Support staff Work, Jobs in Quebec, Dur (with Salaries)

Customer Experience Advisor
FlooringSuperstore.com —Bishop Auckland
- £13 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Free parking
- Store discount
Quick apply
10d
Young people's residential worker (Residential Child Care Officer)
Impact Childcare & Education (ICE) —Annfield Plain
- £12.73 - £13.26 an hour
- Full-time
- Experience working with children
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Short-term Temporary Team Member
NEXT —Durham
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
2d
Female Home Care Assistant
Tailored Family Support —Consett
- £13.50 - £14.50 an hour
- Part-time
- In-person
- Flexible schedule
Quick apply
3d
Glass Collector/Back bar support
The Champagne Bar by Ebony —Durham
- £10.00 - £12.71 an hour
- Part-time
- Hospitality
- Bar
- Heavy lifting
Quick apply
6d
Support Worker
CareTech Group —Cornsay
- £13.19 - £13.81 an hour
- Part-time
- Childcare
- Referral programme
Quick apply
SPAR Willington - Assistant Store Manager
James Hall & Co Ltd —Willington
- Full-time
- Customer service
- Supervising experience
- Conflict management
- Employee discount
- Life insurance
Quick apply
Lendrum Internship in Book Conservation
Durham University —Durham
- £24,479 a year
- Full-time
- University
- Communication skills
- School
- Annual leave
- Employee assistance programme
12d
Team Member (Stock)
NEXT —Bishop Auckland
- £8.28 - £12.71 an hour
- 8 hour shift
- Customer service
- Employee discount
9d
Residential Support Worker
Acedia Care Ltd —Gateshead
- £15 an hour
- Full-time
- Experience working with children
- Driving
- In-person
- Annual leave
- Employee discount
Quick apply
12d
Team Member
KFC —Sherburn ED
- Up to £12.71 an hour
- Full-time
- Serving
- Customer service
- Cleaning
- Employee assistance programme
- Employee discount
8d
HR & Volunteer Administrator
St Cuthbert's Hospice —Durham
- £25,055 - £25,645 a year
- Full-time
- Administrative experience
- Human resources
- Hospice
Quick apply
11d
Support Worker - Adult Residential
Swanton Care and Community —Durham
- £13.10 an hour
- Weekend availability
- Communication skills
- Employee assistance programme
- Employee discount
Casual Control Centre Operator
Darlington Borough Council —Durham
- £14.12 an hour
- Seasonal
- Presentation skills
- Annual leave
- Employee discount
13d
Receptionist
PDSA —Sunderland
- £13.47 - £13.87 an hour
- Part-time
- Word processing
- Front desk
- Communication skills
- Employee assistance programme
- Employee discount
7d
202608: Prison Officer - HMP Low Newton
Ministry of Justice —Durham
- £30,001 - £40,000 a year
- Part-time
- Presentation skills
- Communication skills
- Annual leave
Health Advisor - 111/999 Call Taker
North East Ambulance Service NHS Foundation Trust —Newcastle upon Tyne
- £25,760 - £34,000 a year
- Full-time
- English
- Computer skills
- Communication skills
5d
Business Services Co-ordination and Improvement Officer
Durham County Council —Durham
- £28,142 - £31,022 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Continuous improvement
- Annual leave
Bar and Waiting Staff
Marston's Pubs —Durham
- Up to £12.71 an hour
- Serving
- Bar
- Customer service
Quick apply
Female Waking Nights Support Worker
Real Life Options —Durham
- £12.71 an hour
- 12 hour shift
- Annual leave
- Employee assistance programme
Quick apply
10d

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Customer Experience Advisor

FlooringSuperstore.com -
Bishop Auckland

Quick apply

Job details

Permanent | Full-time
£13 an hour
10 days ago

Benefits

Free parking
Casual dress
Store discount
Health & wellbeing programme
Company pension
Work from home
Company events
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Live chat
Microsoft Word
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Case record updates
Internal department liaison
Organisational skills
Customer interaction
Outbound calling
Communication skills

Full job description

Join an award-winning retailer where customer experience really matters.

At Flooring Superstore, we're passionate about delivering outstanding service from the moment a customer places an order through to the completion of their project.

