Head of data Work, Jobs in Radlett, Hrt (with Salaries)

Head of Property Operations
Hightown Housing Association —Hemel Hempstead
- £89,916 a year
- Hybrid work
- Customer service
- Continuous improvement
- Contracts
- Annual leave
11d
Head of Project Management
equator —London
- From £80,000 a year
- Employee assistance programme
- Gym membership
6d
Head of Data & Analytics
Hillier Hopkins LLP —Watford
- Full-time
- Hybrid work
- CRM software
- SharePoint
- AI
- Annual leave
- Flexitime
Head of new business
Infopro Digital Services Limited —London
- Full-time
- Hybrid work
- Business development
- Analysis skills
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Head of International Product / Group Product Manager - Customer Experience
Deliveroo —London
- Full-time
- Hybrid work
- Machine learning
- Product management
- AI
Senior Director, Head of Global Logistics
CSL Seqirus —Maidenhead
- Full-time
- Hybrid work
- Bachelor's degree
- Continuous improvement
- Business
Head of Global Learning & Development
Costa Limited —St Albans
- Full-time
- Training & development
- Leadership
- Employee discount
12d
Head of Customer Success
Commusoft —London
- £74,000 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Leadership
Director of People & Culture
Norwood —London
- £95,000 - £100,000 a year
- Human resources
- Mentoring
- Recruiting
- Free parking
- Annual leave
Quick apply
Global Head of Customer Experience & Success (Sales Team)
SEMrush —London
- £320,000 - £365,000 a year
- Employee assistance programme
12d
Allocator
Muji —London
- Full-time
- Microsoft Excel
- Merchandising
- Analysis skills
- Work from home
- Employee discount
Quick apply
Head of Customer Success
Our Future Health —London
- From £80,000 a year
- Full-time
- Hybrid work
- AI
- Leadership
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
5d
Head of People & Talent
amicable —London
- Up to £90,000 a year
- Hybrid work
- Team management
- Recruiting
- Contracts
- Employee assistance programme
Quick apply
Head of Management Accounts
Pinnacle Group —London
- £80,000 - £85,000 a year
- Hybrid work
- Analysis skills
- Contracts
- Budgeting
- Annual leave
- Employee assistance programme
Quick apply
10d
Care Home Administrator
Avery Healthcare —Watford
- £33,800 a year
- Computer literacy
- Administrative experience
- Recruiting
Quick apply
2d
Global Head of People Advisory
CSC (Corporation Service Company) —London
- Full-time
- Bachelor's degree
- Continuous improvement
- Human resources
Head of Customer Experience
Stellify —London
- £95,000 - £110,000 a year
- Hybrid work
- CRM software
- Team management
Quick apply
Transport Planner
Vegetarian Express —Watford
- Full-time
- Microsoft Word
- Customer service
- Bachelor's degree
- Free parking
- Employee discount
Quick apply
13d
Head of Claims
MLabs —London
- £150,000 - £200,000 a year
- Full-time
- Remote
- Recruiting
- In-person
- AI
- Annual leave
Quick apply
Head of Customer Services (Maternity Cover)
Clarins —Harlow
- Full-time
- Hybrid work
- Data analysis skills
- Continuous improvement
- Training & development
- Annual leave
- Employee assistance programme

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Head of Property Operations

Hightown Housing Association -
Hemel Hempstead

Apply Now

Job details

Permanent
£89,916 a year
11 days ago

Benefits

On-site gym
Annual leave
Company pension
Discounted gym membership

Qualifications

Driving Licence
Stakeholder collaboration
Sustainability strategy
Customer service
Procurement
Stakeholder liaison
Compliance management
Stakeholder coordination
Continuous improvement
Continuous improvement cycles oversight
Partnership building
Client services
Risk management
Contracts
Construction experience
Budgeting
Leadership
Team motivation leadership
Communication skills
Facilities maintenance
Property management
Negotiation
Corporate regulatory compliance oversight
Operations leadership experience
Stakeholder management

Full job description

Head of Property Operations

Salary: £89,916

Location: Hybrid working across Hightown's operating area

Full Time | Permanent

At Hightown, we are passionate about providing safe, high-quality homes and outstanding services that will make a real difference to people's lives.

