client services Work, Jobs in purfleet, eng (with Salaries)

Policy Manager
Financial Conduct Authority —London
- £74,900 - £110,000 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Annual leave
Client Resident Liaison Officer - Social Housing
Sureserve —Dartford
- £28,000 - £32,000 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Warehouse Administrator
CCT WORLDWIDE —Gravesend
- £28,000 - £35,000 a year
- Full-time
- Microsoft Word
- Data entry
- Organisational skills
Quick apply
Client Services Coordinator
M S Webb & Company Limited —Chatham
- £28,000 - £30,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- IT
Quick apply
Customer Support Coordinator – Available NOW!
Energycentric —Romford
Beauty Display Merchandiser L1
eXPD8 —Greenhithe
- £12.85 an hour
- Part-time
- Merchandising
- Communication skills
- Referral programme
4d
Helpdesk Support Officer
Civic Recruitment Limited —Redbridge
- Administrative experience
- IT
Quick apply
2d
Route Planner
Action Roadways —Erith
- £35,000 - £40,000 a year
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Sick pay
Quick apply
4d
Training Coordinator
Shreeji Training Ltd —Rainham
- £13 an hour
- Full-time
- Hybrid work
- Human resources
- Organisational skills
- Computer skills
- Work from home
- Sick pay
Quick apply
4d
Luxury Sales Professional - Bluewater
Chisholm Hunter Ltd —Greenhithe
- £12.71 an hour
- Full-time
- Sales
- Merchandising
- Retail sales
- Employee discount
Quick apply
Project Support - Dartford
Semperian Group —Dartford
- Up to £41,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Hospital
- Annual leave
Cargo Inspector
SGS —West Thurrock
- £35,300 - £39,900 a year
- Weekend availability
- Communication skills
- Annual leave
Quick apply
Customer Service Advisor
THE WIGGETT GROUP —Brentwood
- £26,000 - £28,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Free parking
- Annual leave
Quick apply
4d
Visa Documentation Agent
TLScontact UK —London
- £26,436 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
3d
Luxury Sales Professional- Lakeside
Chisholm Hunter Ltd —Grays
- From £12.71 an hour
- Full-time
- Sales
- Merchandising
- Retail sales
- Employee discount
Quick apply
Cleaning Operative - Technical Cleaning - Full Time
Formula Facilities Services Limited —Grays
- £13.10 an hour
- Full-time
- Cleaning
- Power tools
- Construction
- Free parking
- Referral programme
Quick apply
Travel Consultant
Trailfinders —Chelmsford
- £44,000 - £49,000 a year
- Sales
Administrator - HMP
Turning Point —Thamesmead
- £28,405 - £29,885 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Annual leave
2d
Client Experience Host
The Watches of Switzerland Group —Lakeside Shopping Centre
- Hospitality
- Sales
- Organisational skills
- Employee assistance programme
Trainee Motor Claims Handler
Auto Accident Claims Ltd —Basildon
- From £24,785 a year
- Full-time
- Customer service
- Free parking
- Referral programme
Quick apply
10d

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Policy Manager

Financial Conduct Authority -
London

Apply Now

Job details

Full-time
£74,900 - £110,000 a year

Benefits

Annual leave
Company pension
Private medical insurance
Paid volunteer time

Qualifications

Financial services
Communication skills

Full job description

Job Title: Policy Manager
Division: Supervision, Policy & Competition (SPC)
Department: Resolution Strategy, Operations & CASS (ReSOC)

Salary: National (Edinburgh and Leeds) ranging from £74,900 to £100,000 and London £82,300 to £110,000 (salary offered will be based on skills and experience)
This role is graded as: Manager – Regulatory

Your external recruitment contact is Steve Christopher via [email protected].
Your internal recruitment contact is Katherine Whipps via [email protected].
Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.

About the FCA and team

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth and shaping the future of UK finance services.

SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition). Sitting within the Specialist Directorate, the Resolution Strategy, Operations & CASS (ReSOC) department leads the FCA’s efforts to enhance client asset protection -thereby boosting consumer protection and market integrity -through risk assessment, data analysis, and supervision of firms’ compliance with the Client Assets Sourcebook.

We are seeking a leader to manage the Resolution Strategy and Policy team, delivering a complex programme of policy and legislative change. The team works collaboratively across the FCA and externally to improve client asset protection and reduce harm in firm failures, with key work including cryptoasset custody, payments safeguarding, insolvency practitioner guidance (FG21/4), and the Dormant Assets Scheme. This is a high-profile role requiring effective stakeholder engagement.

Role responsibilities

Support, coach and develop a high performing team, enabling colleagues to thrive and meet shared objectives
Coordinate multiple workstreams with a flexible, organised approach, supporting timely delivery while adapting to evolving priorities
Build trusted relationships and collaborate with a diverse range of internal and external stakeholders to shape complex strategy and policy
Communicate clearly and effectively with decision-makers, guiding discussions and navigating challenges on policy direction and delivery
Act as an approachable and credible representative of the department externally
Contribute to the leadership of the Resolution Strategy, Operations and CASS Department, supporting delivery of its overall strategy and priorities

Skills required

Minimum:

Prior experience of leading and developing teams, with experience of supporting performance and building a positive, inclusive culture
Prior experience in developing financial services policy or strategy, including managing complex programmes of work to tight timelines and navigating challenging stakeholder environments
Demonstrable experience or awareness of client assets, safeguarding and/or resolution, with a keen interest in deepening knowledge in this area

Essential:

Strong ability to lead and develop teams, using effective delegation, trust and empowerment to deliver high performance
Strategic and creative thinker, able to prioritise and streamline work for efficient delivery, including use of management information
Ability to perform well under pressure, making sound risk-based decisions and managing multiple priorities to tight deadlines
Professional and credible communicator, able to engage senior stakeholders internally and externally
Skilled at building and maintaining solid networks across all levels to support delivery and provide constructive feedback
Collaborative approach, valuing diverse perspectives and working across teams to minimise silos
Effective written and verbal communication skills

Benefits

28 days annual leave plus bank holidays
Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors)
Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
Private healthcare with Bupa, income protection and 24/7 Employee Assistance
35 hours of paid volunteering annually
A flexible benefits scheme designed around your lifestyle

For a full list of our benefits and our recruitment process as a whole visit our benefits page.

Our values and culture

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation and delivers better regulation.

If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.

We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.

Disability confident: our hiring approach

We’re proud to be a Disability Confident Employer and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes we may progress applicants whose experience most closely matches the role’s key requirements.

Useful information and timelines

Timeline:

Job advert close: 7th June 2026 at Midnight
CV Review/Shortlist: 9th June 2026

1st Stage Interview: w/c 22nd June 2026
Managers Assessment: w/c 6th July 2026
2nd Stage Interview: w/c 20th July 2026
Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.

Apply Now

Refine Your Search

client services jobs in purfleet, eng

Policy Manager

Client Resident Liaison Officer - Social Housing

Warehouse Administrator

Client Services Coordinator

Customer Support Coordinator – Available NOW!

Beauty Display Merchandiser L1

Helpdesk Support Officer

Route Planner

Training Coordinator

Luxury Sales Professional - Bluewater

Project Support - Dartford

Cargo Inspector

Customer Service Advisor

Visa Documentation Agent

Luxury Sales Professional- Lakeside

Cleaning Operative - Technical Cleaning - Full Time

Travel Consultant

Administrator - HMP

Client Experience Host

Trainee Motor Claims Handler

I want to receive the latest job alerts for client services in purfleet, eng

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