Connect to your Industry
Financial institutions face a period of unprecedented changes in terms of regulatory challenges, emerging technologies, and customer expectations.
Deloitte’s Credit Risk Management practice is at the forefront of assisting clients in optimising and transforming their end-to-end Credit Risk Operating Model, encompassing all critical processes. We provide comprehensive support to financial institutions across the entire credit lifecycle, from underwriting and account management to pre-delinquency, collections, recoveries, and debt strategies. Our market-leading expertise is significantly strengthened by being part of a wider team that encompasses deep capabilities in credit risk modelling, alongside a robust internal network spanning regulation, analytics, and technology delivery, ensuring integrated and cutting-edge solutions.
In response to the growing demand for the team’s services, we are looking for a Manager to join the team, working on engagements to deliver transformational credit risk change at a range of clients and to work on initiatives to support the growth of our business.
Connect to your career at Deloitte
Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.
What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.
Connect to your opportunity
Successful applicants will work closely with the leadership of the Credit Risk Advisory practice. The role will require a flexible approach to tackle a wide range of tasks including:
- Supporting end-to-end reviews of credit risk management processes to assess opportunities for enhancement and recommend innovative solutions to increase productivity and reduce costs;
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Supporting and providing oversight of internal audits of end-to-end credit risk management processes and due diligence work on credit processes, methodologies and approaches as part of M&A buy-side support;
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Supporting clients with their digital transformation, developing standards for underwriting process and implement solutions via emerging technologies (i.e. Robotics, Artificial Intelligence) to execute the credit processes;
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Supporting development of Deloitte’s offerings with respect to credit risk target operating models, decision science, process assurance, portfolio management and credit risk reporting;
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Supporting our clients in delivering a “the three lines of defence” structure, defining roles and responsibilities and adapting solutions for clients with different level of maturity;
- Developing standards for underwriting process and implementing solutions via emerging technologies to execute the credit processes;
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Taking a ‘hands on’ role in the development of Credit Process and Transformation products;
- Being flexible and collaborative in taking on other duties commensurate with the grade and the nature of the post;
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Working effectively in diverse teams within an inclusive team culture where people are recognised for their contribution.
Connect to your skills and professional experience
To qualify for the role you must have:
- Credit risk management experience in a project-based banking environment or a consulting environment covering at least two of the following:
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Working in an underwriting team;
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Working in a credit policy team;
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Working as part of a portfolio management function;
- Working on credit risk management projects; or
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Supporting the implementation of a digital lending platform.
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Demonstrable experience in credit risk management audit, gained either within a third-line audit function at a financial institution or through co-sourced audit engagements with consulting firms;
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Credit process expertise (regulatory requirements, portfolio management, underwriting, process, collections), experience in assessing credit process efficiencies, quantifying opportunities and implementing solutions across either retail, commercial or wholesale credit risk;
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Experience in helping to design or operate credit risk management frameworks, whether through risk appetite frameworks, suites of credit risk policies, or defining systems of credit risk KRIs;
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An understanding of the differences in approach to credit risk management across the retail, commercial and wholesale sectors;
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Strong business communication skills, both verbally and through the use of PowerPoint, Word and Excel;
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Core business analysis skills across requirements, business process design;
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Proven experience in leading, mentoring, and developing diverse project teams, fostering a collaborative and high-performance environment;
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Experience in successfully leading and delivering projects from inception to completion, ensuring high-quality outcomes and client / stakeholder satisfaction;
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Demonstrable experience in identifying and converting business opportunities, including leading the development of compelling proposals and pitches to clients;
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Strong commercial acumen and a proven ability to articulate value propositions and solutions tailored to client needs;
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Proven ability to build and maintain strong relationships with stakeholders, both internally and externally, influencing outcomes and driving collaboration;
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Ability to contribute to and execute strategic initiatives for practice growth, market positioning, and service offering development; and
- Evidence of relevant professional work experience.
Desirable:
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Experience across both retail and commercial lending;
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Knowledge and experience of credit risk management technology and data and experience with key vendors such as nCino;
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Knowledge and experience of collateral management processes and regulation;
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Knowledge and interest in the application of alternative and augmented datasets for credit decisioning including Open Banking;
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Experience of credit risk management processes applied to Trade Finance;
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Knowledge of counterparty credit risk (CCR) and relevant regulation;
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Knowledge and experience of risk-based pricing;
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Experience of investment management and private credit;
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Knowledge and interest of the FinTech and RegTech landscape appropriate to credit risk management;
- Awareness of credit risk approaches applied to lending innovations such as embedded finance / buy now pay later; and strong analytical skills in relation to portfolio quality assessments, acquisition and behavioural scoring, collection techniques, debt pricing, and operational analytics.
- Established professional network within the financial services or credit risk sector, with a track record of leveraging relationships for business development; and
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Experience in thought leadership activities, such as presenting at industry conferences, contributing to publications, or developing market-relevant points of view.
Connect to your business - Strategy, Risk & Transactions Advisory
In an ever-evolving world, there are no certainties in business. Our teams help clients to navigate risks, process major transactions and deliver transformational change that will future-proof their business. Join us to make a positive difference.
Regulatory & Financial Risk
We provide advisory services across the risk and regulatory landscape to help our clients move beyond simply meeting the minimum compliance standards, to strategically creating a responsible, sustainable future. This includes providing critical insight and advice on the future of regulation to assist our clients in anticipating change and responding with confidence.
Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.
Connect with your colleagues
“At Deloitte you’re given all the training, support and on the job experiences you need to equip you with the core skills and knowledge for your role. I’ve been supported in developing technical and leadership skills for example” - Gurpal, Risk Advisory
Our hybrid working policy
You’ll be based in London with hybrid working.
At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.
Our commitment to you
Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.
We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.
Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.
Connect to your next step
A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.
Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
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