We are looking for an inspiring Head of Property Operations to lead our repairs, voids, healthy homes and estate services, driving performance, innovation and customer satisfaction across our housing portfolio.

This is a fantastic opportunity for a strategic and customer-focused leader to shape service delivery, influence organisational priorities and lead high-performing teams through an exciting period of transformation.

About the Role

As Head of Property Operations, you will provide strategic leadership across key property services, ensuring our residents receive responsive, reliable and high-quality services every day.

You will lead operational performance, manage significant budgets and contracts, drive compliance and continuous improvement, and work closely with residents, contractors and colleagues to deliver excellent outcomes for our communities.

This is a high-profile leadership role, offering the opportunity to make a lasting impact on our homes, services and customers.

About You

You will be an experienced operational leader with the ability to balance strategic thinking with excellent day-to-day service delivery. Ideally, you will already hold a CIH housing qualification (Level 5) or be willing to work towards one. We will support you along the way.

What You Will Be Doing

Key Responsibilities

Lead the delivery and continuous improvement of responsive repairs, cyclical maintenance, healthy homes, voids and estate services, ensuring excellent customer outcomes and high levels of satisfaction.
Manage multi-million-pound operational budgets and contracts, ensuring strong financial control, value for money, effective procurement and robust performance management.
Drive compliance, governance and risk management across all services, including Awaab's Law, damp and mould, disrepair, health and safety, and other regulatory requirements.
Deliver efficient void turnaround and asset management services that maximise housing availability while maintaining quality and compliance standards.
Shape and implement service improvements through customer insight, performance data and innovation, ensuring services remain responsive to customer needs.
Contribute to Hightown's Asset Management and Sustainability Strategies, supporting long-term investment and environmental objectives.
Build strong partnerships with contractors, development teams, residents and external stakeholders to support effective service delivery and the successful handover of new homes.
Lead, inspire and develop high-performing teams, fostering a culture of accountability, collaboration and exceptional customer service.

What You Need

Professional technical qualification such as RICS, CIOB or equivalent experience, or working towards a recognised qualification.
CIH housing qualification (Level 5) or be willing to work towards one.
Significant experience in property operations, asset management, repairs or maintenance services.
Proven track record of delivering high-quality customer-focused services and achieving demanding performance targets.
Experience managing large operational budgets and delivering value for money.
Strong understanding of relevant legislation, regulatory requirements and compliance obligations.
Knowledge of building construction, surveying, maintenance and building regulations.
Excellent leadership and people management skills, with experience developing high-performing teams.
Strong commercial and procurement experience.
Excellent communication, negotiation and stakeholder management skills.
Ability to analyse complex issues and develop practical, effective solutions.
Full UK driving licence and access to a vehicle for business use.

Why Join Hightown?

We offer:

Professional development and sector-relevant training opportunities
33 days’ annual leave including Bank Holidays (pro-rata)
Competitive salary of £89,916 for a 35-hour week
Monthly attendance bonus
Hybrid working (minimum 2 days in the office)
Workplace pension & life assurance (3× salary)
Retail, gym, restaurant and cinema discounts
Employee wellbeing services
Free on-site gym access

Join Hightown and help create safe, sustainable homes and exceptional services for our customers and communities.

We will be shortlisting and interviewing on an ongoing basis and may close the vacancy early.

We are proud to be an Equal Opportunities and Disability Confident Employer.

Apply Now

Refine Your Search

head of data jobs in radlett, hrt

Head of Property Operations

Head of Project Management

Head of Data & Analytics

Head of new business

Head of International Product / Group Product Manager - Customer Experience

Senior Director, Head of Global Logistics

Head of Global Learning & Development

Head of Customer Success

Director of People & Culture

Global Head of Customer Experience & Success (Sales Team)

Allocator

Head of Customer Success

Head of People & Talent

Head of Management Accounts

Care Home Administrator

Global Head of People Advisory

Head of Customer Experience

Transport Planner

Head of Claims

Head of Customer Services (Maternity Cover)

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