as well as with our customers both on a consumer and business level
Ready to Shift Gears?
SOGO Mobility and Cambria Automobiles are equal opportunities employers. Your data will be held in line with the General Data Protection Regulations 2018.
For further information, please review our Data Privacy Notice at www.cambriaautomobiles.com.
Pay: £26,000.00-£35,000.00 per year
Benefits:
- Bereavement leave
- Canteen
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Gym membership
- Life insurance
- On-site parking
- Sick pay
Work Location: In person
