Product specialist & sales support Work, Jobs in Radley, Oxf (with Salaries)

Product Specialist & Sales Support
ACT Lighting Inc —Maidenhead
- £70,000 - £80,000 a year
- Full-time
- Computer skills
- Communication skills
2d
Technical Support Specialist
GN Group —Bicester
- Full-time
- CRM software
Travel Sales Consultant
Trailfinders —Oxford
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Category Specialist / Senior Category Specialist
Avia Technique Limited —Wokingham
- £32,850 - £52,525 a year
- Full-time
- Hybrid work
- Business development
- Travel
- Mentoring
- Free parking
Quick apply
11d
After-Sales & Warranty Specialist
CCR (Carrier Commercial Refrigeration) —Abingdon
- Analysis skills
- Continuous improvement
- HVAC
Product Specialist
The White Company —Bicester
- Mentoring
- Training & development
- Cash handling
- Employee discount
10d
Internal Sales & Business Development Manager
QTech Global Ltd —Steventon
- £28,000 - £38,000 a year
- Full-time
- CRM software
- Business development
- Travel
- Annual leave
Quick apply
Customer Success & Support Geoscientist
Halliburton —Abingdon
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
Hybrid Sales Role
EcoPac Power Ltd —Long Crendon
- Sales
- Business development
- Analysis skills
- Life insurance
Salesperson (Sales Executive/Specialist/ Consultant)
Cobal Sign Systems Limited —Newbury
- From £35,000 a year
- Full-time
- CRM software
- Customer service
- Business development
- Annual leave
- Employee assistance programme
Quick apply
1d
Integrated Care Specialist
Eitan Medical —Didcot
- Full-time
- CRM software
- Sales
- Computer literacy
Quick apply
Product Specialist
Intelli-Park —Wooburn
- £40,000 - £50,000 a year
- Full-time
- Presentation skills
- Travel
- Communication skills
Quick apply
Supply Implant - Morrisons, Bradford
PepsiCo —Reading
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
8d
Pool Product Specialist
Fluidra —Witney
- £30,000 a year
- Full-time
- Sales
- Analysis skills
- Organisational skills
- Free parking
Quick apply
10d
Planning Consultant
Green Retreats —Aylesbury
- £32,000 a year
- Full-time
- CRM software
- Mentoring
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
10d
Junior Pump Sales Professional
PolyPump —Wallingford
- From £32,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Communication skills
- Free parking
Quick apply
2d
Service Sales Specialist
Oxford Instruments plc —High Wycombe
- CRM software
- Negotiation
- Annual leave
- Employee assistance programme
Technical Support Technician (Office-Based)
Natus Sensory —Bicester
- Full-time
- Computer literacy
- Quality control
- Computer skills
- Free parking
Pump Sales Professional
PolyPump —Wallingford
- From £36,000 a year
- Full-time
- Microsoft Word
- Customer service
- In-person
Quick apply
2d
Sales - Sales Advisor - UK
New Look —Reading
- Part-time
- Customer service

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Product Specialist & Sales Support

ACT Lighting Inc -
Maidenhead

Apply Now

Job details

Full-time
£70,000 - £80,000 a year
2 days ago

Qualifications

Technical troubleshooting
Sales support
Client engagement
Internal department liaison
Microsoft Office Suite
Relationship management
Computer skills
Customer support
Customer interaction
Communication skills
Help desk

Full job description

Specialist & Sales Support

Job Description

ACT Entertainment

Department: Video Employment Type: Full-Time

Reports To: Global Technical Services Director Location: U.K.

Position Summary

The Product Specialist engages customers and inspires them to see what's possible using Hippotizer media server technology. This person will build quality relationships with customers and end users, providing best-in-class support, technical project consultation, and training. The role plays a pivotal role in helping to optimize our product experience, closely collaborating with the internal Product team and Technical Services department to technically support and communicate with high-profile projects.

This role aims to provide support to the internal sales team by facilitating in-house training, off-site trainings, and provide support in scope, planning, and strategizing ACT’s complex Video sales projects. This person will be required to have strong self-management, technical depth, and strong communication skills. The ability to shift engineering work during non-travel periods provides for flexibility in daily tasks.

