Internal communications executive Work, Jobs in Purfleet, Ess (with Salaries)

Administrator - Program & Project Management
HCLTech —London
- PMP
- Analysis skills
- Communication skills
5d
Internal Communications Executive
Frankham —London
- Full-time
- Marketing
- No degree
- Organisational skills
- Annual leave
Event Coordinator
Superyachts.com —London
- £30,000 - £40,000 a year
- Hybrid work
- English
- Travel
Quick apply
6d
Internal Sales Executive
Hayley Group —West Thurrock
- Full-time
- Communication skills
- Negotiation
- Time management
- Health & wellbeing programme
- Annual leave
Quick apply
2d
Event Executive - 4 Month FTC
Hanson Wade Group —London
- £27,000 a year
- Hybrid work
- Writing skills
- Travel
- Organisational skills
Client Onboarding Executive
LegalAndGeneral —London
- Full-time
- Hybrid work
- Organisational skills
- Financial services
- Communication skills
- Employee discount
Quick apply
Partnerships Development & Account Executive
Professional Development Group —London
- £32,000 - £38,000 a year
- Full-time
- Hybrid work
- Business development
- Organisational skills
- Communication skills
- Annual leave
- Flexitime
Quick apply
Community & Events Executive
Sullivan & Stanley —London
- £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Organisational skills
- Leadership
- Gym membership
Quick apply
Communications Executive (15-month fixed term contract)
Financial Times —London
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
9d
Corporate and Internal Communications Lead
British Land —London
- Organisational skills
- Communication skills
Chief of Staff to the Founder
Pixi Beauty —London
- From £90,000 a year
- Full-time
- Leadership
- Communication skills
Quick apply
Communications Executive (FTC 1 year) f/m/d
Awin —London
- Hybrid work
- Communication skills
Event Communications Executive - Fixed Term Contract
Hanson Wade Group —London
- Hybrid work
- CRM software
- No degree
- Travel
Global Integrated Campaign Support Executive
Zeno Group —London
- £33,000 - £35,000 a year
- Full-time
Executive Assistant
SpinLaunch Inc. —London
- Full-time
- Remote
- Microsoft Powerpoint
- English
- Project management
Quick apply
UK Office Manager & Executive Assistant
ITE MGMT —London
- £55,000 - £65,000 a year
- Full-time
- Bachelor's degree
- Financial services
- Budgeting
- Annual leave
Quick apply
6d
Internal Communications Operations Manager
Sage —London
- £58,000 - £63,000 a year
- Hybrid work
- Continuous improvement
- In-person
- Annual leave
Office Coordinator
Be First Regeneration Ltd —London
- £32,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
9d
Head of Communications
PPL —London
- £70,000 - £80,000 a year
- Hybrid work
- Management
- Business development
- Leadership
9d
Story Development & Editorial Manager (Licensed IP) - (FTC)
Moonbug Entertainment —London
- Communication skills
Quick apply

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internal communications executive jobs near purfleet, ess

Administrator - Program & Project Management

HCLTech -
London

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Job details

5 days ago

Qualifications

ITIL Certification
Resource allocation planning
PMP
Procurement
Mentoring junior staff
IT service management
Ticket management
Microsoft Office Suite
Technical support
Analysis skills
Quality assurance
Supply chain management
Ticket management systems
Project management methodology
Customer support
Customer interaction
Root cause analysis
Communication skills
Internal quality assurance

Full job description

City Of London, England
Job Summary
The Project Executive in Support & Operations plays a critical role in ensuring exceptional customer service and operational efficiency. This position is responsible for independently resolving service tickets, providing on-call support, and conducting root cause analyses to enhance customer satisfaction while adhering to quality standards and regulatory requirements.
Key Responsibilities
1. Ensure adherence to quality standards, regulatory requirements, and company policies while managing support operations and project execution.
2. Provide effective on-call support for escalated issues, conducting thorough root cause analyses to identify and resolve underlying problems.
3. Manage knowledge base updates and contribute to value-adding activities, including training new team members and coaching analysts to improve team performance.
4. Independently resolve service tickets within the agreed Service Level Agreements (SLA) for ticket volume and response time, ensuring timely resolutions.
5. Foster a positive customer experience by aiming for First Call Resolution and minimizing rejected resolutions or reopened cases, thereby enhancing overall customer satisfaction (CSAT).
6. Strong understanding of project management principles and methodologies in a support context.
7. Proficiency in DMO tools and technologies for effective ticket management and operational support.
8. Excellent analytical and problem-solving skills to conduct root cause analysis and drive continuous improvement.
9. Familiarity with customer service best practices and a commitment to delivering an exceptional customer experience.
10. Involve in customer financial deliverables & operational hygiene including onboarding & Offboarding, Life cycle management of Projects/Customer.
11. Enabling Internal and external financial audits conducted on the module including historical cases.
Skill Requirements
1. Strong understanding of project management principles and methodologies in a support context.
2. Proficiency in DMO tools and technologies for effective ticket management and operational support.
3. Excellent analytical and problem-solving skills to conduct root cause analysis and drive continuous improvement.
4. Familiarity with customer service best practices and a commitment to delivering an exceptional customer experience.
5. Resource Management System to perform allocation & Delimitation of resources.
6. Recruitment Requisition tools & Process.
7. Proficiency Required in Procurement process such as Lifecycle management of a Project, Customer Onboarding & Offboarding, Billing management Systems & process, Customer service best practices and commitment to exceptional delivery.
8. Basic is needed in MIS reporting, Audit & quality management, Stakeholder & SLA Management.
9. Understand the contracting terminology for Field Services in the IT Infra domain.

Other Requirements
1. Optional But Valuable Certifications: Project Management Professional (Pmp), Itil Foundation, Or Similar.
2. MS Office knowledge
3. Excellent Communication Skill & Analytical skills
4. Understanding of current IT Project Methodologies
5. Supply Chain management function for an IT Infrastructure services Provider Company
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Refine Your Search

internal communications executive jobs in purfleet, ess

Administrator - Program & Project Management

Internal Communications Executive

Event Coordinator

Internal Sales Executive

Event Executive - 4 Month FTC

Client Onboarding Executive

Partnerships Development & Account Executive

Community & Events Executive

Communications Executive (15-month fixed term contract)

Corporate and Internal Communications Lead

Chief of Staff to the Founder

Communications Executive (FTC 1 year) f/m/d

Event Communications Executive - Fixed Term Contract

Global Integrated Campaign Support Executive

Executive Assistant

UK Office Manager & Executive Assistant

Internal Communications Operations Manager

Office Coordinator

Head of Communications

Story Development & Editorial Manager (Licensed IP) - (FTC)

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