Since launching online in 2012, we've grown into one of the UK's leading flooring retailers, with over 300 colleagues, multiple specialist brands, our own nationwide delivery network and ambitious plans for continued growth.

We're now looking for someone to join our Customer Experience team—a role that sits at the heart of our business.

This isn't a quiet customer service role. It's busy, fast-moving and incredibly rewarding for someone who enjoys solving problems, speaking to people and making a genuine difference.

About the Role

The majority of your day will be spent making outbound callback calls to customers and fitters.

These aren't sales calls—they're important follow-up conversations where you'll provide updates, resolve issues, answer questions and help customers through every stage of their journey.

Alongside calls, you'll also:

Respond to customer service emails
Support Live Chat during busy periods
Complete administration to keep customer cases updated
Work closely with internal departments to find the best outcomes for customers
Help ensure every customer receives the high level of service we're known for

No two days are the same. You'll often be managing several conversations and tasks at once, prioritising your workload while remaining calm, professional and empathetic.

What We're Looking For

You'll be someone who enjoys talking to people and can build trust quickly over the phone.

You'll also have:

Previous customer service experience
Excellent communication skills, both written and verbal
Confidence handling a high volume of outbound calls
Strong organisational skills and the ability to prioritise
A resilient mindset and the ability to stay calm under pressure
Great attention to detail
A positive attitude and willingness to learn
The ability to empathise while remaining professional
Confidence working with multiple systems and tasks at the same time

Flooring or fitting knowledge would be an advantage, but it isn't essential.

Why Join Flooring Superstore?

We're proud of the culture we've built and believe our people are the reason for our success.

A few things we're proud of:

Award-winning online and offline retailer
Over 300 colleagues nationwide
Our own UK delivery network
Continued expansion across the UK
More than 70% of our managers have been promoted internally

What You'll Receive

£13.00 per hour
5% employer pension contribution
Enhanced holiday allowance (6.2 weeks)
Hybrid working after probation (work from home every Friday)
Early finish every Monday
Enhanced maternity and paternity packages
Company loyalty scheme
Discounts with major retailers
25% staff discount on our products (including friends and family)
Health and wellbeing support
Company sick pay (qualifying staff)
Free on-site parking
Genuine opportunities to progress your career

You'll also be joining a business that actively supports charities across the UK and continues to invest in environmental initiatives, including tree planting and ocean clean-up projects.

Working Hours

37.5 hours per week.

Monday: 8:30am – 2:00pm
Tuesday to Friday: 8:30am – 5:00pm

We'd Love to Hear From You If...

You're someone who enjoys keeping busy, loves speaking to people, takes pride in delivering excellent customer service and wants to build a career with a growing business.

If this sounds like you, we'd love to hear from you.

Equal Opportunities

Studies show that some people are less likely to apply unless they meet every requirement. If you're excited by this opportunity but don't tick every box, we'd still encourage you to apply.

At Flooring Superstore, we're committed to creating an inclusive workplace where everyone is treated fairly and has the opportunity to succeed, regardless of background.

Pay: £13.00 per hour

Benefits:

Casual dress
Company events
Company pension
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Referral programme
Store discount

Application question(s):

Why do you think you'd be a great fit for this role?
What does excellent customer service mean to you?
Do you have any flooring or fitting experience? (not essential)
Are you happy with the advertised pay?
Are you happy with the working hours?

Work Location: In person

Quick apply

Refine Your Search

support staff jobs in quebec, dur

Customer Experience Advisor

Young people's residential worker (Residential Child Care Officer)

Short-term Temporary Team Member

Female Home Care Assistant

Glass Collector/Back bar support

Support Worker

SPAR Willington - Assistant Store Manager

Lendrum Internship in Book Conservation

Team Member (Stock)

Residential Support Worker

Team Member

HR & Volunteer Administrator

Support Worker - Adult Residential

Casual Control Centre Operator

Receptionist

202608: Prison Officer - HMP Low Newton

Health Advisor - 111/999 Call Taker

Business Services Co-ordination and Improvement Officer

Bar and Waiting Staff

Female Waking Nights Support Worker

I want to receive the latest job alerts for support staff in quebec, dur

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