Client services occupations Work, Jobs in Rainham, Gtl (with Salaries)

Service Delivery Administrator
SoClean Commercial Services PLC —Orpington
- £35,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Databases
- Free parking
Quick apply
4d
Customer Support Officer (UK)
Qargo —London
- Hybrid work
- English
- Organisational skills
- Communication skills
Customer Service Administrator
SunbeltRentals —Barking
- Up to £32,000 a year
- Computer literacy
- Continuous improvement
- Computer skills
- Annual leave
Quick apply
Dental Lab Customer Service Associate
Leixir Dental Group —Loughton
- £25,500 - £34,000 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
Quick apply
4d
Senior Account Manager II, GFO
Northern Trust Corp. —London
- Full-time
- Travel
- Mentoring
- Organisational skills
Hire Desk Controller
Hire Safe Solutions Ltd —Thurrock
- £30,000 - £35,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
12d
Customer Service Representative
Baker Self Adhesive Labels —Brentwood
- Full-time
Quick apply
Client Onboarding Executive
LegalAndGeneral —London
- Full-time
- Hybrid work
- Organisational skills
- Financial services
- Communication skills
- Employee discount
Quick apply
Service Delivery Coordinator
Inmaa Business Services UK Ltd. —London
- £3,000 - £3,500 a month
- Full-time
- Computer literacy
- Salesforce
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
4d
Client Service Representative
CSC (Corporation Service Company) —London
- Full-time
- Remote
- Organisational skills
- Communication skills
1d
Client Services Executive
GetAgent —London
- £30,000 a year
- Hybrid work
- CRM software
- Work from home
Legal Assistant / Client Support Analyst (Phones)
Juno —London
- £28,000 - £30,000 a year
- Full-time
- Remote
- Flexible schedule
Quick apply
Client Services Executive
Maylr Ltd. —Kemsing
- From £35,000 a year
- Full-time
- CRM software
- Data entry
- Cleaning
- Free parking
Quick apply
1h
Client Services Associate - London
TransPerfect —London
- Full-time
- Hybrid work
- English
- Analysis skills
- Bachelor's degree
Quick apply
Member Experience Coordinator- Brazilian Jiu-Jitsu Academy
Valour Jiu-Jitsu HQ —London
- £14 an hour
- Part-time
- Customer service
- Salesforce
- English
Quick apply
11d
Customer Experience Manager
Gaia —London
- £38,000 - £45,000 a year
- Full-time
- Hybrid work
- Salesforce
- Financial services
- In-person
Quick apply
Customer Service Representative
Trescal —Basildon
- Full-time
- Computer literacy
- Computer skills
- Communication skills
Quick apply
6d
Success Operations Associate
Tabeo —London
- Remote
- Communication skills
- Annual leave
17h
Exams & Certifications Coordinator
QA Limited —London
- Temporary
- Microsoft Word
- Annual leave
- Employee assistance programme
Customer Success Associate - UK
Vestd —London
- £30,000 - £34,000 a year
- Full-time
- Hybrid work
- In-person
- AI
- Communication skills
- Annual leave
Quick apply
12d

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client services occupations jobs near rainham, gtl

Service Delivery Administrator

SoClean Commercial Services PLC -
Orpington

Quick apply

Job details

Permanent | Full-time
£35,000 a year
4 days ago

Benefits

Free parking
Casual dress
Company pension
Company events
On-site parking

Qualifications

CRM software
Customer communication
Contract management
Customer relationship building
Microsoft Outlook
Client engagement
Stakeholder liaison
Ticket management
Filing
Internal department liaison
Complaint handling
Client relationship development
Handling customer enquiries
Databases
Quality assurance
Continuous improvement
Contract renewal support
Client services
Organisational skills
Contracts
IT
Customer interaction
Communication skills
Internal quality assurance
Contract administration
Progress tracking

Full job description

The Service Delivery Administrator is responsible for supporting the successful delivery of commercial cleaning services across a portfolio contracts. Acting as a key link between clients, operational teams, and management, the role ensures service requests are managed efficiently, customer expectations are met, and operational and administrative processes run smoothly.

The successful candidate will oversee service delivery administration, support Area Managers with client communications, assist with coordinating reactive works, and support continuous improvement initiatives to ensure the highest standards of customer satisfaction and operational excellence.

Key Responsibilities

Service Delivery Support

Act as a point of contact support Area Managers with client enquiries, service requests, and issues.
Log, monitor, and manage reactive and planned service requests from receipt through to completion.
Liaise with Area Managers and Supervisors to track the progress of tickets raised and ensure successful completion.
Escalate service delivery issues and risks to management where required.

Client Relationship Management

Respond promptly and professionally to customer enquiries, complaints, and requests.
Provide regular updates to Area Managers and clients regarding service delivery and job status.

Contract Administration

Maintain accurate records of contracts, customer information, service requests, and correspondence.
Raise and manage work orders through company systems.
Support the administration of contract renewals, variations, and additional works.
Ensure all contractual documentation is accurately maintained and readily accessible.
Assist with invoicing support and the administration of chargeable works.

Reporting and Performance Monitoring

Track open and completed works and ensure records remain up to date.
Identify recurring issues and trends and escalate recommendations for improvement.

Compliance and Quality Assurance

Support quality assurance programmes, audits, and service inspections.
Maintain records relating to health and safety, training, compliance, and quality standards.
Ensure company policies, procedures, and contractual obligations are followed.
Assist in preparing documentation for client audits and performance reviews.
Support mobilisation activities for new contracts where required.

General Administration

Maintain electronic filing systems and operational databases.
Prepare professional correspondence, reports, meeting minutes, and presentations.
Support the wider operations team with administrative and coordination tasks.
Contribute to projects aimed at improving efficiency, customer service, and operational performance.

Skills and Experience

Essential

Excellent organisational and prioritisation skills.
Strong customer service and relationship management abilities.
Excellent verbal and written communication skills.
High level of accuracy and attention to detail.
Ability to manage multiple tasks in a fast-paced environment.
Strong IT skills, including Microsoft Outlook, Word, Excel, Teams, and CRM systems.
Ability to work independently and collaboratively within a team.

Why Join Us?

As a Service Delivery Administrator you will play a key role in ensuring our clients receive consistently high standards of service. This is an excellent opportunity to join a growing commercial cleaning business where you can contribute to operational success, build strong client relationships, and support the delivery of exceptional cleaning services.

Pay: £35,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

client services occupations jobs in rainham, gtl

Service Delivery Administrator

Customer Support Officer (UK)

Customer Service Administrator

Dental Lab Customer Service Associate

Senior Account Manager II, GFO

Hire Desk Controller

Customer Service Representative

Client Onboarding Executive

Service Delivery Coordinator

Client Service Representative

Client Services Executive

Legal Assistant / Client Support Analyst (Phones)

Client Services Executive

Client Services Associate - London

Member Experience Coordinator- Brazilian Jiu-Jitsu Academy

Customer Experience Manager

Customer Service Representative

Success Operations Associate

Exams & Certifications Coordinator

Customer Success Associate - UK

I want to receive the latest job alerts for client services occupations in rainham, gtl

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