network engineer Work, Jobs in quinton, wmd (with Salaries)

Support Desk Engineer
SOUTHERN COMMUNICATIONS LIMITED —Quinton
- £30,000 - £35,000 a year
- Full-time
- Continuous improvement
- Driving
- IT
- Free parking
- Employee assistance programme
Quick apply
Network Operation Engineer
SCC —Birmingham
- £40,000 - £45,000 a year
- Monday to Friday
- Hybrid work
- Communication skills
- Negotiation
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Microsoft Excel
- IT
- Annual leave
Quick apply
Global Network Engineer (12 Month Contract)
Rentokil Initial Group —Dudley
- Hybrid work
- Computer networking
- IT
- Free parking
- Employee assistance programme
Quick apply
Wireless Network Engineer
Warwick Nub News —Warwick
- £500 a day
1h
NOC Engineer
M Group —Birmingham
- 12 hour shift
- Computer networking
- IT
- Communication skills
- Employee discount
4d
Support Desk Engineer
Southern Communications Group —Quinton
- £30,000 - £35,000 a year
- Full-time
- Continuous improvement
- IT
- Free parking
- Employee assistance programme
One Stop - Infrastructure & Network Engineer
One Stop —Brownhills
- Full-time
- Azure
- Driving
- No degree
1d
Principal Network Design Engineer
M Group —Birmingham
- Computer networking
- Employee discount
4d
IT Field Engineer
BCA —Birmingham
- Monday to Friday
- Travel
- Computer networking
- IT
- Employee assistance programme
Quick apply
IT Support Engineer
Aston University —Birmingham
- £31,236 - £36,636 a year
- Full-time
- University
- No degree
- IT
- Annual leave
12d
IT Engineer
ALP Nuneaton —Nuneaton
- £25,773 - £30,000 a year
- Full-time
- Travel
- IT
- In-person
Quick apply
5d
Software Engineer
Convergence Group —Solihull
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- JavaScript
Quick apply
(DtP) Technology Engineer
National Highways —Birmingham
- £39,340 - £44,970 a year
- AutoCAD
4d
Field Service Administrator
nGeneration —Tipton
- £25,557 a year
- 12 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Systems Engineer
Ericsson —West Bromwich
- Oracle
- No degree
- Linux
9d
Technology Engineer
National Highways —Birmingham
- £39,340 - £44,970 a year
- Full-time
- AutoCAD
5d
Data Engineer
Assystem —Birmingham
- £45,000 - £55,000 a year
- Azure
- Project management
3d
Network L3 Engineer
wavenet —Solihull
- Full-time
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Network engineer L2
wavenet —Birmingham
- Full-time
- Continuous improvement
- Computer networking
- Communication skills
- Employee assistance programme
Quick apply

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Support Desk Engineer

SOUTHERN COMMUNICATIONS LIMITED
Quinton

Quick apply

Job details

Permanent | Full-time
£30,000 - £35,000 a year

Benefits

Free parking
Company pension
Employee assistance programme
Referral programme
Sick pay
On-site parking

Qualifications

TCP
Driving Licence
LAN
Firewall
DHCP
VoIP
Continuous improvement
Driving
DNS
Telecommunication
IT
Problem management
Network monitoring

Full job description

The Support Desk Engineer is responsible for providing high-quality remote technical support for telecommunications, managed IT and unified communications (UC) systems. The role focuses on incident fault resolution, service request handling, system configuration, and customer support, ensuring services are restored promptly and in line with SLAs.

This position requires strong telecoms and managed IT knowledge, structured troubleshooting skills, excellent customer communication, and accurate documentation, while working closely with internal engineering teams and third-party suppliers.

Responsibilities:

Act as a first and second-line support engineer for telecoms, managed IT and UC-related incidents and requests.
Log, manage, prioritise, and resolve faults using the service desk ticketing system in line with SLAs.
Use supplier portals to raise, monitor, and manage faults with carriers and third-party vendors.
Perform detailed troubleshooting across VoIP, IT, networking, and UC platforms.
Escalate complex incidents appropriately while maintaining ownership and customer communication.
Implementing remote deployments, including system provisioning, configuration, and testing.
Liaise with customers, suppliers, and third-party IT teams to ensure timely resolution of issues.
Provide remote user support and basic customer training where required.
Maintain accurate technical documentation, case notes, and knowledge base articles.
Identify recurring issues and contribute to problem management and continuous improvement initiatives.

Technical Skills Required:

Strong understanding of:

VoIP technologies and call flows
SIP, RTP, TCP/UDP
DNS, DHCP, VLANs, QoS
LAN and WAN fundamentals
Managed IT applications and Cyber Security
Wifi – Unifi and Ruckus advantageous
Switching, Routing, Firewalls - advantageous

Experience troubleshooting UC and telecoms platforms such as:

Gamma Horizon / Call Centre, Microsoft Teams (Direct Routing), SpliceCom, Wildix, NEC (or similar platforms)
Familiarity with diagnostic tools such as Wireshark and network monitoring utilities.
Knowledge of structured cabling principles (CAT5 / CAT6) – advantageous.
Experience managing incidents through a service desk or ticketing system.

Other Experience required:

Minimum of 2 years’ experience in an IT or Telecoms support role.
Experience working in a high-volume, customer-facing support environment.
Exposure to managed services or MSP environments desirable.

Benefits:

21 Days Holiday – increasing to 22 days after 3 years and to 25 days after 5 years
Birthday Day Off
Buy Holiday Scheme
Career Development and Progression Opportunities
Employee Assistance Programme
Enhanced Company Sick Pay
Discounted Retail Vouchers
Reduced Gym Membership
Annual Salary Review
SCG Mobile Benefit
Employee Referral Bonus
Pension Scheme
Free On-Site Parking
Charity Events

SCG is proud to be an equal opportunities employer.
We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010.

We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.

Pay: £30,000.00-£35,000.00 per year

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

network engineer jobs in quinton, wmd

Support Desk Engineer

Network Operation Engineer

Service Desk Analyst / IT Support Help Desk Technician

Global Network Engineer (12 Month Contract)

Wireless Network Engineer

NOC Engineer

Support Desk Engineer

One Stop - Infrastructure & Network Engineer

Principal Network Design Engineer

IT Field Engineer

IT Support Engineer

IT Engineer

Software Engineer

(DtP) Technology Engineer

Field Service Administrator

Systems Engineer

Technology Engineer

Data Engineer

Network L3 Engineer

Network engineer L2

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