Engagement manager Work, Jobs in Purfleet, Ess (with Salaries)

Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
DIGITAL COMMUNICATIONS MANAGER
Laing O'Rourke —Dartford
- Social media management
- Organisational skills
- SharePoint
Experience & Engagement Manager
Virgin Active —London
- £36,582 a year
- Weekend availability
- Annual leave
- Employee discount
14d
Customer Success Manager
Mears Group —Dartford
- Up to £50,000 a year
- Monday to Friday
- Management
- Customer service
- Maintenance
- Annual leave
- Employee discount
12d
Operations Manager
Aspens —Dartford
- £50,000 - £55,000 a year
- Full-time
- Hospitality
- Computer skills
- Leadership
- Annual leave
Supporter Engagement and Insights Manager
Farleigh Hospice —Chelmsford
- £31,646 - £37,234 a year
- Management
- Team management
- Hospice
9d
Assistant General Manager (Head of Frontline Services)
Abigail's Footsteps —Rochester
- £32,500 - £42,500 a year
- Full-time
- Management
- Supervising experience
- In-person
- Free parking
Quick apply
10d
Deputy Manager-Bershka Lakeside
INDITEX —Grays
- Full-time
- Leadership
- Employee discount
Quick apply
Relationship Manager
Acacium Group —London
- Full-time
- Hybrid work
- Presentation skills
- Leadership
- Communication skills
- Employee assistance programme
Quick apply
Philanthropy and Partnerships Manager
Farleigh Hospice —Chelmsford
- £35,033 - £41,217 a year
- Management
- Analysis skills
- Team management
Operations Manager
Valor Hospitality —Bexley
- £45,000 a year
- Hotel
- Guest services
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Boutique Store Manager
The Perfume Shop —Grays
- £37,000 a year
- Management
- Communication skills
- Annual leave
- Employee assistance programme
Relationship Manager, Capital Engagement, Member Services
Lloyd's of London —Chatham
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Financial services
- Employee discount
- Gym membership
13d
General Manager
Camp Beaumont —Chelmsford
- £45,000 - £50,000 a year
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
Customer Engagement Manager - Europe
SymphonyAI —London
- £105,000 - £115,000 a year
- Full-time
- Remote
- Spanish
- Project management
- Bachelor's degree
1d
Manager, Global Career Development and Employer Engagement - NYU London
New York University —London
- Full-time
- Microsoft Office
- Master's degree
- Presentation skills
- Annual leave
Family Hub Participation and Engagement Manager
Merton Council —Merton
- £43,680 - £48,003 a year
- Full-time
- Organisational skills
- Communication skills
8d
Member Experience and Engagement Manager
LGBT Great —London
- Full-time
- Hybrid work
- Continuous improvement
- Human resources
- Time management
Quick apply
17h
Marketing and Commercial Manager – Healthcare & Social Care Services
Stephen Richards Care —Dagenham
- £40,000 - £45,000 a year
- Full-time
- Marketing
- Business development
- Project management
- Annual leave
Quick apply
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount

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Client Engagement Manager

Monotype
London

Apply Now

Job details

Full-time

Qualifications

Analysis skills
Customer relationship management
Mentoring
Leadership

Full job description

London, UK

Are you our “TYPE”?

Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences.

Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at www.monotype.com.

The Client Engagement Manager serves as the primary post-sales delivery leader and client liaison. Partnering with a team of Operation Specialists, this role will align delivery with client expectations, help drive commercial outcomes and identify growth opportunities.

Reporting in to the Director, Services, the Client Engagement Manager will act as a strategic advisor to understand client needs, bridge sales and implementation with commercial responsibility. This role will be expected to travel within Europe/US from time to time.

This is a high-impact role at the heart of how Monotype delivers value to its clients. If you're someone who thrives at the intersection of strategy, delivery, and client relationships, and you want to do that work at a company with a genuinely unique creative legacy - we'd love to hear from you!

Key Responsibilities:

Delivery Leader: Lead and participate directly in client-facing work, including discovery interviews, compliance assessments, and font asset audits, ensuring high-quality execution across implementation engagements.

Commercial accountability: Own the financial health of your account portfolio, managing margin, scope changes, and change orders, while maintaining revenue forecast accuracy

Strategic partnership: Co-lead Quarterly Business Reviews (QBRs) with Sales, support account planning and coordinate executive engagement.

Delivery coordination: Oversee delivery across multiple customers and concurrent workstreams, manage escalations and ensure quality outcomes that align with internal SLAs

Sales bridge: Partner with Sales during pre-sale discovery and scoping, contribute to the development of Statements of Work (SOWs), and ensure that sold services are realistic and deliverable.

Growth and retention: Cultivate ongoing client relationships to uncover expansion opportunities, and collaborate with Sales to inform renewal strategies and support upsell discussions.

Skills/Experience:

Proven experience in client delivery, ideally in a professional services environment

Strong problem solving and analytical skills

Proven leadership experience, or mentoring experience

Demonstrated strength in client relationship management, including leading QBRs and navigating escalations

Experience coordinating multi‑workstream or multi‑pillar delivery, ensuring quality and on‑time execution

Excellent presentation skills, ability to present in front of internal and external stakeholders

Familiarity with creative services, brand identity workflows, or digital asset management is a plus. You'll be working at the intersection of design, technology, and enterprise brand.

Apply Now

Refine Your Search

engagement manager jobs in purfleet, ess

Client Engagement Manager

DIGITAL COMMUNICATIONS MANAGER

Experience & Engagement Manager

Customer Success Manager

Operations Manager

Supporter Engagement and Insights Manager

Assistant General Manager (Head of Frontline Services)

Deputy Manager-Bershka Lakeside

Relationship Manager

Philanthropy and Partnerships Manager

Operations Manager

Boutique Store Manager

Relationship Manager, Capital Engagement, Member Services

General Manager

Customer Engagement Manager - Europe

Manager, Global Career Development and Employer Engagement - NYU London

Family Hub Participation and Engagement Manager

Member Experience and Engagement Manager

Marketing and Commercial Manager – Healthcare & Social Care Services

Head Of Customer Experience

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