Claims lead Work, Jobs in Rackheath, Nfk (with Salaries)

Housing Dispute Resolution Manager
East Suffolk Council —Lowestoft
- £44,075 - £48,226 a year
- 8 hour shift
- Hybrid work
- Leadership
- Employee discount
Project Manager
Verisk —Norwich
- Full-time
- Project management
- Agile
- IT
- Annual leave
- Life insurance
11d
Sixth Form - Form Tutor
Inspiration Trust —Norwich
- £18,534 - £19,572 a year
- Part-time
- Presentation skills
- Mentoring
- Communication skills
- Free parking
- Annual leave
16h
Cover Supervisor
Inspiration Trust —Norwich
- £23,762 - £25,776 a year
- Part-time
- English
- Communication skills
- School
- Free parking
- Annual leave
5d
Head of Legal & Compliance
Acteon Group Ltd. —Great Yarmouth
- Contracts
High Voltage Project Manager
Designer Group —Norwich
- Engineering
- Project management
- No degree
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Assistant Head of Year
Inspiration Trust —Norwich
- £25,120 - £27,249 a year
- Full-time
- Organisational skills
- Communication skills
- School
- Free parking
- Annual leave
7d
Teaching Assistant
Inspiration Trust —Norwich
- £21,164 - £25,989 a year
- Part-time
- School
- Free parking
- Annual leave
6d
Site Manager
Inspiration Trust —Norwich
- £28,598 - £31,022 a year
- Full-time
- Maintenance
- English
- Maths
- Free parking
- Annual leave
7d
Duty Pharmacy Manager - Norwich Extra
Tesco UK —Norwich
- Up to £52,000 a year
- Full-time
- IT
12d
Senior Project Manager- Marine
Bouygues Construction —Lowestoft
- Project management
- Continuous improvement
- Leadership

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Housing Dispute Resolution Manager

East Suffolk Council -
Lowestoft

Apply Now

Job details

Full-time
£44,075 - £48,226 a year

Benefits

Company pension
Employee discount

Qualifications

Leadership

Full job description

East Suffolk Council
Location: Riverside, 4 Canning Road, Lowestoft, Suffolk NR33 0EQ
Salary: £44,075 - £48,226 per annum, Band 8
Hours: Full Time, 37 hours per week
Contract: Permanent

East Suffolk Council is an exciting place to work, delivering essential local services and making a real difference to a quarter of a million people across East Suffolk.

We currently have an opportunity to join East Suffolk Council's Regulatory Compliance Team as a Housing Dispute Resolution Manager.

Your role

As the successful candidate you will lead and manage the strategic and operational response to housing disrepair complaints, HHSRS (Health and Housing Safety Rating System) hazards, and condition-related disputes, with a particular focus on damp and mould.

Your role will be to ensure timely, legally compliant resolution of complaints and disrepair cases, in line with housing legislation, the Housing Ombudsman’s Complaint Handling Code, and new legal requirements such as Awaab’s Law.

What you will need

You will have experience of managing staff, teams or multidisciplinary working groups in a social housing setting and have depth knowledge of disrepair law, HHRSR, and related housing condition standards; requiring experience responding to or managing legal disrepair claims and complaints within a social housing setting.

Why work for us?

East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Council, take a look at our video and find out why our employees think it is such a great place to work (youtube).

Here are some of the main benefits

Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years’ service, plus bank holidays)
Local government pension scheme
Flexible working arrangements
Learning and development tailored to your role
A wide variety of staff support networks including access to health and wellbeing initiatives and programmes.
Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.

Find more information about what we offer in our benefits brochure (pdf).

The majority of our teams are working in an agile way, with a mixture of home and office working, depending on individual preferences and service requirements. If you wish to discuss how that might impact your working arrangements if you were the successful candidate, please contact the recruiting manager listed at the bottom of this advert.

For more information

For an informal discussion regarding this post, please contact Lewis Parr by emailing [email protected]

Closing date: 11.55 pm, 21 June 2026.

Interview date: 6 July 2026.

How to apply

Step 1 - Read the advert and the Job Description and Person Specification (Word)

Step 2 - Complete the Supporting Statement template (Word). Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).

Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

For more information, check out the How to Apply section of our Career Site.

East Suffolk Council is an exciting place to work and a great place to make a real difference to people’s lives, delivering vital services to a quarter of a million people across East Suffolk.

We hugely value our staff and know that in order for us to remain successful, it is essential for us to recognise talented employees, developing and retaining them within the organisation. We are therefore committed to investing in our staff and providing first-class support to ensure a positive culture and rewarding careers.

To find out more about why we are so proud of East Suffolk Council and to hear why our employees think it is such a great place to work, take a look at our video. https://www.youtube.com/watch?v=TSWedQksWt0

Apply Now

Refine Your Search

claims lead jobs in rackheath, nfk

Housing Dispute Resolution Manager

Project Manager

Sixth Form - Form Tutor

Cover Supervisor

Head of Legal & Compliance

High Voltage Project Manager

Assistant Head of Year

Teaching Assistant

Site Manager

Duty Pharmacy Manager - Norwich Extra

Senior Project Manager- Marine

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