Duties & Responsibilities:

Generate future opportunities by discovering the deeper needs of our customers to build lasting relationships.
Drive a positive customer experience by providing technological solutions to customer project requirements.
Provides first and second line technical support using both our web-based support help desk and telecommunications services.
Assist the Product Support Technicians, Engineers, and Developers in diagnosing and fixing complex problems.
Work with and provide consultation to Sales and Technical departments for high profile projects.
Deliver technical pre-sales assistance, system design support, and configuration guidance to regional sales managers and dealer partners.
Provide key project support – on-site commissioning, programming, and troubleshooting – for strategic customers and flagship installations.
Oversee pre-sales product inquiries and partner with Sales to produce accurate system configurations and quotes.
Proactively engage with key customers and identify insights and opportunities.
Demonstrate a deep understanding of the customer journey, experience and opportunities.
Act as a brand champion and communicates our company culture.
Participates in wider company collaboration with cross functional departments to deliver extensive product-led directives (Including product, R&D, sales, and marketing teams)

Other duties as required by management.

SUPERVISORY RESPONSIBILITIES:

This job has no supervisory responsibilities.

Qualifications, Skills and Abilities:

Completion of program at a community college, technical or commercial school or equivalent experience (minimum of a 2-year program).
Minimum 3 years of pro AV experience required. (Live events, corporate, television or integrations).
Working knowledge of lighting consoles, automated lighting systems, and DMX/sACN control protocols, the broader ecosystem that Hippotizer integrates into.
Knowledgeable of computer systems, video processing and pro AV products.
Proficiency with common software tools, including the MS Office suite.
Evidenced experience in providing technical support or customer service.
Ability to credibly train both technical and non-technical audiences.
Ability to diagnose and troubleshoot basic technical issues.
Work as a member of a team in a fast-paced dynamic environment.

Physical Demands and Working Conditions:

Occasionally required to stand.
Occasionally required to walk.
Continually required to sit for long periods.
Continually required to utilize hand and finger dexterity.
The employee must be able to lift and/or move up to 25kg
Specific vision abilities required by this job include: close vision; distance vision; color vision; peripheral vision; depth perception and ability to adjust focus.

COMPANY VALUES:

Deliver Legendary Service: It’s all about the experience. With every experience, do the little things, as well as the big things, that surprise people. Make every interaction stand out for its helpfulness. Create the “WOW” factor that turns customers into raving fans. This includes both internal and external customers.
Always: Demonstrate an unwavering commitment to doing the right thing in every action you take and in every decision you make, especially when no one’s looking. Always tell the truth, no matter the consequences. If you make a mistake, own up to it, apologize, and make it right.
Practice Blameless Problem-Solving: Demonstrate a relentless solution focus, rather than pointing fingers or dwelling on problems. Identify lessons learned and use those lessons to improve ourselves and our processes so we don’t make the same mistake twice. Get smarter with every mistake. Learn from every experience.
Contribute to Profit: We’re in business to deliver value for our customers while making money. We all play a role in building revenue that exceeds our expenses. Look for ways to increase our sales, develop new customers, and control our expenses.
Honor Commitments: Do what you say you’re going to do, when you say you’re going to do it. This includes being on time for all phone calls, appointments, and meetings. If a commitment can’t be fulfilled, notify others early and agree on a new deliverable to be honored.
Embrace Change and Growth: What got us here is not the same as what will get us to the next level. Get outside your comfort zone, rather than stubbornly hanging on to old ways of doing things. Be excited by the possibilities that change and growth bring. Be flexible.
Be Positive: You have the power to choose your attitude. Choose to be joyful, optimistic, and enthusiastic. See the good in others. Your attitude is contagious. Spread optimism and positive energy.
Keep Things Fun: While our passion for excellence is real, remember that the world has bigger problems than the daily challenges that make up our work. Stuff happens. Keep perspective. Don’t take things personally or take yourself too seriously. Laugh every day.

This job description is intended to convey essential functions and requirements of the position. It is not an exhaustive list of duties and may be subject to change based on organizational needs.

Apply Now

Refine Your Search

product specialist & sales support jobs in radley, oxf

Product Specialist & Sales Support

Technical Support Specialist

Travel Sales Consultant

Category Specialist / Senior Category Specialist

After-Sales & Warranty Specialist

Product Specialist

Internal Sales & Business Development Manager

Customer Success & Support Geoscientist

Hybrid Sales Role

Salesperson (Sales Executive/Specialist/ Consultant)

Integrated Care Specialist

Product Specialist

Supply Implant - Morrisons, Bradford

Pool Product Specialist

Planning Consultant

Junior Pump Sales Professional

Service Sales Specialist

Technical Support Technician (Office-Based)

Pump Sales Professional

Sales - Sales Advisor - UK

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